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Matsuzakaya Honten

3.5 star property
Comfortable Hakone ryokan in Ashinoyu with free parking

Choose dates to view prices

Photo gallery for Matsuzakaya Honten

Exterior detail
Luxury Room with Tatami Area and Open-Air Bath
Premium Room with Tatami Area and Open-Air Bath B
Luxury Room with Tatami Area and Open-Air Bath
Basic Twin Room, Non Smoking | Garden view
Reviews
10

Exceptional

Popular amenities

  • Breakfast available
  • HousekeepingHousekeepingHousekeeping
  • RestaurantRestaurantRestaurant
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
57 Ashinoyu, Hakone, Kanagawa, 250-0523
  • Popular LocationHakone Kowakien Yunessun4 min drive
  • Popular LocationLake Ashi5 min drive
  • Popular LocationHakone Shrine6 min drive
  • AirportTokyo (HND-Haneda)103 min drive

Room options

View all photos for Standard Room with Tatami Area A

Standard Room with Tatami Area A

Standard Room with Tatami Area A

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 59 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Private bathroom
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Minibar
  • 48.7 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath | Bathroom

Luxury Room with Tatami Area and Open-Air Bath

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Private bathroom
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Minibar
  • 75 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed, Bathtub

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, 1 Double Bed, Bathtub

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Spring-water bath
Hairdryer
Minibar
Free bottled water
  • 40 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Basic Twin Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Spring-water bath
Hairdryer
Minibar
Free bottled water
  • 55.3 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Quadruple Room, Private Bathroom

Premium Quadruple Room, Private Bathroom

Premium Quadruple Room, Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Private bathroom
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Minibar
  • 57 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premium Room with Tatami Area and Open-Air Bath B

Premium Room with Tatami Area and Open-Air Bath B | Living room

Premium Room with Tatami Area and Open-Air Bath B

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Private bathroom
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Minibar
  • 57.3 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Room with Tatami Area - Annex

Deluxe Room with Tatami Area - Annex

Deluxe Room with Tatami Area - Annex

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Private bathroom
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Minibar
  • 75 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Quadruple Room, Bathtub

Deluxe Quadruple Room, Bathtub

Deluxe Quadruple Room, Bathtub

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Spring-water bath
Hairdryer
Minibar
Free bottled water
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Standard Room with Tatami Area C

Standard Room with Tatami Area C

Standard Room with Tatami Area C

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Toilet with electronic bidet
Hairdryer
Minibar
Free bottled water
Coffee/tea maker
Daily housekeeping
  • 43.8 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Private bathroom
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Minibar
  • 67.2 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Public bath
Musashino Bekkan
Breakfast included
Spa
Parking included
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4.6 out of 5, Wonderful, (332)
The price is AU$571
for 1 night
includes taxes & fees
12 June - 13 June
Musashino Bekkan

About the area

Hakone

At Matsuzakaya Honten you'll be 3.9 km (2.4 mi) from Lake Ashi and 4.4 km (2.7 mi) from Hakone Kowakien Yunessun. Highlights at this ryokan include a restaurant and in-room free WiFi. .This smoke-free ryokan offers free WiFi in public areas, a 24-hour front desk and a games room. Plus you'll find multilingual staff, a gift shop and a fireplace in the lobby. Each morning local cuisine breakfast is available. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Ashinoyu ryokan include Hakone Open Air Museum and Hakone Shrine.

What's nearby

  • Hakone Kowakien Yunessun - 4 min drive
  • Hakone Open Air Museum - 5 min drive
  • Lake Ashi - 5 min drive
  • Hakone Shrine - 6 min drive
  • Ōwakudani - 11 min drive

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Tokyo (HND-Haneda) - 103 min drive

Restaurants

  • 湖畔荘 - 4 min drive
  • 甘酒茶屋 - 7 min drive
  • Cheese Terrace - 3 min drive
  • 腸詰屋芦ノ湖店 - 4 min drive
  • Neo Bistro いずの蔵 - 4 min drive

About this property

Matsuzakaya Honten

Comfortable Hakone ryokan in Ashinoyu with free parking
There's a restaurant on site. Public spaces have free WiFi. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at Matsuzakaya Honten. Self parking is free.

This 3.5-star Hakone ryokan is smoke free.

  • 22 guestrooms or units
  • 2 levels
  • 5 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Dining venue
Matsuzakaya Honten offers 22 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available for a fee
  • A restaurant

Things to do

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Turndown service

Outdoors

  • In a national park
  • In the mountains

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat floors)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Matsuzakaya Honten?

Matsuzakaya Honten offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsuzakaya Honten?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Matsuzakaya Honten on 11 June 2024 start from AU$1,036.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Matsuzakaya Honten?

Yep, Matsuzakaya Honten has a free self car park.

Are there any beaches close to Matsuzakaya Honten?

The closest beach to Matsuzakaya Honten is Atami Sun Beach (14 km).

Does Matsuzakaya Honten serve breakfast?

Yeah, local cuisine breakfast is on offer daily.

Is there a free airport shuttle available at Matsuzakaya Honten?

No, Matsuzakaya Honten does not offer an airport shuttle service.

Is there a bar or restaurant at Matsuzakaya Honten?

Yep, you can grab a meal at Matsuzakaya Honten's onsite restaurant.

What time are check-in & check-out at Matsuzakaya Honten?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Matsuzakaya Honten?

No, pets are not allowed.

Is there a golf course on site at Matsuzakaya Honten?

There isn't one on site, but Hakone Yunohana Golf Course is a short 18-minute walk away.

Matsuzakaya Honten Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 107 out of 114 reviews" "
Rating 8 - Good. 7 out of 114 reviews" "
Rating 6 - Okay. 0 out of 114 reviews" "
Rating 4 - Poor. 0 out of 114 reviews" "
Rating 2 - Terrible. 0 out of 114 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this place is so beautiful and authentic. We only spent one night there but what an experience! The food, service, onsen and the room all surpassed my expectations. The ryokan is simply perfect. We will be back for sure. Thank you!
Stayed 1 night in Dec 2023

10/10 Excellent

Hong Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Onsen ryokan with rich history. Excellent service and high quality japanese kaiseki cuisine. we requested to have cooked fish instead of sashimi, the hotel cooked the fish perfectly.
Stayed 1 night in Jan 2024

10/10 Excellent

Gengxian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Would Return Again!
The experience from the start to the end was phenomenal! The services was exceptional! The food was great! You can even book private onsen unlimited times for free! Check-in time: 3pm ( Starts with welcome drinks and you get to choose your own Yukata) Check-out time: 11am
Stayed 1 night in Jan 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Xi

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Dec 2023

10/10 Excellent

Jesse

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service and care taken to preparing our meals. The stay was wonderful and many of the amenities were provided to make an enjoyable stay. The staff were very attentive and incredibly helpful to ensure we had a wonderful stay. Though the place had many amenities, it is farther away from convenience stores and the town. Overall an amazing stay and I wish I had allotted another day to fully enjoy!
Stayed 1 night in Dec 2023

10/10 Excellent

Jesse

Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9.99 --> Here's why... The establishment is immaculate. Unexpected value at every turn with an impeccably hospitable staff. The onsen quality is superb and the kaiseki dinners are exquisite. Everything about the space is conducive to restfulness and relaxation. The ONE drawback was the massages. They were VERY poor. I expected a high quality massage at a place like this but they contract out MTs who lack skill. My fiancé and I received some of the worst massages we've ever had. Skip the massages and enjoy an otherwise FANTASTIC stay. Would stay again without even looking at other places.
Stayed 1 night in Dec 2023