Sheraton Grand Hangzhou Wetland Park Resort

Photo gallery for Sheraton Grand Hangzhou Wetland Park Resort

View from property
Property video
View from room
Couples treatment room(s), massages
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$168
includes taxes & fees
22 June - 23 June

Explore the area

View map
1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang, 310030
  • Place, Xixi National Wetland Park
    ‪1 min walk‬
  • Place, National Wetland Museum of China
    ‪8 min walk‬
  • Place, Lingyin Temple
    ‪6 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪36 min drive‬

Room options

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Double Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Club Room, 1 King Bed

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Twin Room, 1 Double Bed, Balcony

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Suite, 1 King Bed

  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Suite, 1 King Bed

  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Suite, 1 King Bed with Sofa bed

  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room, 1 King Bed, Balcony

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Room, 2 Double Beds, Balcony

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Glamping Room,1 King Bed, Balcony

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Glamping Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Hangzhou

At Sheraton Grand Hangzhou Wetland Park Resort, you'll be connected to a railway/underground station and steps from Xixi National Wetland Park. Highlights at this luxury hotel include in-room free WiFi, balconies and LCD TVs. .The buffet restaurant, Feast, is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym, kids' club and sauna. 10 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a children's swimming pool and massage/treatment rooms. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Xihu hotel include Lingyin Temple and West Lake.

What's nearby

  • Xixi National Wetland Park - 1 min walk - 0.0 km
  • National Wetland Museum of China - 8 min walk - 0.7 km
  • Zhejiang University Yuquan Campus - 5 min drive - 4.7 km
  • Lingyin Temple - 6 min drive - 6.2 km
  • West Lake - 7 min drive - 7.2 km

Getting around

  • Dongyue Station - 11 min walk
  • West Railway Station - 25 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 50 min drive

Restaurants

  • ‪Sheraton Club Lounge - ‬3 min walk
  • ‪NO.18 BREW PUB - ‬2 min drive
  • ‪chic1699 - ‬2 min drive
  • ‪Waterlight Court - ‬5 min walk
  • ‪酒仙 | Jiu Xian - ‬5 min walk

About this property

Sheraton Grand Hangzhou Wetland Park Resort

Sheraton Grand Hangzhou Wetland Park Resort offers its guests a kids' pool, an indoor pool, a 24-hour health club, and a sauna. There are 3 restaurants on site. A business centre, 10 meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at the luxury Sheraton Grand Hangzhou Wetland Park Resort. Limited free parking is available on a first-come, first-served basis.

This 5-star Hangzhou hotel is smoke free.

  • 380 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2011
  • Kid's club (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Sheraton Grand Hangzhou Wetland Park Resort offers 380 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2023.

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 196 for adults and CNY 196 for children
  • 3 restaurants

Restaurants on site

  • Feast
  • Satine
  • Yue

Things to do

  • 24-hour health club
  • Bicycles
  • Boat and paddles
  • Children's club
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • In-room cot
  • Indoor pool
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In a national park
  • On the waterfront
  • Terrace

Spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (130 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Renovated guestrooms - July 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Grand Hangzhou Wetland Park Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 327.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 196 for adults and from CNY 196 for children
  • Rollaway bed fee: CNY 327.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Sheraton Hangzhou Wetland Park
Sheraton Hangzhou Wetland Park Resort
Sheraton Wetland Park
Sheraton Wetland Park Resort
Wetland Resort
Sheraton Grand Hangzhou Wetland Park Resort
Sheraton Grand Wetland Park Resort
Sheraton Grand Hangzhou Wetland Park
Sheraton Grand Wetland Park
Sheraton Hangzhou Wetland Park
Sheraton Grand Hangzhou Wetland Park Resort Hotel
Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
Sheraton Grand Hangzhou Wetland Park Resort Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Sheraton Grand Hangzhou Wetland Park Resort?

Sheraton Grand Hangzhou Wetland Park Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Hangzhou Wetland Park Resort?

As of 18 June 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Hangzhou Wetland Park Resort on 22 June 2026 start from AU$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Hangzhou Wetland Park Resort?

Yep, Sheraton Grand Hangzhou Wetland Park Resort has a free self car park. Onsite parking is limited.

Is there a spa on site at Sheraton Grand Hangzhou Wetland Park Resort?

There's no onsite spa, but this property does offer services like massages.

Does Sheraton Grand Hangzhou Wetland Park Resort have a pool?

Sheraton Grand Hangzhou Wetland Park Resort has an indoor pool and a kids' pool. The pool is open 6:30 AM to 11:00 PM.

