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Matsuzakaya Honten

4.0 star property
Adults-only ryokan in Hakone with free parking

Photo gallery for Matsuzakaya Honten

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Bathroom
Premium Room with Tatami Area and Open-Air Bath B | Garden view
Garden
Exterior detail
Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Bathroom

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$937
1 Mar - 2 Mar

Explore the area

View map
57 Ashinoyu, Hakone, Kanagawa, 250-0523
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Yunohana Golf Course
    ‪15 min walk‬
  • Place, Buddhist Stoneworks at Motohakone
    ‪17 min walk‬

Room options

View all photos for Basic Twin Room, Bathtub

Minibar, in-room safe, desk, free WiFi

Basic Twin Room, Bathtub

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Hairdryer
Private bathroom
Electric kettle
Minibar
Free bottled water
  • Mountain view
  • 55 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • Mountain view
  • 49 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with Tatami Area A

Standard Room with Tatami Area A

Standard Room with Tatami Area A

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
Free bottled water
Desk
  • Mountain view
  • 59 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath B

Premium Room with Tatami Area and Open-Air Bath B | Living room

Premium Room with Tatami Area and Open-Air Bath B

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Superior Twin Room, Bathtub

Minibar, in-room safe, desk, free WiFi

Superior Twin Room, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • Mountain view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 2 Single Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • Mountain view
  • 88 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons OR 2 Single Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • Garden view
  • 75 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 2 Single Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • Mountain view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 2 Single Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room with Shower (Kakumeikan), Non Smoking

Standard Twin Room with Shower (Kakumeikan), Non Smoking

Standard Twin Room with Shower (Kakumeikan), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Minibar
Free bottled water
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Hakone

At Matsuzakaya Honten you'll be 3.9 km (2.4 mi) from Lake Ashi and 4.3 km (2.6 mi) from Hakone Kowakien Yunessun. Highlights at this ryokan include a restaurant and in-room free WiFi. .This smoke-free ryokan offers free WiFi in public areas, a 24-hour front desk and a games room. Plus you'll find multilingual staff, a gift shop and a fireplace in the lobby. Local cuisine breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Ashinoyu ryokan include Hakone Shrine and Hakone Open Air Museum.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Yunohana Golf Course - 15 min walk - 1.3 km
  • Buddhist Stoneworks at Motohakone - 17 min walk - 1.4 km
  • Hiryu Falls - 5 min drive - 1.7 km
  • Chisuji Falls - 6 min drive - 2.4 km

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Tokyo (HND-Haneda) - 126 min drive

Restaurants

  • ‪箱根バターサンド Sun San D - ‬4 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪bar hotel 箱根香山 - ‬3 min drive
  • ‪fontana - ‬4 min drive
  • ‪腸詰屋芦ノ湖店 - ‬4 min drive

About this property

Matsuzakaya Honten

Adults-only ryokan in Hakone with free parking
There's a restaurant on site. Public spaces have free WiFi. Matsuzakaya Honten offers its guests hot springs. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at Matsuzakaya Honten. Self parking is free.

This 4-star Hakone ryokan is smoke free.

  • 22 guestrooms or units
  • 2 levels
  • 5 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Dining venue
Matsuzakaya Honten offers 22 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs open between 3:00 PM and 9:30 PM.

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Suiun
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 181 reviews
The price is AU$587
13 Feb - 14 Feb
Suiun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee
  • A restaurant

Things to do

  • Arcade/game room
  • Hot spring

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:30 PM
  • Hot springs water temperature - 42 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Hot springs access available from 3:00 PM to 9:30 PM.
  • This is an adults-only property and guests under 12 years old aren't allowed.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Matsuzakaya Honten?

Matsuzakaya Honten offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsuzakaya Honten?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at Matsuzakaya Honten on 1 Mar 2026 start from AU$934.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Matsuzakaya Honten?

Yep, Matsuzakaya Honten has a free self car park.

Are there any beaches close to Matsuzakaya Honten?

