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Hilo Reeds Bay Hotel

2.0 star property

Photo gallery for Hilo Reeds Bay Hotel

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Lobby
Standard Studio (1 King Bed) | Terrace/patio
Iron/ironing board, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View map
175 Banyan Drive, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪12 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪12 min walk‬
  • Place, Port of Hilo
    ‪2 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(15 reviews)
  • Bay view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

8.2 out of 10
Very good
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed)

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(56 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(31 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

8.2 out of 10
Very good
(19 reviews)
  • Bay view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room 2 Double bed

Iron/ironing board, bed sheets

Standard Room 2 Double bed

  • Sleeps 4

View all photos for Deluxe Studio (2 Double Beds)

Iron/ironing board, bed sheets

Deluxe Studio (2 Double Beds)

  • Sleeps 4

View all photos for Deluxe King Studio

Iron/ironing board, bed sheets

Deluxe King Studio

  • Sleeps 2

King Studio With Bay View

  • Sleeps 2

Standard King Studio

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

King Studio With Bay View

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

Standard King Studio

  • Sleeps 2

About the area

Hilo

At Hilo Reeds Bay Hotel you'll be within a 30-minute stroll of Coconut Island Park and Port of Hilo. Highlights at this beach hotel include an outdoor swimming pool and in-room kitchenettes. .This hotel has free WiFi in public areas, a terrace and express check-in. Additionally, you'll find laundry facilities, express check-out and luggage storage. .With a stay at this Keaukaha hotel, you'll be 3 km (1.9 mi) from Hilo Shopping Center and 3 km (1.9 mi) from Hilo Farmers Market.

What's nearby

  • Naniloa Country Club - 5 min walk - 0.5 km
  • Coconut Island Park - 12 min walk - 1.0 km
  • Liliuokalani Park and Gardens - 12 min walk - 1.1 km
  • Bayfront Park - 2 min drive - 1.6 km
  • Port of Hilo - 2 min drive - 2.3 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬9 min walk
  • ‪Verna's Drive In - ‬8 min walk
  • ‪Ocean Front Kitchen - ‬16 min walk
  • ‪Hilo Lunch Shop - ‬18 min walk
  • ‪Big Island Coffee Roasters - ‬8 min walk

About this property

Hilo Reeds Bay Hotel

As a guest of Hilo Reeds Bay Hotel, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Hilo Reeds Bay Hotel also features laundry facilities, express check-in, and express check-out.
  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is W20358722. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM
  • Alcohol isn't served or allowed at Hilo Reeds Bay Hotel.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Hilo Reeds Bay Hotel?

Hilo Reeds Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hilo Reeds Bay Hotel?

The closest beach to Hilo Reeds Bay Hotel is Onekahakaha Beach Park (2.8 km).

Does Hilo Reeds Bay Hotel have a pool?

Hilo Reeds Bay Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 7:00 PM.

Is there a free airport shuttle available at Hilo Reeds Bay Hotel?

No, Hilo Reeds Bay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Hilo Reeds Bay Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilo Reeds Bay Hotel?

No, pets are not allowed.

Is there a golf course on site at Hilo Reeds Bay Hotel?

There isn't one on site, but Naniloa Country Club is a short 4-minute walk away.

Hilo Reeds Bay Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 449 out of 1015 reviews
Rating 8 - Good. 327 out of 1015 reviews
Rating 6 - Okay. 149 out of 1015 reviews
Rating 4 - Poor. 48 out of 1015 reviews
Rating 2 - Terrible. 42 out of 1015 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria, Bellevue

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice location. Wonderfully responsive staff and friendly front desk. Our resquests and preferences were taken into consideration.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the lanai. Room was comfortable and had everything I needed
Pool view
View at night from lanai
Stayed 1 night in Oct 2025

8/10 Good

James, Dauphin

Business traveller
Liked: Cleanliness
Nice place. Nothing fancy. But has what is needed for a comfortable stay. Owner abd staff are pleasant and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Dharmesh

Stayed 1 night in Dec 2025

6/10 Okay

Tom

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff was very courteous. The building needs many improvements however.
Stayed 2 nights in Nov 2025

10/10 Excellent

Don

Stayed 2 nights in Nov 2025

8/10 Good

denmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Sharla-Ann, Papaikou

Stayed 2 nights in Nov 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

2/10 Terrible

Mingjun

Travelled with family
Liked: Staff & service
Disliked: Amenities
No air condition in the room. Everything looks difference with the picture on hotels.com
Stayed 1 night in Nov 2025

6/10 Okay

Cynthia

Liked: Cleanliness, amenities
Clean and more updated rooms, friendly staff. Bed and pillows were comfortable. But the planes will wake you up late at night and/or around 6 am. The wifi doesn't really work.
Stayed 1 night in Nov 2025

4/10 Poor

Isaac

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The flat-screen tv did not work. Was unable to access any available streaming services that the tv provided. Hotel did not properly charge the reservation on-time, but only on the day of check-in. Was not happily satisfied
Stayed 2 nights in Nov 2025

10/10 Excellent

sorah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Susie

Stayed 1 night in Nov 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean although in need of an upgrade. Bed was comfortable. Needed assistance to open the balcony sliding door, was very hard and stiff. Staff were very pleasant and helpful, service could not be faulted.
Stayed 1 night in Nov 2025

8/10 Good

JoLyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the end room with ocean view. Convenient hotel with helpful staff. Visit rainbow falls, boiling pots and lili’uokalani gardens all near the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dalby

Liked: Cleanliness, amenities, property conditions & facilities
Just everything about it. Everyone was super nice and courteous. Rooms were clean as well
Stayed 2 nights in Nov 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great view
Stayed 4 nights in Nov 2025

6/10 Okay

Sylvia, San Pedro

Disliked: Amenities
They do say there is no air conditioning and there are fans; however fans do not cool rooms; the pictures they post on website do NOT look like the place in person- AT ALL. The pool definitely does not look ANYTHING like the ad
Stayed 1 night in Nov 2025

10/10 Excellent

Gail

Liked: Cleanliness
Clean room, perfect for my needs, and a very nice lady who checked me in!
Stayed 1 night in Nov 2025

10/10 Excellent

Harold

Liked: Cleanliness, property conditions & facilities
It was cosy for sure
Stayed 1 night in Nov 2025

10/10 Excellent

Sharla-Ann, Papaikou

Stayed 1 night in Nov 2025

10/10 Excellent

nawal

Stayed 1 night in Nov 2025

8/10 Good

Christopher

Stayed 1 night in Nov 2025