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Dolphin Bay Hotel

2.5 star property
Hotel in Hilo with free parking

Photo gallery for Dolphin Bay Hotel

Garden
Superior Studio, 1 Queen Bed, Kitchen
Superior Studio, 1 Queen Bed, Kitchen | Private kitchen
Exterior
Family Apartment, 1 Bedroom, Kitchen | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
333 Iliahi Street, Hilo, HI, 96720
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Place, Rainbow Falls
    ‪4 min drive‬
  • Place, Port of Hilo
    ‪5 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Kitchen
Fridge
Flat-screen TV
Clothes dryer
Ceiling fan
Separate bedroom
Shower/bath combination
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Kitchen
Fridge
Flat-screen TV
Clothes dryer
Separate bedroom
Ceiling fan
Shower/bath combination
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Kitchen
Fridge
Flat-screen TV
Clothes dryer
Ceiling fan
Separate bedroom
Shower/bath combination
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Hilo

Dolphin Bay Hotel places you steps from Hamakua Heritage Corridor and within a 10-minute stroll of Kalakaua Park. Highlights at this hotel include free self-parking, and in-room kitchens and dryers. .This smoke-free hotel offers free WiFi in public areas, concierge services and a garden. Added amenities include laundry facilities, barbecues and a picnic area. .Sights within a 15-minute walk of this Hilo hotel include Mokupapapa Discovery Center and East Hawaii Cultural Center.

What's nearby

  • Kalakaua Park - 7 min walk - 0.6 km
  • Hilo Farmers Market - 10 min walk - 0.9 km
  • University of Hawaii at Hilo - 4 min drive - 3.4 km
  • Rainbow Falls - 4 min drive - 3.1 km
  • Port of Hilo - 5 min drive - 5.3 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪The Temple Bar - ‬6 min walk
  • ‪Hilo Town Tavern - ‬8 min walk
  • ‪Nector Cafe - ‬11 min walk

About this property

Dolphin Bay Hotel

Hotel in Hilo with free parking
Dolphin Bay Hotel offers its guests barbecue grills, tour/ticket assistance, and a garden. WiFi is free in public spaces. Dolphin Bay Hotel also features a picnic area, concierge services, and laundry facilities. Self parking is free.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Dolphin Bay Hotel offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

This property is closed from 1 November 2025 to 13 October 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA 095-227-9040-01. This property accepts Visa, Mastercard, Discover and JCB International. Cash is not accepted. 

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Dolphin Bay Hotel?

Dolphin Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Dolphin Bay Hotel?

Yep, Dolphin Bay Hotel has a free self car park.

Are there any beaches close to Dolphin Bay Hotel?

The closest beach to Dolphin Bay Hotel is Onekahakaha Beach Park (5.5 km).

Is Dolphin Bay Hotel family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Dolphin Bay Hotel is a hit with families.

Is there a free airport shuttle available at Dolphin Bay Hotel?

No, Dolphin Bay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Dolphin Bay Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dolphin Bay Hotel?

No, pets are not allowed.

Reviews

Dolphin Bay Hotel Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 672 reviews
Rating 8 - Good. 176 out of 672 reviews
Rating 6 - Okay. 28 out of 672 reviews
Rating 4 - Poor. 12 out of 672 reviews
Rating 2 - Terrible. 13 out of 672 reviews

Reviews

10/10 Excellent

Timur

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-maintained and well-managed small hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Meg

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and professional, and knowledgeable about the area as well. The back garden was a great place to retreat at the end of a busy day, and the cat, Boots, was absolutely adorable!
Stayed 4 nights in Jul 2025

2/10 Terrible

Jay Dee

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Curtis

Liked: Amenities
This is a great place. Every staff member was friendly and helpful. The place was clean and cleaned daily. My only regret is that I didn’t stay longer. I switched sides of the Big Island and probably didn’t need to. Would definitely recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dominic, hilo

Stayed 3 nights in Jul 2025

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but clean.

