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"Exterior photo is deceiving From the outside - Twin Room was small uncomfortable for 2 people and the mattress was so hard - Road was noisy. " More

By a verified traveller on Fri 28 Oct 2022

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Hotel Description

At Pell Palace Hotel & Spa you'll be within just a 5-minute stroll of Grand Bazaar and within 15 minutes of Blue Mosque. Highlights at this hotel include a full-service spa, a bar/lounge, and a Turkish bath/hammam.

A day of pampering can include deep-tissue massages, Swedish massages, body wraps, and body scrubs along with access to the sauna. Additionally, you'll find free WiFi in public areas, a sauna, and a coffee shop/cafe. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute walk of this Istanbul City Center hotel include Hagia Sophia and Topkapi Palace.

Economy Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$146* Per night/room 12 Dec. - 13 Dec.

Deluxe Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Pell Palace Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Pell Palace Hotel & Spa

Everyone (1)
3 out of 5
Exterior photo is deceiving From the outside - Twin Room was small uncomfortable for 2 people and the mattress was so hard - Road was noisy.

Posted by on 28 Oct. 2022

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Property Features

Pell Palace Hotel & Spa offers its guests a full-service spa and a sauna. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Pell Palace Hotel & Spa also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This Istanbul hotel is smoke free.

  • 27 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Istanbul Cankurtaran Station (1.5 km / 0.9 mi)
  • Metro station: Cemberlitas Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Pell Palace Hotel & Spa offers 27 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

Spa Services

  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pell Palace Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey).

  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Program (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per room (one-way)
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pell Palace Hotel & Spa Hotel
  • Pell Palace Hotel & Spa Istanbul
  • Pell Palace Hotel & Spa Hotel Istanbul

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.