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4.3 out of 5

"Great position and beautiful grounds Lovely big rooms with king bed " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

A luxury stay in Hanmer Springs awaits you at Heritage Hanmer Springs. Within just a 10-minute stroll, you'll find Hanmer Springs Thermal Reserve and Conical Hill Walkway. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 64 rooms feature free WiFi, flat-screen TVs, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include bathrobes and free toiletries. Additionally, free newspapers, hair dryers, and irons/ironing boards are available.

The restaurant, Isobels, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Business travelers can take advantage of conference space, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas, an outdoor tennis court, and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM.

Sights within a 10-minute drive of this 4.5-star Hanmer Springs hotel include Conical Hill and Waiau Ferry Bridge.

Villa, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, Garden Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Hanmer Springs ratings based on 443 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Hanmer Springs

Everyone (193) Couples (195) Family (48)
4 out of 5
Great position and beautiful grounds Lovely big rooms with king bed

Posted by on 15 Mar. 2020

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5 out of 5

Posted by on 3 Mar. 2020

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5 out of 5
Friendly helpful staff, lovely room. We loved the shared patio outside our room with the view of the beautifully kept lawns and gardens.

Posted by on 2 Mar. 2020

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5 out of 5
We love to stay at the heritage when we visit hanmer, it’s always so clean and comfortable 😊

Posted by on 1 Mar. 2020

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4 out of 5
Good space for four friends. Garage was useful. Floor boards were quite squeaky. Nice location on the little lake.

Posted by , from Hobart on 28 Feb. 2020

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4 out of 5
Great location, central to everything. Staff were very professional and helpful. Rather warm room with no air conditioner so had to keep fan running all night. Only minor considering all the good things about the Heritage.

Posted by on 25 Feb. 2020

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5 out of 5
It’s handy to the shop.good to stay with the family.

Posted by on 15 Feb. 2020

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5 out of 5
Lovely grounds and amenities like pool and tennis court. Spacious and modern rooms.

Posted by on 13 Feb. 2020

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5 out of 5
The staff were superb and the courtyard setting was magnificent in that there was plenty of shade but was warm and sheltered from any wind with a relaxing view of the garden and magnificent trees!

Posted by on 10 Feb. 2020

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4 out of 5
We liked the cooking facilities, but the beds were a bit too high for the kids, and didn't fit the room. Ie you couldn't open the door without hitting the beds and moving them to get it past. Also the mezzanine I wouldn't call a bedroom as it cannot really be used with people downstairs, and it had steep stairs that our 2 year old struggled with. Great place for older kids, but definitely not for little ones. It suited our needs though, and was reasonably priced for the how many beds.

Posted by on 7 Feb. 2020

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Property Features

Heritage Hanmer Springs offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Heritage Hanmer Springs. Self parking is free. This 4.5-star Hanmer Springs hotel is smoke free.

  • 64 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Christchurch Intl. Airport (CHC) (133.3 km / 82.8 mi)
  • Parking: Free self parking

Room Amenities

Heritage Hanmer Springs offers 64 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Isobels - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10 and NZD 29 for adults, NZD 10 and NZD 29 for children (approximately)
  • Late check-out fee: NZD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanmer Springs Heritage
  • Heritage Hanmer Springs
  • Heritage Hotel Hanmer Springs
  • Heritage Hanmer Springs Hotel Hanmer Springs
  • Heritage Hanmer Springs Hotel
  • Heritage Hanmer Springs Hotel
  • Heritage Hanmer Springs Hanmer Springs
  • Heritage Hanmer Springs Hotel Hanmer Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.