Cute place, but very dated, and very clean. Banana bread, papaya and coffee were great for breakfast. Noisy at night with the frogs, (white noise for sure).
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Gail, Naples

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely property tucked away. You hear lots of birds, day and night.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

GERVACIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very ‘old school’ facility that’s been around 50+ years… but, is simple, clean and very nice staff!!! Close by to downtown Hilo and is in a residential area. The fresh coffee, papaya & banana bread in the morning was very ono!!! We’ll definitely stay here again with our ohana on our next weekend trip to Hilo.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Cancelled only small refund despite protection purchased
Stayed 1 night in Mar 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at the Dolphin bay hotel and enjoyed the quiet neighborhood, the proximity with the town center and the warm welcome upon arrival. The rooms are tidy and the small kitchen very useful.
Stayed 2 nights in Jun 2025

8/10 Good

Mary J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were lovely, with an exquisite garden. Staff were friendly and helpful. Location was close to the center of town and I would definitely recommend the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness
We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
Stayed 2 nights in May 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, retro hotel

Driving through the neighborhood to the hotel I was thinking we made a bad call, but once we walked in the room and I checked for cleanliness (the bud bug check, always), I think it's a nice, albeit retro, place. The office staff was very friendly and accomodating. There was fresh coffee early every morning, with delicious banana bread and tropical fruit. The shower was wonderful and the room felt very clean. I'd recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Nice clean room
Stayed 4 nights in May 2025

10/10 Excellent

Juli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little hotel was tucked away in an older, residential neighborhood. At first glance, we were wondering what we got ourselves into. The owner was so very friendly and had our rooms all open with ocean air flowing through. He made a list of his favorite restaurants for us and made us feel as though we were visiting a long lost cousin. The hotel is definitely dated but it was so clean and in great shape. We went to dinner at a Jackie Rays Ohana grill. It was delicious. It was Friday so they had a farmers market across the street with a unique band that played oldies music. I loved the music. When we returned to the hotel, it sounded like tons of birds in the trees and I thought we would never get to sleep. When my husband opened our door, there was a frog standing on our threshold and he hopped right into the house until my husband grabbed it and put it outside. Later the owner told me that the noise we heard was the frogs that had been been brought to the island many years ago. I soon got used to the sound and it was soothing. We slept well in the comfortable bed and nice pillows. Next morning they had fresh banana bread, coffee and fresh papaya for us. I would definitely stay again. I’m
Stayed 1 night in May 2025

10/10 Excellent

Yeole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I needed and as described; in Hilo town, off the beaten path, in a quiet neighborhood, cozy, with added personal touches. I loved everything about the hotel. It was also a Blessing that I was able to book it at the last minute. It had a wonderfully quaint, 60s’ nostalgia feel to it. From the ceiling fans, to the furnishings. Love everything about the hotel. From the freshly picked papayas, to the homemade banana bread, freshly brewed coffee, to the beautiful sound of birds chirping when I awoke everything morning. To the beautiful surrounding foliage and garden. Kelli and the hotel, I felt,was full of Love and Aloha. If the above is what you seek I highly recommend the hotel. Would love to stay there again. Mahalo Kelli and the Dolphin Bay family. I definitely felt as if I was at home with Ohana.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to Hilo, walkable. No AC which didn’t bother us because it wasn’t hot. Mattress was not good for my chronic back problem. Shower was great. Plenty of off street parking.
Stayed 1 night in Apr 2025

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Older hotel tucked away in a neighborhood, but we had a very comfortable stay. We hit Walmart for some groceries since the rooms have full kitchens, and we loved the banana bread and papaya in the lobby for breakfast. The office cat was a bonus too. They also have books and games to borrow. Convenient to downtown, UH-Hilo, and not far from the beaches.
Stayed 3 nights in Apr 2025

10/10 Excellent

Muru

Liked: Staff & service, property conditions & facilities
The staff AMAZING! Great location for Merrie Monarch and free parking on the street. Will return.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Okay stay

Staff was friendly. Room layout could have been better and kitchen was pretty small for hosting 5 or 6 people. Needs some upgrades. One complaint was bed linens. They did not smell clean as if they had not been changed from previous guests.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sunny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place itself was great. Incredibly relaxing! Breakfast in the porch was so nice! Stay went totally smooth. I wouldn't consider it walkable due to lack of sidewalks. But for those people who are looking to relax and sightsee, I actually think the location is better than in the heart of downtown. It's both close to everything and also "out of the way".
Stayed 3 nights in Mar 2025