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OUTRIGGER Kona Resort & Spa

Property class: 4

Photo gallery for OUTRIGGER Kona Resort & Spa

Waterslide
Property video
Royal Suite (Huakai) | View from room
2 bars/lounges, poolside bar
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$470
includes taxes & fees
25 May - 26 May

Explore the area

View map
78-128 Ehukai Street, Kailua-Kona, HI, 96740
  • Place, Haleo Luau
    ‪3 min walk‬
  • Place, Keauhou Bay Beach
    ‪9 min walk‬
  • Place, Kona Country Club
    ‪19 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Double Beds, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(10 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Double Room, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Club Double Room, Oceanfront

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Oceanfront

9.0 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Mobility Accessible, Oceanfront (Club)

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Deluxe Suite, 1 King Bed with Sofa bed, Mobility Accessible, Oceanfront (Club)

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Double Room, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Club Double Room, Ocean View

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, Ocean View (2 Double Beds)

Club Suite, Ocean View (2 Double Beds)

Club Suite, Ocean View (2 Double Beds)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed with Sofa bed, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Mobility Accessible, Ocean View

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Club Suite, 1 King Bed with Sofa bed, Mobility Accessible, Ocean View

  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Partial Ocean View

8.2 out of 10
Very good
(11 reviews)
  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(24 reviews)
  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Resort View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Resort View

8.4 out of 10
Very good
(30 reviews)
  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Resort View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(72 reviews)
  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Club Suite, Oceanfront (2 Double Beds)

Club Suite, Oceanfront (2 Double Beds)

Club Suite, Oceanfront (2 Double Beds)

  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Resort View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Resort View

  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Partial Ocean View

  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Ocean View

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Room, 1 King Bed, Mobility Accessible, Ocean View

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Multiple Beds, Ocean View

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Double Room, Multiple Beds, Ocean View

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Royal Suite (Huakai)

Royal Suite (Huakai)

Royal Suite (Huakai)

  • Ocean view
  • 128 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Oceanfront

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Kailua-Kona

At OUTRIGGER Kona Resort & Spa you'll be within just a 15-minute stroll of Keauhou Bay Beach and Kona Country Club. Highlights at this resort include 2 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .The café, Piko Wine & Coffee Bar, is open for breakfast, lunch and dinner. Holua Bar is the resort's own bar, serving drinks along with lunch. Enjoy the 24-hour gym, outdoor tennis court, Hot tub and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Keauhou resort, you'll be 2.9 km (1.8 mi) from Kahalu'u Beach Park and 4.9 km (3.1 mi) from Magic Sands Beach.
View more Resorts in Kailua-KonaOpens in a new window

What's nearby

  • Haleo Luau - 3 min walk - 0.3 km
  • Keauhou Bay Beach - 9 min walk - 0.8 km
  • Holua Tennis Center - 9 min walk - 0.8 km
  • Kona Country Club - 19 min walk - 1.6 km
  • Keauhou Shopping Center - 2 min drive - 1.9 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 28 min drive

Restaurants

  • ‪Sunset Kai Lanai - ‬4 min drive
  • ‪Magics Beach Grill - ‬7 min drive
  • ‪Piko - ‬1 min walk
  • ‪Sunset Terrace - ‬4 min drive
  • ‪Kaya's - ‬12 min drive

About this property

OUTRIGGER Kona Resort & Spa

OUTRIGGER Kona Resort & Spa offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 10000 square feet (929 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and spa services are also featured at the business-friendly OUTRIGGER Kona Resort & Spa. For a fee, parking is available.

This 4-star Kailua-Kona resort is smoke free.

  • 508 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Deli
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
OUTRIGGER Kona Resort & Spa offers 508 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Rooms open to furnished lanais. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kailua-Kona resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

Aerial view
Royal Kona Resort
Historic Kailua Village
  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 2,907 reviews
The price is AU$365
includes taxes & fees
26 Apr - 27 Apr
Royal Kona Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 30 per night)
  • Secured, uncovered valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Holua Bar
  • Piko Wine & Coffee Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Children's pool
  • Fitness classes
  • Golf carts
  • Golf driving range
  • Hot tub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Rowing/canoeing
  • Shopping
  • Snorkelling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (10,000 square foot of space)

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (152 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per stay
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Uncovered self-parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 780100380000, TA-027-652-3520-01, GE-027-652-3520-01

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at OUTRIGGER Kona Resort & Spa?

OUTRIGGER Kona Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at OUTRIGGER Kona Resort & Spa?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at OUTRIGGER Kona Resort & Spa on 25 May 2026 start from AU$470, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at OUTRIGGER Kona Resort & Spa?

Yep, OUTRIGGER Kona Resort & Spa has a secured uncovered self car park with in/out privileges for USD 30 per night. A self car park is also available, for a fee.

Are there any beaches close to OUTRIGGER Kona Resort & Spa?

Yep, OUTRIGGER Kona Resort & Spa is a short 8-minute walk from Keauhou Bay Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Is there a spa on site at OUTRIGGER Kona Resort & Spa?

There's no onsite spa, but this property does offer spa services.

Does OUTRIGGER Kona Resort & Spa have a pool?

Yep, and guests love it! OUTRIGGER Kona Resort & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

Does OUTRIGGER Kona Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at OUTRIGGER Kona Resort & Spa?

OUTRIGGER Kona Resort & Spa features 2 outdoor pools, 1 hot tub and 2 restaurants.

What makes OUTRIGGER Kona Resort & Spa a romantic place to stay?

