Needs MAJOR upgrade! It's old and dingy looking. Pictures are misleading. The lobby is awkward & its nit very retro to me. It needs a deep cleaning and paint and replacement of rugs and several other fixtures. The price you pay is absolutely too high for the quality/accomodations. Also, the daily valet parking rate is INSANE!! They need to provide parking for their customers & guests. Our check-in was a terrible experience until one sweet professional young lady who in my opinion should be the manager (she was just that good) really took the time to sort things out and give us our correct room. We had to wait 24 hrs but at least she made that part right. There are no perks here. Would not recommend this hotel and I definitely would not stay there again! The young lady who gave us exceptional service was a blessing! Sadly, I forgot her name. I'm sorry!! She was Asian descent and please forgive me having to remember her that way. I pray that management knows who I am referring to & that they reward her & guve her an increase in position and pay. Her mindset, actions, attention, attitude, kindness, professionalism, and outstanding attention to customers & detail, is what saved our stay!! Thank you!!