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Izla Hotel by Fiesta Americana, Isla Mujeres

4.5 star property

Photo gallery for Izla Hotel by Fiesta Americana, Isla Mujeres

Front of property
Property video
Luxury Room, 2 Double Beds, Garden View
Junior Suite, 1 King Bed, Oceanfront
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$340
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪2 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪6 min walk‬
  • Place, Dolphin Discovery
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪80 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Garden View

Luxury Room, 2 Double Beds, Garden View

Luxury Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View | Terrace/patio

Luxury Room, 1 King Bed, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Terrace/patio

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

  • Sleeps 4
  • 1 King Bed

About the area

Isla Mujeres

A luxury stay in Isla Mujeres awaits you at Izla Beach Front Hotel. You'll be 6 km (3.7 mi) from North Beach and 13.5 km (8.4 mi) from Mujeres Beach. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and mani/pedis. Sky Lounge is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas and a conference centre. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Isla Mujeres hotel, you'll be 20.6 km (12.8 mi) from Cancun Mall and 26.9 km (16.7 mi) from Langosta Beach.

What's nearby

  • Garrafon Natural Reef Park - 2 min walk - 0.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 6 min walk - 0.6 km
  • Joysxee Floating Bottle Island - 11 min walk - 1.0 km
  • Crayola House - 13 min walk - 1.1 km
  • Dolphin Discovery - 2 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 108 min drive

Restaurants

  • ‪Albatros Beach Club - ‬12 min walk
  • ‪Mar Bella - ‬14 min walk
  • ‪Icebar - ‬1 min walk
  • ‪Playa Tiburón - ‬2 min walk
  • ‪Almare, A Luxury Collection Resort, Isla Mujeres - ‬10 min walk

About this property

Izla Hotel by Fiesta Americana, Isla Mujeres

Some rates at Izla Beach Front Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Izla Beach Front Hotel such as an outdoor pool and a fitness centre.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco hotel also offers a garden and a terrace. Free self parking is available.

This 4.5-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2017
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar by the pool
Izla Beach Front Hotel offers 110 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Izla Café
  • Taqueria

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Shared men and women areas
  • Spa open daily
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Izla Hotel Isla Mujeres
Izla Isla Mujeres
Izla Hotel
Izla Beach Front Hotel Hotel
Izla Beach Front Hotel Isla Mujeres
Izla Beach Front Hotel Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Izla Beach Front Hotel?

Izla Beach Front Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Izla Hotel by Fiesta Americana, Isla Mujeres?

As of 5 Apr 2026, prices found for a 1-night stay for 2 adults at Izla Hotel by Fiesta Americana, Isla Mujeres on 19 Apr 2026 start from AU$340, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Izla Beach Front Hotel?

Yep, Izla Beach Front Hotel has a free self car park.

Are there any beaches close to Izla Beach Front Hotel?

Yep, Izla Beach Front Hotel is a short 1-minute walk from Shark Beach. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Izla Beach Front Hotel?

Yep, there is an onsite spa at Izla Beach Front Hotel. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Izla Beach Front Hotel have a pool?

Yep, and guests love it! Izla Beach Front Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8 AM to 8 PM.

Does Izla Beach Front Hotel have a waterslide?

No, there is no waterslide at Izla Beach Front Hotel, but Garrafon Natural Reef Park is a short 1-minute walk away.

What luxury perks are available at Izla Beach Front Hotel?

Izla Beach Front Hotel features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and late-night room service.

What makes Izla Beach Front Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Izla Beach Front Hotel.

Does Izla Beach Front Hotel serve breakfast?

Yeah, guests quite like the buffet brekkie here! Served daily between 7:30 AM and 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Izla Beach Front Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Izla Beach Front Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Izla Beach Front Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Izla Beach Front Hotel?

No, pets are not allowed.

Izla Hotel by Fiesta Americana, Isla Mujeres Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 622 out of 1089 reviews
Rating 8 - Good. 241 out of 1089 reviews
Rating 6 - Okay. 120 out of 1089 reviews
Rating 4 - Poor. 57 out of 1089 reviews
Rating 2 - Terrible. 49 out of 1089 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

The staff was very attentive.
Stayed 4 nights in Dec 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities
The beds were very comfortable and I could not feel my husband moving, so we slept well, also, great pillows! The music was a little loud till 11 pm. Clean rooms and property, wonderful, friendly responsive staff! The drinks were good but food was ok. Location I would not really recommend as it is so far from the beaches. The private beach there is so small.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stacey, Savannah

Stayed 3 nights in Dec 2025

10/10 Excellent

Mark William

Stayed 5 nights in Dec 2025

10/10 Excellent

Oliver, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean rooms. Pool was beautiful.
Stayed 5 nights in Dec 2025

