Ikebukuro Casino Hotels

Hotel was very nice, clean and close to a station. Rooms were spacious and well lit. Some things could have an improvement in. Pool/bath & sauna area should be able to cater for international guests as well not being strict on the nude policy as you are in a hotel with foreign people it would be good to use those facilities and not worrying about being nude. Concierge needs an improvement as we asked on 2 times for help with booking an activity because we didnt have a phone that could make calls. They offered to call but then handed me the phone to speak with the people and they only spoke Japanese which we didnt so we had to explain to the co cierge what we were aksing and then it got passed on. There was a lot of mis communication and no offering of help, in the end we had to organise it outselves. The staff in the bar area were the only blessing as the bartender was well-versed and could make the drinks we asked for which was well needed after a long day.

Rooms are a little small

Right in the heart of Shinjuku and nightlife and restaurants and neon. Although very busy, this property is run efficiently catering to international travelers. Western restaurant buffet breakfast for those that prefer onsite, and a myriad of dining and entertainment options at your feet including English aware convenience stores. Minutes away from Shinjuku station JR trains. Highly recommend.