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Dolphin Bay Hotel

2.5 star property
Hotel in Hilo with free parking

Photo gallery for Dolphin Bay Hotel

Garden
Exterior
Family Apartment, 1 Bedroom, Kitchen
Basic Studio, 1 Queen Bed, Kitchen | Private kitchen
Family Apartment, 1 Bedroom, Kitchen | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View map
333 Iliahi Street, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Pacific Tsunami Museum
    ‪7 min walk‬
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(35 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Hilo

Dolphin Bay Hotel places you steps from Hamakua Heritage Corridor and within a 10-minute stroll of Kalakaua Park. Highlights at this hotel include free self-parking, and in-room kitchens and dryers. .This smoke-free hotel offers free WiFi in public areas, concierge services and a garden. Added amenities include laundry facilities, barbecues and a picnic area. .Near this Hilo hotel, you'll find Port of Hilo.

What's nearby

  • Kalakaua Park - 7 min walk - 0.6 km
  • Pacific Tsunami Museum - 7 min walk - 0.6 km
  • Hilo Farmers Market - 10 min walk - 0.9 km
  • St. Joseph Catholic Church - 12 min walk - 1.0 km
  • Panaewa Rainforest Zoo - 2 min drive - 1.6 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪The Temple Bar - ‬6 min walk
  • ‪Cafe Pesto Hilo Bay - ‬12 min walk
  • ‪Hilo Town Tavern - ‬8 min walk

About this property

Dolphin Bay Hotel

Hotel in Hilo with free parking
Dolphin Bay Hotel offers its guests barbecue grills, tour/ticket assistance, and a garden. WiFi is free in public spaces. Dolphin Bay Hotel also features a picnic area, concierge services, and laundry facilities. Self parking is free.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Dolphin Bay Hotel offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 November 2025 to 13 October 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA 095-227-9040-01. This property accepts Visa, Mastercard, Discover and JCB International. Cash is not accepted. 

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Dolphin Bay Hotel?

Dolphin Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Dolphin Bay Hotel?

Yep, Dolphin Bay Hotel has a free self car park.

Are there any beaches close to Dolphin Bay Hotel?

The closest beach to Dolphin Bay Hotel is Onekahakaha Beach Park (5.5 km).

Is Dolphin Bay Hotel family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Dolphin Bay Hotel is a hit with families.

Is there a free airport shuttle available at Dolphin Bay Hotel?

No, Dolphin Bay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Dolphin Bay Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dolphin Bay Hotel?

No, pets are not allowed.

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 444 out of 673 reviews
Rating 8 - Good. 176 out of 673 reviews
Rating 6 - Okay. 28 out of 673 reviews
Rating 4 - Poor. 12 out of 673 reviews
Rating 2 - Terrible. 13 out of 673 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean hotel with daily breakfast with banana bread and delicious papaya. Friendly staff and the best part is you get the feeling of staying in a tropical paradise since the hotel is surrounded by lush forest even though it is in a small neighborhood.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, loved the outdoor garden.
Stayed 1 night in Oct 2025

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very convenient nice place to stay. Little kitchenette was great, very clean. If you were traveling with a family would be great lots of beds and storage areas. Beautiful garden area.
Stayed 3 nights in Oct 2025

10/10 Excellent

James, Wahiawa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Didn’t stay long enough to need most of the kitchen appliances. But i
Stayed 2 nights in Oct 2025

10/10 Excellent

Pacita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super old Hawaiian environment.

Did not use laundry service. Parking convenient and safe. Staff outstanding.
Stayed 2 nights in Oct 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Fabián

Liked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Colette Hatsumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property and it shows its age. However, the bathrooms have been updated and the rooms are very very clean. It is quiet and we enjoyed the beautiful gardens. They provide coffee, papaya and banana bread for breakfast. It is a very short drive to the center of town. We enjoyed it very much.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eloise

Stayed 2 nights in Aug 2025

10/10 Excellent

Timur

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-maintained and well-managed small hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Meg

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and professional, and knowledgeable about the area as well. The back garden was a great place to retreat at the end of a busy day, and the cat, Boots, was absolutely adorable!
Stayed 4 nights in Jul 2025

2/10 Terrible

Jay Dee

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Curtis

Liked: Amenities
This is a great place. Every staff member was friendly and helpful. The place was clean and cleaned daily. My only regret is that I didn’t stay longer. I switched sides of the Big Island and probably didn’t need to. Would definitely recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dominic, hilo

Stayed 3 nights in Jul 2025

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but clean.

Cute place, but very dated, and very clean. Banana bread, papaya and coffee were great for breakfast. Noisy at night with the frogs, (white noise for sure).
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Gail, Naples

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely property tucked away. You hear lots of birds, day and night.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

GERVACIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very ‘old school’ facility that’s been around 50+ years… but, is simple, clean and very nice staff!!! Close by to downtown Hilo and is in a residential area. The fresh coffee, papaya & banana bread in the morning was very ono!!! We’ll definitely stay here again with our ohana on our next weekend trip to Hilo.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Cancelled only small refund despite protection purchased
Stayed 1 night in Mar 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at the Dolphin bay hotel and enjoyed the quiet neighborhood, the proximity with the town center and the warm welcome upon arrival. The rooms are tidy and the small kitchen very useful.
Stayed 2 nights in Jun 2025

8/10 Good

Mary J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were lovely, with an exquisite garden. Staff were friendly and helpful. Location was close to the center of town and I would definitely recommend the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness
We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
Stayed 2 nights in May 2025