1 hot tub and couples dining, as well as premium bedding and private lanais in the guestrooms, help set the scene for a romantic weekend at OUTRIGGER Kona Resort & Spa.

Is OUTRIGGER Kona Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that OUTRIGGER Kona Resort & Spa is a hit with families.

Does OUTRIGGER Kona Resort & Spa serve breakfast?

Sure does, buffet brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at OUTRIGGER Kona Resort & Spa?

No, OUTRIGGER Kona Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at OUTRIGGER Kona Resort & Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at OUTRIGGER Kona Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at OUTRIGGER Kona Resort & Spa?

There is a golf course next to OUTRIGGER Kona Resort & Spa.

OUTRIGGER Kona Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1032 reviews
Rating 8 - Good. 213 out of 1032 reviews
Rating 6 - Okay. 106 out of 1032 reviews
Rating 4 - Poor. 51 out of 1032 reviews
Rating 2 - Terrible. 27 out of 1032 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Carley

Liked: Cleanliness, amenities, property conditions & facilities
Great place for family! Some renovations happening currently, but still an awesome environment. Not a great beach access, but we saw whales off the coast and manta rays can be spotted in front of the hotel as well.
Stayed 4 nights in Jan 2026

10/10 Excellent

David

Nice clean updated rooms, wonderful staff.
Stayed 2 nights in Jan 2026

8/10 Good

Don

Stayed 7 nights in Jan 2026

8/10 Good

Celine

Pool was great — food options were lacking
Stayed 3 nights in Jan 2026

6/10 Okay

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice A/C and bathroom fan didn’t work. Lots of renovations going on so didn’t get to the Manta Ray lookout. I’d wait for the renovations to over to stay but overall nice resort
Stayed 1 night in Jan 2026

6/10 Okay

Matthew, Seattle

Travelled with partner
Liked: Cleanliness
Rooms weren't fully refurbished. You could tell they made some fixture replacements but a ton of sloppy paint jobs. Maids continually forgot to bring basic necessities like soap so we had to call to remind them. One night I went down and there was no staff reception at the counter. I had an uber eats delivery to drop off at what they "claim" is a 24 hour desk and instead there was a phone saying "call for service". I called and the women scolded me that she doesn't handle uber pick-ups and it's not her problem then angrily hung up on me. I called her back to explain the phone literally says "call for help" and all I wanted to know was if it was delivered to the desk which she responded "not my problem". Half the staff didn't feel they wanted to be there. I get work sucks, but it was depressing feeling. Loud drilling from all the construction. They charge $600 a night and didn't even offer anything ($10 credit, apology .NOTHING) for the inconvenience. At least other places will try to do something nice like "free breakfast for one night" as an apology. NOW the high notes. The pool is ABSOUTLEY beautiful and sunsets spectacular. We really enjoyed the luau and nearby manta ray tour and had an amazing view from our room. There were a few GOOD staff members who help (Faith, Spencer) who went out of their way to really try to make us feel welcome. There's a lot of potential, and I'm sure when the construction is done the place will be great. but they have a long way to go.
Stayed 3 nights in Jan 2026

8/10 Good

Vimal R

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. The resort had really good amenities. We are used to having more dinning options but we were really happy with everything the resort had to offer.
Stayed 6 nights in Jan 2026

8/10 Good

Liz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It took almost 45 minutes to check in and the room I reserved wasn't available plus the room they upgraded me too wasn't ready at the specified time. The property is beautiful with several resident cats. Worth the visit but they should improve the front desk experience.
Stayed 1 night in Jan 2026

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities
Room was clean. Needs a little bit of TLC, but very comfortable.we had a great view of the mantra ray feeding area.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dmitriy, Weyers Cave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the quality of the housekeeping. The rooms were always clean and well maintained, and the housekeeping staff did an excellent job.
Stayed 10 nights in Jan 2026

10/10 Excellent

Piotr

Stayed 7 nights in Jan 2026

8/10 Good

Debkanya

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and spacious and the amenities are good.
Stayed 4 nights in Jan 2026

4/10 Poor

Moyu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff- the older lady that checked us in was not helpful; sick (maybe she should have taken the day off); didn’t give us any information about pool, services, parking etc. I had to call in the morning to the front desk.
Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

MOPING

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water of the room like pee, yellow and disgusting, never again
Stayed 1 night in Dec 2025

8/10 Good

Irina

Stayed 2 nights in Jan 2026

8/10 Good

Thomas Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Roomwas beautiful and staff and support were perfect our only complaint was the length of time our room took for the water to get hot enough to shower or wash up with it seemed they havent figured out how to quickly provide warm water to our floor. To get water warm enough to use took about ten minutes running the shower full on.
Stayed 7 nights in Jan 2026

4/10 Poor

Lyvinna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Proximity to boat dock for manta ray swim is excellent. Hotel was being renovated so couldn’t go to area where mantas normally hang out. Rooms and bathrooms looked and smelled kinda old.
Stayed 1 night in Nov 2025

10/10 Excellent

sejal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
so many activities to do, and beautiful location
Stayed 6 nights in Nov 2025

10/10 Excellent

Daniel B

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and Room 4366 was great (though the bedside clock needs replacing -- it kept losing the right time)
Stayed 3 nights in Jan 2026

10/10 Excellent

Jayanthi

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness
Amenities
Stayed 10 nights in Dec 2025

8/10 Good

Joanna

Stayed 5 nights in Jan 2026

10/10 Excellent

michael mendez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Taryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort! Its in a great location. Make sure you do the night snorkling with the Manta rays! It's located just beside the resort (walking distance).
Stayed 3 nights in Jan 2026