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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayside hotel with fitness centre and 24-hour front desk

Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Desk, laptop workspace, iron/ironing board, rollaway beds
Breakfast and dinner served
Sports facility
Suite, 1 Bedroom, Ocean View | Living area
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping
The current price is AU$383
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
71 Banyan Dr, Hilo, HI, 96720
  • Place, Liliuokalani Park and Gardens
    ‪7 min walk‬
  • Place, Coconut Island Park
    ‪7 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Banyan View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Non Smoking (Banyan View)

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

About the area

Hilo

At Hilo Hawaiian Hotel, Trademark Collection by Wyndham you'll be within steps of Hamakua Heritage Corridor and Naniloa Country Club. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The steakhouse, WSW The Steakhouse, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of a meeting room and a business centre. Other amenities include a gym, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:00 AM. .Near this 3.5-property class Keaukaha hotel, you'll find Port of Hilo.

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Coconut Island Park - 7 min walk - 0.6 km
  • Bayfront Park - 17 min walk - 1.5 km
  • Port of Hilo - 3 min drive - 2.7 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Verna's Drive In - ‬11 min walk
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Hilo Bay Cafe - ‬9 min walk
  • ‪Ka Lihikai - ‬5 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Bayside hotel with fitness centre and 24-hour front desk
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilo Hawaiian Hotel, Trademark Collection by Wyndham. Free self parking is available.

This 3.5-star Hilo hotel is smoke free.

  • 286 guestrooms or units
  • 8 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers 286 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is GE-189-318-3488-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Hilo Hawaiian Hotel, Trademark Collection by Wyndham on 21 Dec 2025 start from AU$330.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yep, Hilo Hawaiian Hotel, Trademark Collection by Wyndham has a free self car park.

Are there any beaches close to Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

The closest beach to Hilo Hawaiian Hotel, Trademark Collection by Wyndham is Onekahakaha Beach Park (3.1 km).

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham has an outdoor pool.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham serve breakfast?

Yep, our guests give high marks to the full brekkie here! Available daily between 6:30 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

No, Hilo Hawaiian Hotel, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

No, only service animals are allowed.

Is there a golf course on site at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

There is a golf course next to Hilo Hawaiian Hotel, Trademark Collection by Wyndham.

Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 618 out of 1329 reviews
Rating 8 - Good. 373 out of 1329 reviews
Rating 6 - Okay. 196 out of 1329 reviews
Rating 4 - Poor. 75 out of 1329 reviews
Rating 2 - Terrible. 67 out of 1329 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities
It was good, nothing bad nothing great
Stayed 1 night in Sep 2025

8/10 Good

Kerry-Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, worth the trip.
Stayed 7 nights in Sep 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service

Older hotel, but great staff and location

Older hotel in a good location with free parking. Staff are super friendly and you can walk to a few beach parks and a park. They appear to be slowly renovating, but definitely needs some tlc. Our toilet sounded possessed, beds were just okay, and the ice machines were broken during our trip. This is our second time at this hotel and we’d probably stay here again.
Stayed 3 nights in Aug 2025

6/10 Okay

Lorie

Travelled with group
Liked: Amenities
Perks - nice area. Downfalls - no free coffee in the lobby. So disappointing! Rooms are old. Was clean though. Gym was nice. Okay place to stay.
Stayed 1 night in Sep 2025

8/10 Good

Hollie

Travelled with partner
Liked: Staff & service
It’s a good place to sleep, but they need to update a few things. Ice machines are on even floors, but no one tells you that, and then they don’t work. Neither do the vending machines. Signage would be helpful to tell us where to get ice.
Stayed 2 nights in Sep 2025

8/10 Good

Sanil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Teresa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There are very limited hotel accommodations in Hilo. The facility is old which is fine but it’s not being kept up well. Staff at front desk both at check in and check out were not welcoming or friendly. Housekeeping was very nice and did a great job. The groundskeepers also were around tidying and cleaning. The elevator smelled horrendous as was filthy. The out buildings where fitness center is located are crumbling… literally. Our room was clean on the surface but we noticed mold in the wallpaper our last day. It’s mediocre at best.
The view is the best amenity.
Stayed 3 nights in Sep 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay overall. The view from the balcony is absolutely stunning. We walked to a diner and found Banyan st to be unsettling and uncomfortable to walk through. We know that’s not the hotels fault, but it was disappointing how we didn’t feel safe walking through the park. Breakfast at the restaurant was delicious. Our server Brianna was attentive and kind. Confusing on how to get pool towels. At the front desk? Then we had to take the towels back right away. Just odd and awkward. Pool was cold, but refreshing for a quick dip. We’ve stayed here before and will again if we return to Hilo in the future.
Stayed 1 night in Sep 2025

4/10 Poor

Mark, Golden

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
A noisy slightly rundown property. Was only here 1 night thank god
Stayed 1 night in Sep 2025

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

J Alvarez

Stayed 5 nights in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Lian Qing, San Marcos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are its best asset. "Local style" in both behaviors and attitudes was really appreciated! Food and service were excellent. The hotel itself will be undergoing renovation so there were things that needed attention in the room. However, my stay there was very pleasant!
Stayed 3 nights in Aug 2025

6/10 Okay

Teri

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is the second time I d stayed this year and there are no working ice machines. There isn’t a restaurant open at lunch either. Those two items aside we had a very nice stay. The employees are all excellent and very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Patrick

Travelled with family
Liked: Room comfort
Front desk person probably was having a bad day. No smile no reaction to joke…
Stayed 1 night in Aug 2025

8/10 Good

nom

Stayed 1 night in Aug 2025

10/10 Excellent

Melekoloa, Millcreek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was clean but the worker in the front desk dbl charged me the deposit so I had to call my bank and file a claim etc
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

8/10 Good

Lonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plac
Stayed 2 nights in Aug 2025

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there multiple times everything is fine
Stayed 1 night in Aug 2025

4/10 Poor

joshua allyn

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Nice area with things to walk to. Room was not updated with wall paper falling off the walls, dim lighting, and bugs.
Stayed 7 nights in Aug 2025

10/10 Excellent

Pauline Wai Ling, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to the Hilo Airport, clean rooms, and the free parking is great!
Stayed 2 nights in May 2025

10/10 Excellent

Pauline Wai Ling, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with easy fast check in, staff was very friendly and helpful with questions. Room was very clean and big compared to the other near by hotel. The free parking is a plus, although it fills up fast in the evenings, you will still find a stall. There is a wonderful park near by and overall very quiet place to relax after a day of sightseeing.
Stayed 3 nights in Aug 2025