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Crowne Plaza Hangzhou Qiantang by IHG

4.0 star property
Art Deco hotel with 3 restaurants and 24-hour fitness centre

Photo gallery for Crowne Plaza Hangzhou Qiantang by IHG

Buffet
Premium Room
Exterior
Presidential Suite, 1 King Bed
Concierge desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Laundry
The current price is AU$120
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
No. 381 Shangsha Road, Qiantang District, Hangzhou, Zhejiang, 310018
  • Place, Hangzhou China Silk Town
    ‪17 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪17 min drive‬
  • Place, West Lake
    ‪19 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Club lounge access

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Separate bedroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Separate bedroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate sitting area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, down duvets, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Down comforter
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Down comforter
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Down comforter
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Standard High Floor

1 bedroom, down duvets, minibar, in-room safe

2 Twin Beds Standard High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Down comforter
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard

1 bedroom, down duvets, minibar, in-room safe

2 Twin Beds Standard

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Down comforter
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Jinsha Lake City View)

Suite, 1 Bedroom (Jinsha Lake City View)

Suite, 1 Bedroom (Jinsha Lake City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Down comforter
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Down comforter
  • Sleeps 2
  • 2 Twin Beds

About the area

Hangzhou

Crowne Plaza Hangzhou Qiantang by IHG puts you in the centre of Hangzhou, 16.8 km (10.4 mi) from MIXC Mall and 17.4 km (10.8 mi) from Hangzhou Grand Theatre. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Char is the hotel's own bar. Enjoy the indoor swimming pool and 24-hour gym. 8073 square feet (750 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include 3 restaurants and free Wi-Fi in public areas. Buffet breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 6 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4-property class Jianggan hotel include Hangzhou Tower Shopping Mall and Hangzhou China Silk Town.

What's nearby

  • MIXC Mall - 15 min drive - 17.2 km
  • Hangzhou China Silk Town - 17 min drive - 19.6 km
  • Hangzhou Tower Shopping Mall - 17 min drive - 19.9 km
  • West Lake - 19 min drive - 22.0 km
  • Zhejiang University Yuquan Campus - 21 min drive - 24.1 km

Getting around

  • Gaosha Road Station - 8 min walk
  • Hangzhou Yuhang Station - 13 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 29 min drive

Restaurants

  • ‪Lobby Lounge - ‬1 min walk
  • ‪Crowne Plaza - ‬9 min walk
  • ‪雨石鱼 (金沙龙湖天街店) - ‬12 min walk
  • ‪作啫·啫啫煲(金沙天街店) - ‬5 min walk
  • ‪星巴克 - ‬8 min walk

About this property

Crowne Plaza Hangzhou Qiantang by IHG

Art Deco hotel with 3 restaurants and 24-hour fitness centre
Crowne Plaza Hangzhou Qiantang by IHG offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 8073 square feet (750 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Hangzhou Qiantang by IHG. Self parking is free.

This Art Deco Hangzhou hotel is smoke free.

  • 328 guestrooms or units
  • 23 levels
  • 3 dining venues
  • 8073 sq ft of conference space
  • 750 sq. m of conference space
  • Built in 2018
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Hangzhou Qiantang by IHG offers 328 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 10:30 AM on weekends; CNY 148 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Char

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 8,073 square feet of conference space
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Hangzhou Qiantang by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 148 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hangzhou Heda Hotel
Crowne Plaza Heda Hotel
Crowne Plaza Heda
Crowne Plaza Hangzhou Heda
Crowne Plaza Hangzhou Qiantang
Crowne Plaza Hangzhou Heda an IHG Hotel
Crowne Plaza Hangzhou Qiantang by IHG Hotel
Crowne Plaza Hangzhou Qiantang by IHG Hangzhou
Crowne Plaza Hangzhou Qiantang by IHG Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hangzhou Qiantang by IHG?

Crowne Plaza Hangzhou Qiantang by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hangzhou Qiantang by IHG?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hangzhou Qiantang by IHG on 30 Nov 2025 start from AU$119.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hangzhou Qiantang by IHG?

Yep, Crowne Plaza Hangzhou Qiantang by IHG has a free self car park.

Does Crowne Plaza Hangzhou Qiantang by IHG have a pool?

Crowne Plaza Hangzhou Qiantang by IHG has an indoor pool. The pool is open 6:00 AM to 11 PM.

What makes Crowne Plaza Hangzhou Qiantang by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Hangzhou Qiantang by IHG.

Are there hot tubs in the rooms at Crowne Plaza Hangzhou Qiantang by IHG?

No, but there are Jetted bath in the guestrooms.

Does Crowne Plaza Hangzhou Qiantang by IHG serve breakfast?

Sure does, buffet breakfast is on offer on weekdays from 6 AM to 10 AM and weekends between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Hangzhou Qiantang by IHG?

No, Crowne Plaza Hangzhou Qiantang by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hangzhou Qiantang by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Hangzhou Qiantang by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hangzhou Qiantang by IHG?

No, pets and service animals are not allowed.