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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
2 restaurants, breakfast, dinner served; American cuisine
Front of property – evening/night
Outdoor pool, open 6 AM to 10:00 PM, free pool cabanas, pool loungers
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$200
includes taxes & fees
17 May - 18 May

Explore the area

View map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪11 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪12 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 973 reviews
The price is AU$251
includes taxes & fees
24 May - 25 May
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About the area

Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront puts you in the centre of Jacksonville, 1.7 km (1 mi) from Jacksonville Museum of Modern Art and 2.7 km (1.7 mi) from VyStar Veterans Memorial Arena. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, St. Johns Provision Co., serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Downtown Jacksonville hotel, you'll be 3 km (1.9 mi) from Daily's Place and 3.6 km (2.3 mi) from EverBank Stadium.

What's nearby

  • Florida Theatre - 11 min walk - 0.9 km
  • Times-Union Center for the Performing Arts - 12 min walk - 1.1 km
  • Jacksonville Museum of Modern Art - 14 min walk - 1.2 km
  • VyStar Veterans Memorial Arena - 4 min drive - 2.0 km
  • EverBank Stadium - 5 min drive - 3.0 km

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Tidbits - ‬10 min walk
  • ‪Sake House - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
Downtown Jacksonville
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,644 reviews
The price is AU$156
includes taxes & fees
1 June - 2 June
Southbank Hotel by Marriott Jacksonville Riverwalk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.00 for children
  • Covered self-parking fee: USD 22.00 per day (in/out privileges)
  • Valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on 17 May 2026 start from AU$200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yep, DoubleTree by Hilton Hotel Jacksonville Riverfront has a covered self car park with in/out privileges for USD 22.00 per day. A self car park is also available, for a fee.

Are there any beaches close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest beach to DoubleTree by Hilton Hotel Jacksonville Riverfront is Kurzius Beach (5.7 km).

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yep, and guests recommend it! DoubleTree by Hilton Hotel Jacksonville Riverfront has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6 AM to 10:00 PM.

What luxury perks are available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool, free pool cabanas and 2 restaurants.

What makes DoubleTree by Hilton Hotel Jacksonville Riverfront a romantic place to stay?

Pool-view dining and a champagne service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Jacksonville Riverfront.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and an outdoor pool, it's no surprise that DoubleTree by Hilton Hotel Jacksonville Riverfront is a hit with families.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in begins at 4 PM. Check-out time is 11 AM.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 531 out of 1655 reviews
Rating 8 - Good. 274 out of 1655 reviews
Rating 6 - Okay. 361 out of 1655 reviews
Rating 4 - Poor. 227 out of 1655 reviews
Rating 2 - Terrible. 262 out of 1655 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Elisabeth

Stayed 3 nights in Jan 2026

8/10 Good

Rasheeda

Liked: Amenities, property conditions & facilities
Parking is very expensive. My 1st room had no refrigerator or microwave, but they made it up with my 2nd beautiful room. There were stains in the carpet and a mess in the elevator but the views and space is amazing depending on the room you get.
Stayed 4 nights in Jan 2026

6/10 Okay

Pamela

Travelled with family
Facility has seen better days. Other guests smoking pot in their rooms coming out into the hallway when you get off the elevators. Nothing was done about it when reported. A/C unit rattled all night. Room overall has not been maintained.
Stayed 1 night in Jan 2026

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2026

4/10 Poor

keith

Liked: Staff & service
Disliked: Cleanliness
The first room we had after a long trip the shower had no hot water and water would not drain also the phone in the room did not work it felt dirty and neglected. The second room was better but fire alarm went off at 7 am due to testing fire alarm and also went off during the day due to testing . Also second room ac was intermittent. Definitely not a great experience
Stayed 2 nights in Jan 2026

10/10 Excellent

Princess

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room attendant ( house keeping) Was vert attentive and took care to ensure we had all we needed. The valet provided exceptional service delivering my oackages
Stayed 5 nights in Jan 2026

10/10 Excellent

Zephel

Liked: Cleanliness, staff & service, property conditions & facilities
Business friendly.
Stayed 4 nights in Jan 2026

4/10 Poor

Josh

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The floors are nasty. Clean the carpets.
Stayed 1 night in Jan 2026

8/10 Good

Rachel

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

In in
Stayed 2 nights in Jan 2026

10/10 Excellent

Jon-Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, great location, friendly staff and great view
Stayed 2 nights in Jan 2026

6/10 Okay

Curtis, Greenacres

Travelled with partner
Disliked: Amenities, property conditions & facilities
No hot water for 2 days. Mgmt was nowhere present.
Stayed 3 nights in Jan 2026

6/10 Okay

Dongki

Stayed 2 nights in Jan 2026

4/10 Poor

Jeremy

Liked: Staff & service
Disliked: Cleanliness, amenities
The room looked dated and bathroom was dirty. The two days we were there, the hot water didnt work. The phone in the room didint work. The staff was helpful though. If you booked through a thord party, you cant go through the hotel for your refund. Overall this location will be a one and done for us.
Stayed 2 nights in Jan 2026

6/10 Okay

david

Business traveller
Liked: Staff & service
The staff was good. The amenities were not. chairs in restaurant were ripped and needed new covers. elevators had cracked tile, rooms stunk. We had 3 nights reserved and left after the first night
Stayed 3 nights in Jan 2026

2/10 Terrible

Pablo

Stayed 2 nights in Jan 2026

10/10 Excellent

Nellie

Liked: Cleanliness, amenities, property conditions & facilities
Love the view
Stayed 1 night in Jan 2026

2/10 Terrible

Shantrell

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant but the room was in terrible shape. The hotel overall needs a severe renovation from the rooms, to the pool, elevator, etc. I would not recommend to anyone staying here.
Stayed 2 nights in Jan 2026

6/10 Okay

Jeremy

Stayed 3 nights in Jan 2026

6/10 Okay

David

Breakfast buffet Sat AM was cold and they ran out of many items.
Stayed 3 nights in Jan 2026

8/10 Good

Christopher

Stayed 2 nights in Jan 2026

6/10 Okay

Joseph, rochester

Disliked: Cleanliness, property conditions & facilities
The room was very dirty and run down. As was the gym area. The hotel definitely needs an overhaul. However the staff could not have been nicer which made the experience better overall.
Stayed 4 nights in Jan 2026

10/10 Excellent

Dieyon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and beautiful view
Stayed 3 nights in Jan 2026