What luxury perks are available at Sheraton Grand Hangzhou Wetland Park Resort?

Sheraton Grand Hangzhou Wetland Park Resort features a 24-hour health club, an indoor pool and a steam room. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Sheraton Grand Hangzhou Wetland Park Resort a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Hangzhou Wetland Park Resort.

Is Sheraton Grand Hangzhou Wetland Park Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Hangzhou Wetland Park Resort is a hit with families.

Are there hot tubs in the rooms at Sheraton Grand Hangzhou Wetland Park Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Grand Hangzhou Wetland Park Resort serve breakfast?

Yeah, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Grand Hangzhou Wetland Park Resort?

No, Sheraton Grand Hangzhou Wetland Park Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Hangzhou Wetland Park Resort?

Yep, you can grab a meal at Sheraton Grand Hangzhou Wetland Park Resort's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Grand Hangzhou Wetland Park Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Grand Hangzhou Wetland Park Resort?

No, pets and service animals are not allowed.

Sheraton Grand Hangzhou Wetland Park Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 163 reviews
Rating 8 - Good. 46 out of 163 reviews
Rating 6 - Okay. 13 out of 163 reviews
Rating 4 - Poor. 7 out of 163 reviews
Rating 2 - Terrible. 5 out of 163 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean accommodation with comfortable, well-maintained rooms and friendly staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

vipada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location for R&R as it is outside of the city
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Qikun

Liked: Cleanliness, amenities, property conditions & facilities
We went there for vacation. Hotel is right next to the wetland park and nice for a leisure stroll.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Sze wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V good service and breakfast
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Marc Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Hotel, super nice staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024
Verified

4/10 Poor

Wing Chi

Liked: Cleanliness
Disliked: Staff & service
Reception counter staff attitude is very bad and not well trained
Verified

2/10 Terrible

DONG

Disliked: Property conditions & facilities
The most I dislike about this hotel are the deposit policy, and also it’s very inconvenient for you to get back the room. It’s super long hallway. Usually other 5 stars hotel they will return your deposit money right way once I check out the room. But this hotel, it takes while. I have to called in and asked. It’s not make sense at all. Once the guest leave the hotel , they should not hold the deposit money.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

CHI LIN SINDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
濕地公園就在附近,餐廳選擇也很多!很好的住宿體驗。
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Zi yi

Disliked: Cleanliness, staff & service, amenities
員工服務態度不佳,餐廳超凌亂
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

CHIH-LI

Liked: Cleanliness, staff & service, amenities
員工都很禮貌、敬業並友善。
房間寬敞而且有陽台
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Bel hotel

Tres bel hôtel mais la moquette n'avait pas ete aspiré... attention il faut un bonnet de bain pour la piscine. Très bon petit-déjeuner
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kam Ngai

Liked: Cleanliness, staff & service, room comfort
環境漂亮,但是房間設備有點舊,整體很不錯
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

mi-jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호캉스

너무 좋아서 또 가고 싶어요 항저우 여행의 첫 목표가 이 호텔이었습니다. 너무 예쁘고 편안했습니다.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適でした。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

REMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel d'excellenr niveau, nous recommandons vivement
Stayed 1 night in Aug 2024
Verified

8/10 Good

Huiping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
園林設計,小陽台,安靜的環境,都令人感到舒適。
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適でした。
Stayed 1 night in Jul 2024
Verified

8/10 Good

Siu Ying

Liked: Cleanliness, staff & service, property conditions & facilities
環境清幽
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Wing Sum William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比高

服务态度很好,房间宽敞舒适。早餐食物种類可以多一点。
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
绿化好。安静。但酒店一直在施工,本来应该很安静的地方却变得非常吵闹。而且在院子里工作的人员大声说话也很吵,这是本次比较意外和遗憾的地方。外出有些不方便,特别是购物和做核酸较远。但去公园比较近,适合散步。另外酒店对残疾人设施还不够,比如轮椅数量不够,且比较旧,有的甚至坏了。希望能得到改善。
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Soohong

직원도 착하고 시설도 좋고 편안한 휴가였습니다
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Needs AC

I have never been more uncomfortable in a hotel room in my life. The air conditioning was not yet turned on despite the blazing temperatures. My room ended up being 33 Celsius at one point. The staff tried to help by bringing a fan but it did not do much.
Stayed 1 night in Mar 2021
Verified

8/10 Good

RUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周围环境很不错,早上起来用过早餐在湿地周围散个步
Stayed 1 night in Mar 2021