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"All staff were really nice and helpful. Bathroom was pretty bad state when we arrived hair and stuff in shower felt like we had to wear thongs in show ... " More

By a verified traveller on Sat 25 May 2019

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Hotel Description

At Ambassador Hotel Waikiki you'll be within just a 10-minute stroll of popular attractions like Royal Hawaiian Center and Waikiki Beach Walk. Highlights at this hotel include an outdoor swimming pool, a 24-hour fitness center, and a 24-hour business center.

All 311 rooms feature flat-screen TVs with cable channels, and you can enjoy balconies, WiFi, and safes. Additionally, hair dryers, phones, and irons/ironing boards are available.

This business-friendly hotel offers a fitness center, concierge services, and a 24-hour front desk. Added amenities include WiFi in public areas, a coffee shop/café, and free use of bicycles. There's also the convenience of self parking.

Within a 15-minute walk of this 3-star Waikiki hotel, attractions include Hawaii Convention Center and Waikiki Beach.

1-Bedroom City View Kitchen – Diamond Head Tower

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

City View Hotel

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Partial Ocean View with Kitchen - Diamond Head Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Kitchen, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

1-Bedroom Ocean View Kitchen – Diamond Head Tower

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ambassador Hotel Waikiki ratings based on 9 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ambassador Hotel Waikiki

Everyone (5) Couples (1) Family (3)
2 out of 5
The best part was the location as it was close to everything

Posted by on 18 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Guest Relations

Aloha, Mahalo for staying with us. We're glad that you were able to enjoy our very convenient location. We also appreciate your rating. We would love to know more about your experience. If you wish to discuss further, please feel free to reach out to us. We look forward to hosting you again soon. Mahalo, Guest Relations

1 out of 5
Did not like anything about the place we where booked in then we booked straight out it is a mess

Posted by on 31 Oct. 2019

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1 out of 5
I would never stay there again! The hotel is a dump.

Posted by on 19 Jul. 2019

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3 out of 5
All staff were really nice and helpful. Bathroom was pretty bad state when we arrived hair and stuff in shower felt like we had to wear thongs in shower

Posted by on 25 May 2019

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Comment from Hotel Management

30 May 2019 by Guest Relations

Aloha, Thanks for staying with us! We're glad you enjoyed our nice and helpful staff. We hope you stay with us again in the future. Sincerely, Guest Relations

3 out of 5

Posted by on 17 Sep. 2018

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Comment from Hotel Management

19 Sep. 2018 by Guest Relations Ambassador Hotel Waikiki

Aloha, Thanks for rating your experience with us. We hope you return again in the future. Sincerely,

4 out of 5

Central

Very helpful staff in all positions did not like the added prices BIKES we didn't use but charged i like to pay my room and know i don't owe anything otherwise had everything we needed

Posted by on 11 Jul. 2018

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Comment from Hotel Management

12 Jul. 2018 by Guest Relations Ambassador Hotel Waikiki

Aloha, We're happy to hear you enjoyed your stay and liked our helpful staff members. We hope you return again soon. Sincerely,

4 out of 5

Accessible to everything shopping bus restaurants

First stay of 3 days cupboards damp smell so left dishes on bench Second stay of 5 days upgraded excellent choice Overall everything we wanted

Posted by on 4 Jul. 2018

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Comment from Hotel Management

4 Jul. 2018 by Guest Relations Ambassador Hotel Waikiki

Aloha, We're happy to hear you liked our great location near awesome shops and restaurants. We hope you return again soon. Sincerely,

4 out of 5

Perfect location

Stayed here for a week during xmas time. We had a partial city view room with fully equipped kitchen and verandah. Room was clean on arrival. Had 2 double beds, nice sized tv with cable, table and chair seating, large BIW with safe inside and room to hang clothes. Location is excellent. Coffee and snack bar downstairs aswell as convenience store next door. 5 min stroll to main waikiki strip and beach. 2 min to restaurants. abc store across the street. Staff are polite and helpful and housekeeping daily. Shuttle service to all main attractions from hotel lobby. 24hr gym, laundry and ice available.They have a pool on 2nd floor, the only downside is it closes at 7pm which i think could be extended. Would definitely recommend and stay here again.

Posted by , from Australia on 2 Jan. 2018

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Comment from Hotel Management

4 Jan. 2018 by Guest Relations Ambassador Hotel Waikiki

Aloha Vee, Thank you for the review. We're glad that you enjoyed your stay with us. We hope to serve you again in the future. Sincerely,

3 out of 5

Positon of hotel perfect.

Pros: Location
Cons: Bit old.
Very close to shops and restaurants.Public transport (bus stop) at the front of the hotel.Waikiki Beach walking distance.

Posted by , from Melbourne on 7 Dec. 2017

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Comment from Hotel Management

7 Dec. 2017 by Guest Relations Ambassador Hotel Waikiki

Aloha Pande on Wotif, Thank you for your feedback. We're very happy to hear that you enjoyed our convenient location. We hope to see you again in the near future Sincerely,

About the Ambassador Hotel Waikiki

Location 2040 Kuhio Ave, Honolulu, HI 96815

Property Features

Ambassador Hotel Waikiki offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a coffee shop/café on site. You'll find a 24-hour business center on site. WiFi is available in public spaces for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Ambassador Hotel Waikiki. For a fee, parking is available. This 3-star Honolulu hotel is smoke free.

  • 311 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 1968
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (14.4 km / 8.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ambassador Hotel Waikiki offers 311 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is GE-178-053-9392-01R TA-178-053-9392-01R. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - GE-178-053-9392-01R TA-178-053-9392-01R
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Management fee: USD 5.00 per accommodation, per stay
  • Resort fee: USD 34.49 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Self parking fee: USD 35 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Hotel
  • Ambassador Hotel Waikiki
  • Ambassador Waikiki
  • Ambassador Waikiki Hotel
  • Hotel Ambassador Waikiki
  • Waikiki Ambassador
  • Waikiki Ambassador Hotel
  • Ambassador Hotel Honolulu
  • Ambassador Hotel Waikiki Hawaii/Honolulu
  • Ambassador Hotel Waikiki Hotel
  • Ambassador Hotel Waikiki Honolulu
  • Ambassador Hotel Waikiki Hotel Honolulu
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.