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Hotel Description

A luxury stay in Hanmer Springs awaits you at Heritage Hanmer Springs. Within steps you'll find Mount Cookson and Hanmer Springs Thermal Reserve within a short 5-minute stroll. Highlights at this ski hotel include a restaurant, an outdoor swimming pool and free self parking.

Free WiFi, flat-screen TVs and coffee/tea makers are featured in all 64 rooms. Fridges and round-the-clock room service make in-room dining convenient. You'll find nice touches like bathrobes and free toiletries to enhance your stay. Free newspapers, hairdryers and irons/ironing boards are also available.

The restaurant, Isobels, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Business amenities include conference space, a meeting room and a business centre. Added amenities include free WiFi in public areas, an outdoor tennis court and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM.

Sights within a 15-minute walk of this Hanmer Springs hotel include Conical Hill Walkway and Conical Hill.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$120* Per night/room 23 Oct. - 24 Oct.

Villa, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, Garden Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Hanmer Springs ratings based on 416 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Hanmer Springs

Everyone (178) Couples (189) Family (44)
3 out of 5
Well it’s a very good location central to everything we stayed in a 3bed villa very old fashion only one bathroom for up to 6 people that was terrible and the upstairs room literally only had a bed and duchess it was so hot up there I had to sleep with the windows open which was noisy the curtain broke the room service was mediocre with cold food the staff were amazing though very friendly helpful and attentive helped me light the fire we stayed 2 days not sure if o would go back I definitely need 2 bathrooms

Posted by on 16 Oct. 2019

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5 out of 5
Comfortable and clean accommodation and beautifully presented garden and common areas

Posted by on 13 Oct. 2019

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4 out of 5
Liked the location of the hotel and the character. However, when my son emptied his bath, the water came back up the outlet in the bathroom floor! Wet his clothes and pyjamas. I called the desk and a staff member came to clean up and offered to wash and dry my son's clothes but still off-putting. Not the first time it had happened, apparently.

Posted by on 7 Oct. 2019

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5 out of 5
The Heritage is run by lovely people in a great location with everything you would ever need .... can't wait to come back here.

Posted by on 6 Oct. 2019

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4 out of 5
Multiple young staff behind the bar when we were having a drink in front of the fire - they were all engrossed in conversation (4-5 staff) and we needed to approach them to get refills.

Posted by on 2 Oct. 2019

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2 out of 5
Great location. Villas were dated, furniture looking very worse for wear, lots of things broken. They are in need of a complete overhaul. Will not stay their again until villas have been updated.

Posted by on 14 Sep. 2019

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5 out of 5
Peaceful, clean and easy to book. Thr parking was great. We had everything we needed in room. Althought the TV reception a little fuzzy but we werent fussed.

Posted by on 8 Sep. 2019

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4 out of 5
We had an amazing meal at the restaurant. The bed was super comfy.

Posted by on 8 Sep. 2019

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5 out of 5
The lake setting for the villas is lovely but great we still get the same service as if we were in the main hotel. The staff are always great too.

Posted by on 11 Aug. 2019

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4 out of 5

Posted by on 20 Jul. 2019

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Property Features

Heritage Hanmer Springs offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Heritage Hanmer Springs. Self parking is free. This 4.5-star Hanmer Springs hotel is smoke free.

  • 64 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Christchurch (CHC-Christchurch Intl.) (133.3 km / 82.8 mi)
  • Parking: Free self parking

Room Amenities

Heritage Hanmer Springs offers 64 forms of accommodation with free newspapers and coffee/tea makers. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Isobels – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10 and NZD 29 for adults, and NZD 10 and NZD 29 for children (approximately)
  • Late check-out fee: NZD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanmer Springs Heritage
  • Heritage Hanmer Springs
  • Heritage Hotel Hanmer Springs
  • Heritage Hanmer Springs Hotel Hanmer Springs
  • Heritage Hanmer Springs Hotel
  • Heritage Hanmer Springs Hotel
  • Heritage Hanmer Springs Hanmer Springs
  • Heritage Hanmer Springs Hotel Hanmer Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.com/Hanmer-Springs-Hotels-Heritage-Hanmer-Springs.h912628-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.