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The Azure Qiantang, a Luxury Collection Hotel, Hangzhou

5.0 star property
Waterfront hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for The Azure Qiantang, a Luxury Collection Hotel, Hangzhou

Panoramic Suite, 1 Bedroom
2 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool
Sports facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$204
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
39 East Wangjiang Road, Shangcheng District, Hangzhou, Zhejiang, 310008
  • Place, Quiantang River Bridge
    ‪3 min drive‬
  • Place, Qinghefang Old Street
    ‪3 min drive‬
  • Place, Hangzhou Grand Theatre
    ‪4 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, River View

Premier Room, 1 King Bed, River View

Premier Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, River View

Premier Room, 2 Queen Beds, River View

Premier Room, 2 Queen Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 70 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Panoramic Room, 1 King Bed

Down duvets, in-room safe, individually decorated

Panoramic Room, 1 King Bed

  • City view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 Bedroom

Panoramic Suite, 1 Bedroom | Living room

Panoramic Suite, 1 Bedroom

  • 128 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, River View

Presidential Suite, 2 Bedrooms, River View

Presidential Suite, 2 Bedrooms, River View

  • River view
  • 240 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, River View

Down duvets, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, River View

  • River view
  • 322 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • City view
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, River View

Junior Suite, 1 Bedroom, River View

Junior Suite, 1 Bedroom, River View

  • River view
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Hangzhou

A luxury stay in Hangzhou awaits you at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou. You'll be 4.7 km (2.9 mi) from West Lake and 3.3 km (2 mi) from Museum of Traditional Chinese Medicine. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, Panorama Signature, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym and sauna. 10742 square feet (998 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .With a stay at this 5-property class Qianjiang New Town hotel, you'll be 3.4 km (2.1 mi) from Hu Xueyan Former Residence and 3.4 km (2.1 mi) from Qinghefang Old Street.

What's nearby

  • Quiantang River Bridge - 3 min drive - 3.6 km
  • Qinghefang Old Street - 3 min drive - 3.8 km
  • Hangzhou Grand Theatre - 4 min drive - 4.6 km
  • MIXC Mall - 4 min drive - 4.9 km
  • West Lake - 5 min drive - 5.1 km

Getting around

  • Hangzhou Railway Station (HZD) - 5 min drive
  • Jinjiang Station - 14 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive

Restaurants

  • ‪湘大狮 - ‬17 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Panaroma Restaurant & Bar - ‬3 min walk
  • ‪ZiLiSS TO GO咖啡服饰鲜花 - ‬10 min walk
  • ‪夏日花园咖啡xiao chu - ‬5 min drive

About this property

The Azure Qiantang, a Luxury Collection Hotel, Hangzhou

Waterfront hotel with 2 restaurants and 24-hour fitness centre
The Azure Qiantang, a Luxury Collection Hotel, Hangzhou offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10742 square feet (998 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury The Azure Qiantang, a Luxury Collection Hotel, Hangzhou.

This 5-star Hangzhou hotel is smoke free.

  • 205 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Conference rooms
  • 10742 sq ft of conference space
  • 998 sq. m of conference space
  • Built in 2014
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Azure Qiantang, a Luxury Collection Hotel, Hangzhou offers 205 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and free newspapers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 210 for adults and CNY 105 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lan Ting
  • Lobby Lounge
  • Panorama Signature

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,742 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of a complete health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 210 for adults and from CNY 105 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Azure Qiantang Luxury Collection Hotel Hangzhou
Azure Qiantang Luxury Collection Hotel
Azure Qiantang Luxury Collection Hangzhou
Azure Qiantang Luxury Collection Hotel Hangzhou
Azure Qiantang Luxury Collection Hotel
Azure Qiantang Luxury Collection Hangzhou
Azure Qiantang Luxury Collection
The Azure Qiantang, a Luxury Collection Hotel, Hangzhou Hotel
The Azure Qiantang, a Luxury Collection Hotel, Hangzhou Hangzhou
Hotel The Azure Qiantang, a Luxury Collection Hotel, Hangzhou
The Azure Qiantang, a Luxury Collection Hotel, Hangzhou Hangzhou
The Azure Qiantang a Luxury Collection Hotel Hangzhou
Azure Qiantang Collection

Frequently asked questions

What is the cancellation policy at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou?

The Azure Qiantang, a Luxury Collection Hotel, Hangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou on 22 Feb 2026 start from AU$204.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou?

Onsite parking is limited.

Does The Azure Qiantang, a Luxury Collection Hotel, Hangzhou have a pool?

