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Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market

Choose dates to view prices

Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Hiking
Garden
Lobby
Standard Room | Bathroom
Reviews
7.8

Good

Popular amenities

  • Breakfast included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Your area essentials

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Popular LocationHilo Farmers Market12 min walk
  • Popular LocationRainbow Falls4 min drive
  • Popular LocationPort of Hilo8 min drive
  • AirportHilo, HI (ITO-Hilo Intl.)10 min drive

Room options

View all photos for Room, Ocean View

Room, Ocean View

Room, Ocean View

Highlights

Patio
Fridge
Ceiling fan
Private bathroom
Daily housekeeping
  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Fridge
Ceiling fan
Private bathroom
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

Highlights

Fridge
Ceiling fan
Private bathroom
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Fireplace
Air conditioning
Fridge
Down duvet
Ceiling fan
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio
CASTLE Hilo Hawaiian Hotel
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1025)
The price is AU$516
for 1 night
includes taxes & fees
26 May - 27 May
CASTLE Hilo Hawaiian Hotel

About the area

Hilo

Wild Ginger Hotel puts you in the centre of Hilo, 1 km (0.6 mi) from Hilo Farmers Market and 7 km (4.3 mi) from Kaumana Caves County Park. Highlights at this hotel include free continental breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a garden and a picnic area. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning free breakfast is served. .With a stay at this Hilo hotel, you'll be 23.9 km (14.9 mi) from Akaka Falls and 46.2 km (28.7 mi) from Hawaii Volcanoes National Park.

What's nearby

  • Hilo Farmers Market - 12 min walk
  • Rainbow Falls - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Coconut Island Park - 5 min drive
  • Port of Hilo - 8 min drive

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • McDonald's - 11 min walk
  • Pineapples Island Fresh Cuisine - 11 min walk
  • Cafe Pesto - 11 min walk
  • Kozmic Cones - 9 min walk
  • Puka Puka Kitchen - 10 min walk

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with a ceiling fan. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Daily housekeeping

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Wild Ginger Hotel?

Wild Ginger Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wild Ginger Hotel?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Wild Ginger Hotel on 14 May 2024 start from AU$200.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wild Ginger Hotel?

Yep, Wild Ginger Hotel has a free self car park.

Are there any beaches close to Wild Ginger Hotel?

The closest beach to Wild Ginger Hotel is Onekahakaha Beach Park (5.4 km).

Does Wild Ginger Hotel serve breakfast?

Yep, visitors speak well of the free continental brekkie here! Available daily from 7:30 AM to 9:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Wild Ginger Hotel?

No, Wild Ginger Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Wild Ginger Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Wild Ginger Hotel?

No, only service animals are allowed.

Wild Ginger Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 500 reviews" "
Rating 8 - Good. 114 out of 500 reviews" "
Rating 6 - Okay. 47 out of 500 reviews" "
Rating 4 - Poor. 34 out of 500 reviews" "
Rating 2 - Terrible. 67 out of 500 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Todd

Stayed 2 nights in Feb 2024

4/10 Poor

Stephen, San Diego

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the staff and the plants around the property. My husband had no hot water. There was a mold in the shower and a moldy shower curtain. The edges of the rugs in the room were curled, which caused me to trip in the middle of the night. They are a liability and should be removed.
Stayed 1 night in Feb 2024

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was unmaintained, worn out, uncleaned, and unsanitized at all. There were dead bugs all over the room, no hot water, window frames were twisted, and plugged with plastic bags, and moldy bathroom. I do not recommend this property.
Stayed 2 nights in Feb 2024

2/10 Terrible

VICKY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew I was in trouble when I pulled up and saw a building that had seen better days. Old palm leaves hung from the roof, a non-working military vehicle was parked on the side of the parking lot, and the parking lot itself was covered with large potholes. When I checked in, I saw ear plugs and asked if it was because of road noise (it backs into Highway 19). The clerk said no, it's because birds are noisy in the morning and frogs at night. My room was on the end, backing into the highway. With no AC, you have to leave the windows open. There was no TV and no internet in the room. The hotel looked like it was built in the 1960s and had not seen any maintenance. In Hilo, the rain and humidity play havoc. You have to stay on top of things or they go downhill quickly. Pipes in the bathroom were full of rust, and the baseboards had noticeable termite damage. I've stayed in some dives, but this one is about the diviest. Just because you have a few carved tikis in the foyer doesn't make ti quaint. The bedding did look clean, I'll give them that. I left and drove back to Kona - I was not going to endure road noise all night long!

2/10 Terrible

VICKY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This backs into Highway 19. With no air conditioning, you're stuck keeping the windows open. They have free earplugs, which should have been a hint. The clerk said they were for the birds in the morning and frogs at night. No, they're for the road noise. The property is NOT maintained. There's lotgs of rust and visible termite damage as well as potholes and an overflowing dumpster in the parking lot. There are no TVs and no Internet in the rooms. I've stayed at some dives before, but this one takes the cake. Just because they put a few carved tikis in the so-called lobby does not make it quaint. I stayed all of 5 minutes before dropping my key by the desk and leaving. I ate the cost of the room for one night. It wasn't worth fighting to sleep with the noise. To top it off, they put me on the end unit, which was the closest to the highway.
Stayed 1 night in Jan 2024

8/10 Good

Xuedong

Liked: Staff & service
You get what you paid for the price. The issue for us is no hot water.
Stayed 1 night in Dec 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

8/10 Good

Margaret

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is self-described as "an old, Hawaiian-style Hotel". The problem with it is the cleanliness. Edges of floors, corners, baseboards all had many dead bugs and too much dirt. Outlets and switches have no covers. The screens and bent and leave gaps. With a little TLC and elbow grease, this hotel could be a charming place. Without higher standards of cleaning, I could not recommend it to anyone.
Stayed 1 night in Jan 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Amenities
The friendly service provided by the sweet ladies at the front office belied the condition of this hotel. Water never really got hot and had little flow. Rooms and bath had nowhere to place our things. The loud coqui frogs will likely overrun this place soon and it will be even harder to get get to sleep. We paid for three nights, but left after the first night.
Stayed 3 nights in Jan 2024

2/10 Terrible

Brittany

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities
i understand this is a old property and i expected and was excited for the old character, but what we got was just terrible there was bed bugs like hundreds of them all through my bed there was blood stains and hair all over the sheets the area itself seems very unsafe and very dirty . the breakfast was a complete joke and day old food that should be refrigerated sitting out in the heat i would not advice anyone to stay here at all so your self a favor and avoid this place