2/10 Terrible

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff is rude, unprofessional, non organized. Through our stay the hospitality was horrible. For snack bar on the beach it took over an hour to get our food our waiter Reyes was rude and only giving us excuses and he even kicked the bar stand out of frustration. Also the bar man Virgilio ignored us for drinks. We were also not informed we had to reserve dinner and beach tables for New Years Eve, we felt casted out as hotel guests. We spoke to the manager that the front desk told us it was general public for the beach area to celebrate New Years Eve, we were kicked out by staff. The manager came to set us up a table and he never returned and passed us a few times through the night and ignored us. For breakfast the waiters ignored us asking them multiple times for simple stuff like silverware, also if you pay in cash, you have to go to the hotel front desk because they don’t have a cashier. Also, my mother in law fell down the ramp outside of the breakfast cafe and they brushed it off and only gave her pain relief cream. They need to have grips on their ramps so people won’t slip. Overall it was a horrible stay and dealing with the staff was frustrating. For a being a 4 star hotel it felt like a 2 star.
Stayed 3 nights in Dec 2025

4/10 Poor

Danielle

Stayed 2 nights in Dec 2025

10/10 Excellent

Kage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everyone about the resort. The staff was top notch.
Stayed 7 nights in Dec 2025

10/10 Excellent

Cylo

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing experience. All services were great. The employees were very friendly and helpful. The food was very delicious with beautiful presentation. I can not express how satisfied I am for having chosen Izla hotel for my vacation. It’s comfortable and beautiful. I am really thankful for all moments that I had there.
Stayed 5 nights in Dec 2025

10/10 Excellent

Vitali

Stayed 6 nights in Dec 2025

6/10 Okay

Iryna

Stayed 7 nights in Dec 2025

10/10 Excellent

Firas

Travelled with family and small children
Liked: Cleanliness
Very clean room and the staff was friendly if you tip them lol...dont expect a party or shows, only one restaurant available with orders, no buffet. Beach has so much seaweed.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nancy Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was gorgeous. Ground floor walkout with plunge pool walk 40 feet and your in the turquoise water of the Caribbean ocean. The staff would always greet you with a friendly smile and by the second day they called you by name the specialty dinner on the beach was fantastic. We had to special thanks to Ephraim for arranging a wonderful meal, both nights Reves in the pool bar along with his staff were wonderful lots of laughs around the bar top for sure
Beach front meal.
Lounger view outside our room
Our beach are
Stayed 9 nights in Dec 2025

10/10 Excellent

Hunter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hotel Izla! The rooms are absolutely beautiful—spotless, modern, and very well maintained. Everything felt clean, fresh, and thoughtfully designed, which made it so comfortable to relax after a day out. We had the top floor room with the bathtub on the balcony. The all-inclusive dining was excellent, with a great variety of options and consistently high quality. What truly stood out was the exceptional service— the restaurant and bar teams were attentive, friendly, and went above and beyond by remembering specific details about what we had eaten and drank the day before. Combined with the clean, well-maintained pool and beach areas and the beautiful views, the experience felt both relaxing and genuinely personalized A special shout-out to Yeimy at the concierge, who made our trip effortless by helping us book all of our activities and transportation at very reasonable prices. She was incredibly helpful and made sure everything ran smoothly. We truly loved our experience and would absolutely recommend Hotel Izla to anyone visiting Isla Mujeres. We can’t wait to come back!
Balcony View
Hotel Beach
Hotel Beach
Sunset Views
Stayed 7 nights in Dec 2025

6/10 Okay

Tammy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The staff was so helpful and kind. We didn’t not eat at the hotel. The location is more remote but nice and quiet and relaxing. We had issues due to a Bug in shower, lack of towels and mold in the room (smell of mold was strong).
Stayed 3 nights in Dec 2025

8/10 Good

Sharon, Brantford

Stayed 14 nights in Nov 2025

10/10 Excellent

Shane

Stayed 4 nights in Dec 2025

10/10 Excellent

Darren

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms,pool, and dining very nice. Staff very friendly and accommodating
Stayed 7 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Very nice laid back hotel Not very busy while we were there Pool a bit chilly Beach a little mushy If your looking for the best beach north end is the place to be This hotel was vey clean and all staff were excellent!
Stayed 14 nights in Nov 2025

10/10 Excellent

AD

Stayed 6 nights in Nov 2025

6/10 Okay

Katherine Joaquin, Riverside

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room and facilities was nice and clean. However, since we purchased the all inclusive package we were expecting a bit more variety when it came to food. They had 1 restaurant open the entire time and menu was the same EVERYDAY. You can imagine how redundant that can be for 5 days with the same food options. And it wasn’t like they had a huge list to choose from. There was another restaurant that the staff said was open for dinner (Italian) but they never opened during our 5 day stay. Needless to say we were very disappointed.
Stayed 4 nights in Nov 2025

6/10 Okay

Paula Alexandra

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The room was okay, not very clean. Bed was comfortable. The staff super friendly. We did not have all inclusive so drinks and food were very pricy. I liked the location, you can walk to restaurants in the area. If you have small children they will love the little beach. I personally wished they clean the bottom the there would be more sand. I do not recommend staying.
Stayed 3 nights in Nov 2025

8/10 Good

Mariela

Stayed 7 nights in Nov 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

4/10 Poor

Beverly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We purchased all inclusive. They had the same exact subpar menu every single day! Alcohol only included cheap liquor. For two drinks with Tito’s and cranberry we were charged $40 and said that was a 50% discount. Do not waste your money at this property! They did not clean our room at all the entire 5 night stay. They made the bed and we had to ask for clean towels every single day. The floor was dirty and they never swept or mopped it.
Stayed 5 nights in Nov 2025