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 Hangzhou •1 Room
 Hangzhou • 1 Room
Book online or call 1800 796 370 Phone Number

Sheraton Grand Hangzhou Wetland Park Resort

5-star property
1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang 1800 796 370
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Hotel Description

At Sheraton Grand Hangzhou Wetland Park Resort, you'll be connected to a rail/subway station and steps from Xixi Wetland Park. Highlights at this luxury resort include in-room free WiFi, balconies, and LCD TVs.

The buffet restaurant, Feast, is open for breakfast, lunch, and dinner. Enjoy the indoor swimming pool, free kids' club, 24-hour gym, and sauna. 15 meeting rooms, a conference center, and a business center are among the business amenities offered. Other amenities include 3 restaurants and free WiFi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of airport pick-up service.

Sights within a 10-minute drive of this 5-star Xihu resort include Lingyin Temple and West Lake.

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$161* Per night/room 6 May - 7 May

Glamping Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Glamping Room,1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Kids Fun Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Kids Fun Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Sheraton Grand Hangzhou Wetland Park Resort

Location 1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang 310030

Property Features

Sheraton Grand Hangzhou Wetland Park Resort offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site. Business amenities include a business center and 15 meeting rooms. Public spaces have free WiFi. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Sheraton Grand Hangzhou Wetland Park Resort. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Grand Hangzhou Wetland Park Resort was completed in July 2021. This 5-star Hangzhou resort is smoke free.

  • 380 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2011
  • Kid's club (free)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Dongyue Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Sheraton Grand Hangzhou Wetland Park Resort offers 380 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Hangzhou resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Feast - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Yue - Overlooking the garden, this diner specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Satine - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 16
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Grand Hangzhou Wetland Park Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 327.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Grand Hangzhou Wetland Park Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 18
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 196 for adults and CNY 196 for children
  • Airport shuttle fee: CNY 660 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: CNY 327.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hangzhou Wetland Park
  • Sheraton Hangzhou Wetland Park Resort
  • Sheraton Wetland Park
  • Sheraton Wetland Park Resort
  • Wetland Resort
  • Sheraton Grand Hangzhou Wetland Park Resort
  • Sheraton Grand Wetland Park Resort
  • Sheraton Grand Hangzhou Wetland Park
  • Sheraton Grand Wetland Park
  • Sheraton Hangzhou Wetland Park
  • Sheraton Grand Hangzhou Wetland Park Resort Hotel
  • Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
  • Sheraton Grand Hangzhou Wetland Park Resort Hotel Hangzhou

You should know

  • Pool access available from 6:30 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.