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La Poza

Property class: 2

Photo gallery for La Poza

A sign for 'LA POZA CONDOMINIO' with a glass entrance and a stone wall background.
A modern kitchen with wooden cabinets, a marble countertop, and a dining area with chairs.
A modern kitchen with wooden cabinets, a stainless steel refrigerator, a built-in oven, and a large island with bar stools.
A modern kitchen with a stainless steel range hood, a double sink, and wooden cabinets.
A swimming pool with a concrete structure, a metal handrail, and a clear sky.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Kitchen
The current price is AU$154
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
14 Avenida Guerrero, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪2 min walk‬
  • Place, North Beach
    ‪3 min walk‬

Room options

View all photos for Deluxe Suite

A bedroom with a large bed, a nightstand, a lamp, and a sliding glass door leading to a balcony.

Deluxe Suite

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A bedroom with a bed, wardrobe, television, and an air conditioning unit.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

A modern living room with a sofa, armchair, coffee table, and a red floor lamp.

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern kitchen with a marble countertop, wooden cabinets, a stainless steel range hood, and a built-in oven.

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Room

  • Sleeps 5

Room

  • Sleeps 8

Room

  • Sleeps 8

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About the area

Isla Mujeres

At La Poza you'll be within just a 10-minute stroll of North Beach and Isla Mujeres Ferry Terminal. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and all-in-one washer/dryers. .This hotel offers a rooftop terrace and a lift. .Sights in the region of this Centro - Supmza 001 hotel include Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez.

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.0 km
  • Isla Mujeres Cemetery - 2 min walk - 0.2 km
  • North Beach - 3 min walk - 0.3 km
  • beach near Centro - 3 min walk - 0.3 km
  • Faro de Punta Norte - 3 min walk - 0.3 km

Restaurants

  • ‪Lola Valentina - ‬3 min walk
  • ‪Rock Bar - ‬2 min walk
  • ‪El Patio - ‬1 min walk
  • ‪Churrossik Park - ‬2 min walk
  • ‪Mamma Rosa - ‬1 min walk

About this property

La Poza

La Poza offers its guests an outdoor pool, a rooftop terrace, and a lift. The front desk is open around the clock.

Smoking is allowed in designated areas at this Isla Mujeres hotel.

  • 18 guestrooms or units
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Front desk (limited hours)
  • Lift
  • Smoking in designated areas
La Poza offers 18 air-conditioned accommodations with all-in-one washer/dryers and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes twin sofa beds and dining tables. Kitchens offer fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Isla Mujeres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

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A pool area with lounge chairs and a view of the ocean.
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  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.2 out of 5, Very good, 866 reviews
The price is AU$154
includes taxes & fees
25 Oct - 26 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • All-in-one washing machine/dryer
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Beach loungers
  • Beach towels
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (98 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • All-in-one washing machine/dryer
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Guests are required to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 25 every 7 days

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 005-005-001855/2026

Property is also known as

La Poza Hotel
La Poza Isla Mujeres
La Poza Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at La Poza?

La Poza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Poza?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at La Poza on 6 Oct 2026 start from AU$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to La Poza?

Yep, La Poza is a short 5-minute walk from North Beach.

Does La Poza have a pool?

La Poza has an outdoor pool.

Is there a free airport shuttle available at La Poza?

No, La Poza does not offer an airport shuttle service.

What time are check-in & check-out at La Poza?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at La Poza?

No, pets are not allowed.

La Poza Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 62 out of 73 reviews
Rating 8 - Good. 8 out of 73 reviews
Rating 6 - Okay. 1 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cold AC. Central location.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder staff, amenities and location. Short walk to the beach, close to SOooo many delicious food and drink choices. The rooftop pool was a perfect way to cool down while enjoying gorgeous views.
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and well maintained. The A/C is ice cold
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this place to be a hidden gem, right in the heart of the town. Location was perfect- everything was a short walk away. The property manager and his wife do an amazing job. He was very helpful and the place was spotless. We would definitely stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading all the other reviews we chose to stay here. We were not disappointed! The room was spacious and clean. The staff are amazing and super helpful! The location is perfect for walking to the beach and to the Main Street for dinner and drinks. There is a golf cart place right across the street as well. The coffee shop next door was yummy as well! The only thing we weren’t happy with was the bed, it was a little hard for our liking but wouldn’t stop us from booking here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay with La Poza Condos being one of the best condos we’ve ever stayed at and the most modern in the area! Our deluxe suite was very spacious and newly remodeled, complete with very comfortable king size bed & pillows, strong A/C, full kitchen, in-unit washer/dryer, balcony, and modern bathroom complete with drawers for ample storage. All of the staff were friendly and the location was so convenient, just a block away from Miguel Hidalgo Ave with all of the restaurants and shops and an 8-min walk from the Ultramar ferry! We’ll definitely be staying here again the next time we’re in Isla Mujeres!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and fist class. The only thing was noise from school next door but that was not their issue
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Great location ! Would not hesitate to stay again
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the north! Simple walk to/from the ferry. A cafe next door. Cart rental and money exchange across the street. A couple blocks from north beach. A block off the Main Street Hildago so it’s quiet (but no direct ocean view). Kitchenette is great. They offer complimentary beach towels and beach chairs for use. One small concern is that although secure, the room doors require a key to get in AND out. Estefan was great at the front desk! One of our new favorite places!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, service and room amenities are great!
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful air conditioning
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condo was beautiful and location was amazing. All the staff was helpful anytime you needed anything. Will definitely be planning another trip back
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot,great location
Stayed 11 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Close to everything.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip our condo was great. The gentleman that was at the front desk and His wife was the best. They were very helpful and nice.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! Clean and comfortable room, Esteban is super helpful and friendly Highly recommended
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This place is really great. The rooms are very spacious and completely cleaned. It is very close to the beach and restaurants. Plus Stephan is very helpful with everything. 😊😊😊😊😊😊
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location was a 10! Karen and Esteban are fantastic. I can’t wait go back
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would stay again

Esteban at the front desk was amazing! Very helpful and rhere if we needed anything
Stayed 9 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was clean and well equipped. Only issue for us was that it’s quite noisy given its location. There is also a school next door which gets loud around 8am. Overall still a good stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Property is spotless and the staff provided excellent service. Only downside is a school adjacent to the building so the kids playing may not appeal to everyone.
Stayed 9 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve never stayed at the same place twice while on the island, we’re booked to stay here again, already. Esteban and staff are super helpful and friendly!!
Stayed 16 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were so kind and helpful. The space was very clean and peaceful. The pool on the roof was nice and perfect temperature! Loved every bit of it. Would highly recommend.
Stayed 4 nights in Jul 2024