3.9 out of 5

"Location was great,we loved it but the only complaint we have is that we paid nearly 400 AUD a night and we still had to pay for parking and internet, ... " More

By a verified traveller on Fri 03 Aug 2018

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Hotel Description

A romantic stay in Kailua-Kona awaits you at Royal Kona Resort. You'll be 1.1 km (0.7 mi) from Hulihee Palace and 4.7 km (2.9 mi) from Magic Sands Beach. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant.

All 436 rooms feature lanais, WiFi and cable TV. You'll find nice touches like soaking tubs and free toiletries to enhance your stay. Fridges, coffee/tea makers and safes are also available.

A relaxing day at Lotus Center Spa can include beachside massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Don The Beachcomber, is open for breakfast and dinner. Don's Mai Tai Bar is the hotel's own bar. Enjoy the outdoor swimming pool and fitness centre as well as access to tennis lessons. Added amenities include WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 10-minute drive of this 3.5-star Kailua-Kona hotel include Kaloko-Honokohau National Historical Park and Kahalu'u Beach Park.

Standard Room, Mountain View, Garden Area

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$216 per night

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard with AC

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Kona Resort ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Royal Kona Resort

Everyone (16) Family (1)
4 out of 5

Posted by on 16 Oct. 2018

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Comment from Hotel Management

16 Oct. 2018 by Tara

Aloha Thank you for your review of our resort. We are delighted to see you enjoyed your stay here with us and we hope to welcome you again. Mahalo

4 out of 5
Although dated the room was clean and tidy. Bed was very comfortable and tv worked as it should, also plenty of hot water. When we asked for a kettle to use instead of the supplied coffee maker, one was delivered promptly. We had a room on the 2nd floor which had ocean view and also overlooked the area where the evening entertainment is held so we got a good view of the event. Although the resort has been there a number of years it was very well maintained with lovely grounds and a grand ocean front bar for a relaxing evening drink or two. It was an easy walk for a couple of 70 year olds to the start of the Kona restaurant and shopping strip which was a definite plus. Thumbs up from us.

Posted by , from Brisbane Australia. on 16 Sep. 2018

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Comment from Hotel Management

17 Sep. 2018 by Brittany-Customer Satisfaction Team

Aloha, Thank you for sharing this wonderful review with us. We work hard to make sure the resort is clean and tidy as you have stated. We are happy that our location was ideal for you. Please come and see us again in the future.

4 out of 5
Location was great,we loved it but the only complaint we have is that we paid nearly 400 AUD a night and we still had to pay for parking and internet, but overall would definitely go here again......

Posted by , from australia on 3 Aug. 2018

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Comment from Hotel Management

3 Aug. 2018 by Brittany-Customer Care Team

Aloha, Thank you for your review. We are happy you enjoyed your stay with us. We do our best to keep our parking low and comparable to the other resorts around us. There is complimentary wifi in the lobby, bar, and restaurant area. We are glad that you would consider staying with us again in the future.

4 out of 5
Pool is great, resort is in a great location. Room is basic but neat and today, large balconies

Posted by on 11 Jun. 2018

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Comment from Hotel Management

11 Jun. 2018 by Tara

Aloha Thank you for your review and for staying with us. We are happy to see you had a four out of five stay with us and hope to welcome you again soon. Mahalo

4 out of 5
Hotel was adequate with clean crisp sheets & towels. The the expected Hawaiian charm & character were welcoming. Hotel was old, but appears to be the norm in Hawaii, as we are used to modern Asian hotels. Rooms were spacious for king bed & roll-out bed for child. Disappointed that WiFi & parking was extra per day. Would have thought these would be standard these days. Great location,on the edge of main Kona town, with fantastic cafes & eateries an easy stroll along the beach walk.

Posted by , from Perth, Australia on 20 Apr. 2018

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Comment from Hotel Management

20 Apr. 2018 by Customer Care Team

Aloha Sharon, thank you for your review. We value your thoughts on how we can make our resort better. We're glad to know you enjoyed our location and what it has to offer. Mahalo!

3 out of 5

Over priced 3 star accommodation

Pros: Some nice traditional island touches in the architecture
Cons: Overpriced for what on offer.
Location: Good location close to shops and restaurants
Nothing included in this overpriced resort. You pay for wifi and $12 American a day to park your car. No facilities in the room. No microwave and they give you paper cups to drink from and no spoons fresh milk or cutlery. paid less Than half price in Hilo for a much better friendlier resort.

Posted by , from Australia on 29 Mar. 2018

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Comment from Hotel Management

3 Apr. 2018 by Customer Care Team

Aloha Sue, we apologize that our resort did not meet your expectations. We appreciate your review and will review what we can do better. Mahalo

5 out of 5
A pleasant stay. Lovely surroundings. Good location. Would have loved wifi in the room.

Posted by , from Melbourne Australia on 8 Feb. 2018

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3 out of 5

Old and noisy nights...

This was quite a lot more expensive than the resort we originally looked into so we had a bit of expectation. However everything looked old and it was very noisy at night as our room was facing street and parking lot. We asked to be moved only to be replied with it won't be noisy the next day. So they knew it was going to be noisy on Saturday night but still gave us that room? Not very nice. But I did appreciate that they let us in at 10am instead of the normal check in time of 4pm as I wasn't feeling well.

Posted by , from Auckland on 21 Nov. 2017

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3 out of 5

Not too bad a hotel and right on the beach.

Pros: Position and reasonable value. Staff were good and friendly.
Cons: Free wifi and the room was getting a bit "old".
Location: Good location within walking distance to Kona's main eateries and shops. Best coffee and snacks were at Kona Haven just across the road. Free wifi!!!!
Room was a bit noisy - must have been an air conditioner on the roof. We were on the top floor. Parking is not under cover but is inexpensive. But no free wifi in this day and age - not good enough. But I would recommend this hotel to others.

Posted by , from Australia on 26 Aug. 2017

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4 out of 5

Great value for money

Pros: price and location
Location: lots of shops & restaurants within walking distance
Hotel is in need of a refurb, but its clean, very well located and priced well

Posted by , from New Zealand on 6 Aug. 2017

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Property Features

Royal Kona Resort offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 5400 square feet (502 square metres) and includes conference rooms. Spa services, multilingual staff, and gift shops/news stands are also featured at the business-friendly Royal Kona Resort. Parking is available for a fee. This 3.5-star Kailua-Kona hotel is smoke free.

  • 436 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 5400 sq ft of conference space
  • 502 sq. m of conference space
  • Built in 1968
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Kailua-Kona, HI (KOA-Kona Intl.) (15 km / 9.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Royal Kona Resort offers 436 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to lanais. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

  • Private lanai
  • Deep soaking tub
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Don The Beachcomber – This restaurant serves breakfast and dinner.

Don's Mai Tai Bar – This bar is located on the beach. Happy hour is offered. Open daily.

Don's Breezeway Lounge – This bar overlooks the ocean. Open daily.

Spa Services

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Tax ID - TA-130-995-4048-01

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.95 for adults and USD 10.50 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 15 per night (in/out privileges)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Kona Resort Kailua-kona
  • Royal Kona Resort
  • Royal Kona Kailua-kona
  • Royal Kona

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.