The closest beach to Matsuzakaya Honten is Atami Sun Beach (14.1 km).

Is Matsuzakaya Honten family-friendly?

No, Matsuzakaya Honten is an adults-only property.

Does Matsuzakaya Honten serve breakfast?

Yeah, local cuisine breakfast is on offer daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Matsuzakaya Honten?

No, Matsuzakaya Honten does not offer an airport shuttle service.

Is there a bar or restaurant at Matsuzakaya Honten?

Yep, you can grab a meal at Matsuzakaya Honten's onsite restaurant.

What time are check-in & check-out at Matsuzakaya Honten?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Matsuzakaya Honten?

No, pets are not allowed.

Is there a golf course on site at Matsuzakaya Honten?

There isn't one on site, but Hakone Yunohana Golf Course is a short 18-minute walk away.

Matsuzakaya Honten Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 155 out of 169 reviews
Rating 8 - Good. 9 out of 169 reviews
Rating 6 - Okay. 3 out of 169 reviews
Rating 4 - Poor. 2 out of 169 reviews
Rating 2 - Terrible. 0 out of 169 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mathew

Stayed 1 night in Oct 2025

10/10 Excellent

pushkar

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay here! The food was not our thing but it was very cool to have a traditional Japanese meal, we just didn’t eat much of it because it if very different than what we are used to
Stayed 2 nights in Oct 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

This was an amazing experience and probably the highlight of our japan trip. The staff is just incredibly attentive. Don’t think we’ve experienced this anywhere in the world. I truly recommend this place for a relaxing few days. The private onsens are also amazing and super easy to book and use.
Stayed 2 nights in Sep 2025

8/10 Good

Jackleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great, overall experience was good! I wish the facility had less dust and Cobb webs
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service as unparalleled to anything I've experienced in my life. The rich history and qualities of hot spring here is a once in a lifetime experience. The food was decadant and even accommodate my allergies. Definitely must try for anyone who hasn't .
Stayed 1 night in Sep 2025

10/10 Excellent

hideki

Stayed 1 night in Sep 2025

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh wow! I am so glad the reviews did not fail me. My husband and I just left this morning and it was an amazing and much needed relaxing stay in the middle of our busy trip! Staff was super kind. We did the dinner and breakfast and it was very traditional Japanese cuisine - delicious. We were blown away by our room it was HUGE! I booked the private bath in our room and that was a nice touch. We got off at Odawara station and took an uber/taxi to the ryokan. It was maybe $60 USD but in my opinion worth it over the bus!! I hope we can come back here one day. It was awesome.
Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful hotel with private natural osen (in the suite we had). The public osen was also very nice with all the amenities. Dinner and breakfast was served very much like a 5star restaurant, but very traditional Japanese so that is something you have to like. The hotel is very old, boasting as one of the oldest, so it’s pretty authentic so is a bit musty in the common areas. However our room didn’t smell musty and was very clean and felt new. We loved the natural Osen. Would visit again - it definitely felt like a retreat…very peaceful.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property and great experience
Stayed 2 nights in May 2025

10/10 Excellent

Lydia

Stayed 2 nights in May 2025

10/10 Excellent

Mayank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was super amazing from the get go. The hotel staff being the limelight, from when we entered the hotel till we exited, they were nothing less than fantastic, polite, efficient and courteous. In terms of the property itself, really amazing rooms, you can book your own private onsen, dinner and breakfast are included and they were very adjusting of our dietary restrictions (including vegetarian). We didn't even notice how the day went by and our stay finished. I will highly recommend it to anyone.
Stayed 1 night in Apr 2025

10/10 Excellent

Haran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .
Stayed 1 night in Dec 2024

4/10 Poor

Gregory

Stayed 2 nights in Sep 2024

10/10 Excellent

Mai Thuy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and hospitality!
Stayed 1 night in Nov 2024

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept, historic ryokan with own hotspring.
Stayed 1 night in Nov 2024

10/10 Excellent

Parvine, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Sudip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Stayed 1 night in Sep 2024