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Matsuzakaya Honten

Property class: 4

Photo gallery for Matsuzakaya Honten

A wooden hot tub with a view of a large tree and a small wooden structure in the background.
A modern bathroom with wooden walls, a large bathtub, and a sliding glass door leading to an outdoor area.
A traditional Japanese room with tatami flooring, a low table, and two woven chairs.
A view of a garden with rocks, trees, and a wooden fence through a window.
A wooden spa area with a hot tub, a showerhead, and a wooden bench.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$1,304
6 Nov - 7 Nov

Explore the area

View map
57 Ashinoyu, Hakone, Kanagawa, 250-0523
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Buddhist Stoneworks at Motohakone
    ‪18 min walk‬
  • Place, Hakone Yunohana Golf Course
    ‪4 min drive‬

Room options

View all photos for Basic Twin Room, Bathtub

A traditional Japanese room with tatami flooring, a low wooden table, and sliding shoji doors.

Basic Twin Room, Bathtub

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room with Tatami Area and Open-Air Bath

A traditional Japanese room with tatami flooring, a low wooden table, two black chairs, a television, and a sliding door leading to a garden.

Luxury Room with Tatami Area and Open-Air Bath

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath A

A traditional Japanese room with tatami flooring, a low wooden table, and a TV.

Premium Room with Tatami Area and Open-Air Bath A

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with Tatami Area A

A traditional Japanese room with tatami flooring, a low table, two chairs, a television, and a large window with a view of trees.

Standard Room with Tatami Area A

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath B

A traditional Japanese room with tatami flooring, a low wooden table, a bed with white bedding, and sliding doors.

Premium Room with Tatami Area and Open-Air Bath B

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Superior Twin Room, Bathtub

A traditional Japanese room with tatami flooring, a low wooden table, a cushioned bench, a bed with a headboard, and a wall with calligraphy.

Superior Twin Room, Bathtub

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

A traditional Japanese room with tatami flooring, a low table, and sliding shoji doors.

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

A traditional Japanese-style room with tatami flooring, a low table, and a bed with a futon.

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Room

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 2 Single Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table, and a shoji screen door.

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

  • Mountain view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons OR 2 Single Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

A hotel room with a wooden ceiling, a bed with white bedding, a nightstand with a lamp, and a wall-mounted air conditioner.

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 2 Single Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Room

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 2 Single Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a view of the outdoors through shoji screens.

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room with Shower (Kakumeikan), Non Smoking

A modern hotel room with a bed, a television, a desk, and a shelf.

Standard Twin Room with Shower (Kakumeikan), Non Smoking

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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  • Parking included
  • Free Wi-Fi
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About the area

Hakone

At Matsuzakaya Honten you'll be 3.9 km (2.4 mi) from Lake Ashi and 4.3 km (2.6 mi) from Hakone Kowakien Yunessun. Highlights at this ryokan include a restaurant and in-room free WiFi. .This smoke-free ryokan offers free WiFi in public areas, a 24-hour front desk and a games room. Plus you'll find multilingual staff, a gift shop and a fireplace in the lobby. Local cuisine breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Ashinoyu ryokan include Hakone Shrine and Hakone Open Air Museum.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Buddhist Stoneworks at Motohakone - 18 min walk - 1.6 km
  • Hakone Yunohana Golf Course - 4 min drive - 2.1 km
  • Lake Ashi - 10 min drive - 3.3 km
  • Hiryu Falls - 11 min drive - 1.7 km

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Tokyo (HND-Haneda) - 126 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬6 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪ダイニングはこね - ‬5 min drive
  • ‪小田急 あしのこ茶屋 - ‬4 min drive
  • ‪そば処 つちや - ‬4 min drive

About this property

Matsuzakaya Honten

There's a restaurant on site. Public spaces have free WiFi. Matsuzakaya Honten offers its guests hot springs. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at Matsuzakaya Honten. Self parking is free.

This 4-star Hakone ryokan is smoke free.

  • 22 guestrooms or units
  • 2 levels
  • 5 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Dining venue
Matsuzakaya Honten offers 22 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs open between 3:00 PM and 9:30 PM.

Similar properties

An infinity pool with a view of mountains.
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,981 reviews
The price is AU$1,151
28 Oct - 29 Oct
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee
  • A restaurant

Things to do

  • Arcade/game room
  • Hot spring

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:30 PM
  • Hot springs water temperature - 42 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Hot springs access available from 3:00 PM to 9:30 PM.
  • This is an adults-only property and guests under 12 years old aren't allowed.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Matsuzakaya Honten?

Matsuzakaya Honten offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsuzakaya Honten?

As of 20 Oct 2026, prices found for a 1-night stay for 2 adults at Matsuzakaya Honten on 6 Nov 2026 start from AU$1,304, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Matsuzakaya Honten?

Yep, Matsuzakaya Honten has a free self car park.

Are there any beaches close to Matsuzakaya Honten?

The closest beach to Matsuzakaya Honten is Atami Sun Beach (14.1 km).

Is Matsuzakaya Honten family-friendly?

No, Matsuzakaya Honten is an adults-only property.

Does Matsuzakaya Honten serve breakfast?

Yeah, local cuisine breakfast is on offer daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Matsuzakaya Honten?

No, Matsuzakaya Honten does not offer an airport shuttle service.

Is there a bar or restaurant at Matsuzakaya Honten?

Yep, you can grab a meal at Matsuzakaya Honten's onsite restaurant.

What time are check-in & check-out at Matsuzakaya Honten?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Matsuzakaya Honten?

No, pets are not allowed.

Matsuzakaya Honten Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 174 out of 190 reviews
Rating 8 - Good. 11 out of 190 reviews
Rating 6 - Okay. 3 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 0 out of 190 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Having our own hot spring tub was great! Staff was super friendly and helpful!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ryokan is basically perfect in every way.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean, staff was excellent in making us felt at home
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, helpful and spoke english well. Rooms were amazing, you can really feel the history there.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Old vibes, awesome place
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, great staff, great accommodation and great food.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Old but very well-maintained building. Our room seems to be rec
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, service, food, and onsens!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were outstanding. Exactly what I wanted. It felt very traditional while also having modern amenities. Loved the traditional clothing they gave us, the private onsen we had, and the kaiseki meals. If you want a cultural experience but with modern comforts, this is the place!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept, historic ryokan with own hotspring.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and hospitality!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible property, wonderful friendly staff, exclusive authentic food & lovely room. I highly recommend this hotel.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay here! The food was not our thing but it was very cool to have a traditional Japanese meal, we just didn’t eat much of it because it if very different than what we are used to
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property and great experience
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A traditional ryokan, with excellent service and food. A beautiful place to stay. Easy to get to by bus from Odawara
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. We really enjoyed our stay, the food was amazing, the place is beautiful.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and good dinning experience
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

This was an amazing experience and probably the highlight of our japan trip. The staff is just incredibly attentive. Don’t think we’ve experienced this anywhere in the world. I truly recommend this place for a relaxing few days. The private onsens are also amazing and super easy to book and use.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was great, overall experience was good! I wish the facility had less dust and Cobb webs
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for our stay at your Ryoken. All the staff were so attentive and the restaurant was amazing, even catering to my fussy eating.
Stayed 2 nights in Jul 2023