The Azure Qiantang, a Luxury Collection Hotel, Hangzhou has an indoor pool.

What luxury perks are available at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou?

The Azure Qiantang, a Luxury Collection Hotel, Hangzhou features an indoor pool, a steam room and 2 restaurants.

What makes The Azure Qiantang, a Luxury Collection Hotel, Hangzhou a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou.

Is The Azure Qiantang, a Luxury Collection Hotel, Hangzhou family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that The Azure Qiantang, a Luxury Collection Hotel, Hangzhou is a hit with families.

Does The Azure Qiantang, a Luxury Collection Hotel, Hangzhou serve breakfast?

You bet, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou?

No, The Azure Qiantang, a Luxury Collection Hotel, Hangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Azure Qiantang, a Luxury Collection Hotel, Hangzhou?

No, pets and service animals are not allowed.

The Azure Qiantang, a Luxury Collection Hotel, Hangzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 71 reviews
Rating 8 - Good. 11 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Wee Liat

Travelled with family
Disliked: Property conditions & facilities
The aircon in the room is way too hot. It cannot be adjusted as it is centrally controlled.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel, thank you to Peter
Stayed 1 night in Aug 2025

10/10 Excellent

Drew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extemely helpful and pleasant service. Nice restarant serving western and asian food. Good value
Stayed 4 nights in Feb 2025

10/10 Excellent

Lee, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, well managed. Staffs are professional, courteous. Rooms are clean, spacious, quiet with absolutely beautiful view of the river. Will stay here again in the future visit of Hangzhou.
Stayed 8 nights in May 2024

10/10 Excellent

li

Stayed 2 nights in Jun 2024

10/10 Excellent

Chengfu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was big and very clean. The staff were friendly and helpful. Breakfast had a lot of variety to choose from, but the buffet dinner was a little disappointing; the food was not so fresh.
Stayed 3 nights in May 2024

10/10 Excellent

Wing Fai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Lan, Shanghai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Huge huge huge room. Very good buffet dinner and breakfast with nice view on the 22nd floor. Recommend for business trips or just a family weekend getaway. Would stay here again if come back to Hangzhou.
Stayed 1 night in Oct 2019

10/10 Excellent

Josey, Kuwait

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good ,only had some trouble with AC.the Ambience of rooms are good.The junior suite though is not very different from deluxe room in size
Stayed 5 nights in Oct 2019

8/10 Good

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the finest hotel I have ever stayed at.. service quality views!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Lovely n
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property perfectly complemented by flawless service!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have for a better property. I always stay in 5 star but this one stood out as one of the best.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and very helpful with recommendations. The only improvement would be the quality of the breakfast.
Stayed 3 nights in Jul 2019

10/10 Excellent

Mai Khanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply wonderful and cannot speak more highly of the place. Excellent service and beautiful rooms. Lunch buffet if staying at the hotel is very good value and wonderful standard.
Stayed 2 nights in Dec 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The buffet was delicious. High quality and rich choose.
Stayed 3 nights in Dec 2018

10/10 Excellent

Pam, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Jun, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for sight seeing stay at HangZhou

Really concerned about smoking at the hotel. It turned out to be no issue. Deluxe room with two queen beds are spacious and clean. Hotel staff are friendly and helped to get taxi for us. Overall very positive experience.
Stayed 2 nights in Jun 2018

10/10 Excellent

CSL, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay at Azzure hotel

We stayed for 4 days and the stay was fantastic. The room was very spacious. In fact the vacant space in the room was the size of the room at the hotel we stayed at Shanghai. Value for money. My Son started getting fever in the night and the hotel organised to send a staff to procure some medicines from outside at around 1am. The hotel is at a very convenient location not very far from various place of interest. I would give the hotel 5 on 5 rating and would definitely stay in this group hotel where ever I travel. Keep up the hospitality always. :)
Stayed 4 nights in Dec 2017

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel.
Stayed 2 nights in Oct 2017

10/10 Excellent

Ben, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicest hotel I have ever stayed in

The hotel itself is extremely modern and the interior design is on point. Our room was spacious and had everything you could possibly want. Its not in the centre of town but it is a nice location by the river. The staff were amazingly helpful and friendly, the concierge even topped up the credit on my phone
Stayed 2 nights in Oct 2017

10/10 Excellent

JP, Shenzhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel and Hospitality

Aside from the free upgrade to the Pure Room, the staff were tremendously helpful. We thought we lost a pair of expensive sunglasses on a cab which the hotel staff had called for us. The hotel staff later went out of their way to track down the cab and find the sunglasses.
Stayed 2 nights in Oct 2017