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Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market

Photo gallery for Wild Ginger Hotel

Exterior
Free daily continental breakfast
Property grounds
Property grounds
Superior Room | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Place, Rainbow Falls
    ‪5 min drive‬
  • Place, Port of Hilo
    ‪6 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.2 out of 10
Good
(20 reviews)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)

Highlights

Separate sitting area
Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Living room
Wardrobe
  • 18 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Smart TV
Portable fan
Separate bedroom
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

8.0 out of 10
Very good
(1 review)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Wardrobe
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

About the area

Hilo

Wild Ginger Hotel puts you in the centre of Hilo, 1 km (0.6 mi) from Hilo Farmers Market and 3.5 km (2.2 mi) from Rainbow Falls. Highlights at this hotel include free continental breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a garden and a picnic area. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning free breakfast is served. .Sights within a 15-minute drive of this Hilo hotel include Kaumana Caves County Park and Onekahakaha Beach Park.

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Coconut Island Park - 4 min drive - 3.1 km
  • Rainbow Falls - 5 min drive - 3.1 km
  • Port of Hilo - 6 min drive - 5.0 km
  • Carlsmith Beach Park - 11 min drive - 7.6 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • ‪Kozmic Cones - ‬9 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Hilo Town Tavern - ‬7 min walk
  • ‪Nector Cafe - ‬10 min walk

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with a ceiling fan. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (complimentary) are also available.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 22 October 2025 to 31 December 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Wild Ginger Hotel?

Wild Ginger Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Wild Ginger Hotel?

Yep, Wild Ginger Hotel has a free self car park.

Are there any beaches close to Wild Ginger Hotel?

The closest beach to Wild Ginger Hotel is Onekahakaha Beach Park (5.4 km).

Is Wild Ginger Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free extra beds in the guestrooms, it's no surprise that Wild Ginger Hotel is a hit with families.

Does Wild Ginger Hotel serve breakfast?

Yep, visitors speak well of the free continental brekkie here! Available daily from 7:30 AM to 9:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Wild Ginger Hotel?

No, Wild Ginger Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Wild Ginger Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Wild Ginger Hotel?

No, only service animals are allowed.

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 320 out of 790 reviews
Rating 8 - Good. 160 out of 790 reviews
Rating 6 - Okay. 88 out of 790 reviews
Rating 4 - Poor. 70 out of 790 reviews
Rating 2 - Terrible. 152 out of 790 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable

The place looked like it was falling apart. The paint were peeling. The flooring felt like it was not leveled, felt like I was going to fall thru. The pictures on the website did not match the actual Hotel. It felt very creepy.
Stayed 4 nights in Jul 2025

2/10 Terrible

Rachael

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

WEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice to stay just near Hilo downtown
Stayed 1 night in Jul 2025

6/10 Okay

Ben

Stayed 1 night in Jul 2025

10/10 Excellent

andrea

Liked: Amenities
Great island stay
Stayed 1 night in Jul 2025

8/10 Good

Dharmesh

Travelled with family
Liked: Amenities
Just perfect for my need
Stayed 1 night in Jul 2025

4/10 Poor

Wilson

Stayed 1 night in Jul 2025

2/10 Terrible

Aaron

Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the price was affordable! I would stay there again!
Stayed 1 night in Jul 2025

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Loved every moment
Stayed 4 nights in Jun 2025

10/10 Excellent

Otis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved all of the staff members. Always tentative and friendly
Stayed 4 nights in Jul 2025

6/10 Okay

Saori

Stayed 1 night in Jul 2025

6/10 Okay

Devondra

Stayed 3 nights in Jun 2025

6/10 Okay

Giacomo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was good, but desperately needs work on. Not all rooms look like the pictures and they need a deep and thorough clean. Staff were great and very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Rito

Liked: Property conditions & facilities
The frogs at night is music
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

CHIDA

Different but nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk she is very nice overall a great experience it is an old school Hawaiian hotel so I was not expecting a lot.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Travelled with family
Very old hotel, basic rooms, ours had some good fans, a fridge, and was clean, could have used a couple more pillows, and there was no hot water. Walking distance from old Hilo.
Stayed 1 night in Jun 2025

2/10 Terrible

norimichy

Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever . Need my money back
Stayed 3 nights in Jun 2025

6/10 Okay

Chris

Business traveller
Liked: Room comfort

Adequate

A little pricey for what it was. Makela was pleasant and as accommodating as she could be. But Covid is over…when are hotels in general going to staff back up and provide customers with reasonable check-in times?
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 21 nights in Jun 2025

2/10 Terrible

Ben

Stayed 1 night in Jun 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should not e on any site . The parking g is terrible-no designated spots, We were warned by local people that it was unsafe & the backside looked terrible -rotten curtains & rotten looking wood
Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Stayed 1 night in Jun 2025