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Wild Ginger Hotel

2.0 star property
Hotel with free parking, near Hilo Farmers Market

Photo gallery for Wild Ginger Hotel

Lobby sitting area
Property grounds
Free daily continental breakfast
Premium Room
Hiking

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Pacific Tsunami Museum
    ‪7 min walk‬
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Private bathroom
Wardrobe
Daily housekeeping
  • Garden view
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.2 out of 10
Good
(20 reviews)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Private bathroom
Wardrobe
Daily housekeeping
  • Garden view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)

Highlights

Separate sitting area
Free rollaway/extra beds
Fridge
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Smart TV
Egyptian cotton bed sheets
Premium bedding
  • Garden view
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

8.0 out of 10
Very good
(1 review)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Wardrobe
Daily housekeeping
  • Garden view
  • Sleeps 1
  • 1 Single Bunk Bed

About the area

Hilo

Wild Ginger Hotel puts you in the centre of Hilo, 1 km (0.6 mi) from Hilo Farmers Market and 3.5 km (2.2 mi) from Rainbow Falls. Highlights at this hotel include free continental breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a garden and a picnic area. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning free breakfast is served. .Sights within a 15-minute drive of this Hilo hotel include Kaumana Caves County Park and Onekahakaha Beach Park.

What's nearby

  • Kalakaua Park - 7 min walk - 0.6 km
  • Pacific Tsunami Museum - 7 min walk - 0.6 km
  • Mokupapapa Discovery Center - 7 min walk - 0.6 km
  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Panaewa Rainforest Zoo - 2 min drive - 1.6 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto Hilo Bay - ‬11 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Hilo Town Tavern - ‬7 min walk

About this property

Wild Ginger Hotel

Hotel with free parking, near Hilo Farmers Market
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with a ceiling fan. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (complimentary) are also available.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 22 October 2025 to 31 December 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Wild Ginger Hotel?

Wild Ginger Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Wild Ginger Hotel?

Yep, Wild Ginger Hotel has a free self car park.

Are there any beaches close to Wild Ginger Hotel?

The closest beach to Wild Ginger Hotel is Onekahakaha Beach Park (5.4 km).

Is Wild Ginger Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free extra beds in the guestrooms, it's no surprise that Wild Ginger Hotel is a hit with families.

Does Wild Ginger Hotel serve breakfast?

Yep, visitors speak well of the free continental brekkie here! Available daily from 7:30 AM to 9:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Wild Ginger Hotel?

No, Wild Ginger Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Wild Ginger Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Wild Ginger Hotel?

No, only service animals are allowed.

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 797 reviews
Rating 8 - Good. 160 out of 797 reviews
Rating 6 - Okay. 88 out of 797 reviews
Rating 4 - Poor. 70 out of 797 reviews
Rating 2 - Terrible. 154 out of 797 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Alma Jean

Disliked: Staff & service, property conditions & facilities
We had a late check in, the room was ok, the beds clean and comfortable. The shower had no hot water so freezing shower, and there was no breakfast. We left after 8 am and never saw anyone, not one employee, only one other guest also complained about the cold shower and was waiting for breakfast when we left.
Stayed 1 night in Oct 2025

2/10 Terrible

byanka

Disliked: Property conditions & facilities
The property is a construction site.
Men are repairing the roof because half of it is gone.
Stayed 1 night in Oct 2025

6/10 Okay

Renee

Travelled with family
Old hotel but upgraded room was very nice!
Stayed 1 night in May 2025

2/10 Terrible

Phillip

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend you look elsewhere. Unfortunately, I didn't read the reviews prior to booking this place. Read the reviews and find a accommodation that is far superior to this. For my military people Kileaua Military Camp is about the same cost and must more peaceful. I would recommend the the military camp and the cost is very similar! God speed in finding safe and reliable travel for this place needs to be condemned. The staff have no integrity. The photos are inaccurate.
Stayed 6 nights in Oct 2025

2/10 Terrible

Kristine

Disliked: Cleanliness, amenities, property conditions & facilities
windows does not close so insects comes and go, you can hear the planes, the cars. insects and frogs are okay but u can here people walking upstairs and people talking. Wall is paper thin. Shower water, no hot water and barely flows so u have to shower longer in cold water. just a beat up place . had to leave early because it looked unsafe. We tried calling the nymber but no answr. u can leave a msg but no one will call back. This place is straight up from a crime scene movie . I dont even understand why EXPEDIA has this on their list of places to stay. i was not expecting much but this is unimaginable.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations. Staff was extremely helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The walls are pretty thin so I'm glad there was no television.
Stayed 1 night in Oct 2025

4/10 Poor

Dotsie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking area is broken, room is very dirty, old flooring is unsafe. Shower is dirty, no hot water. Extremely loud road sounds, brled an pillows are terrible. This was called a premium room!
Stayed 1 night in Oct 2025

10/10 Excellent

Kaimiokaleomano

Stayed 1 night in Oct 2025

2/10 Terrible

Deborah

Stayed 1 night in Jul 2025

6/10 Okay

Dan

Liked: Cleanliness, room comfort
It seemed safe the bed was not great no AC older place breafast was poor Would not stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Logan

Stayed 1 night in Sep 2025

8/10 Good

Fetuoleaniva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

8/10 Good

Fetuoleaniva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Raquel

Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fine the place should be condemned. No hot water no a/c old mattresses rotted wood no TV building code violations, two numerous to mention not worth the money do not stay there
Stayed 2 nights in Sep 2025

8/10 Good

Yulian

Stayed 3 nights in Sep 2025

2/10 Terrible

matthew

Travelled with family
Disliked: Room comfort

False advertising

Never checked in. Unsafe and dirty with dog coming into our room
Stayed 3 nights in Sep 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2025

4/10 Poor

Jiyang

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are enough parking spot for the hotel which is one of the good things, but the area around the hotel doesn’t look safe at all. The room conditions are not the same as shown in photos. In addition, there are windows but no curtains for them. If you really love nature, you can probably take this since the crickets were singing all night and they were really loud.
Stayed 1 night in Sep 2025

2/10 Terrible

NATALIIA, ISSAQUAH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel. I absolutely do not recommend that to anyone
Stayed 1 night in Sep 2025

2/10 Terrible

Shazara

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe and dirty everything broken and dirty
Stayed 1 night in Sep 2025

6/10 Okay

Danae

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The beds are so bad. They feel like they are as old as the building. You can literally feel each spring poking out. Worst mattress I have ever tried to sleep on. There was no hot water in the shower even let it run hot only for 30 minutes then decided not to waste any more water and had an ice cold shower at 11 pm.
Stayed 1 night in Sep 2025