10/10 Excellent
Diane
Travelled with group
24 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value, Fantastic Front Desk Employee Kenan
Fantastic, clean, quiet hotel in the heart of the must see attractions, perfect for first visit to Istanbul! Great restaurants, 24/7 market a few steps away.
From the moment my two friends and I arrived, exhausted after our long journey, Kenan at the front desk made us feel safe, relaxed, and welcome. He greeted us with a latte and cookies, stored our luggage for the day, and gave us directions to our tour at Topkapi Palace a few blocks away.
Kenan later used WhatsApp to let us know he had secured three masseuses for a last minute afternoon spa treatment on the lower floor of the hotel. They have a lovely sauna, a Turkish bath, and big fluffy robes!
Kenan told our taxi driver exactly where to take us for our Culinary Backstreets foodie walking tour and also arranged an all day tour for us to see the Lost City of Troy with only one half day's notice.
As we were all leaving Istanbul at different times, Kenan arranged our rides to the airport and his taxi driver always showed up on time at 5am.
I have been to Istanbul before, but it was the first time for my two friends. Both felt very safe and welcome in a new city and this was in a large part because Kenan was available to help us, no matter what we needed.
Though I am a travel writer (Frommer's 2014 San Francisco), Kenan and staff had no idea of this. They simply treat everyone like family. After a long day of sightseeing, GLK Acropol is a wonderful place to come home to.
I highly recommend this place. 10 stars 🌟
Diane
Stayed 3 nights in Feb 2024