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5.0 out of 5

"I loved my stay at Marroad Hakone the staff were excellent, the food was delicious and the hot spring was relaxing. The location is close to the cab ... " More

By a verified traveller on Thu 24 Mar 2016

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Hotel Description

At Marroad Hakone you'll be 2.4 km (1.5 mi) from Hakone Kowakien Yunessun and 1.8 km (1.1 mi) from Hakone Open Air Museum. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Voyageur, serves French cuisine and is open for breakfast and dinner. Added amenities include free WiFi in public areas and a sauna. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also limited parking, along with the convenience of free train pick-up service.

Within a 15-minute drive of this 3-star Gora hotel, attractions include Lake Ashi and Ōwakudani.

Superior Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Japanese-Western Style Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Marroad Hakone ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Marroad Hakone

Everyone (1)
5 out of 5

Lovely hotel with delicious meals.

Pros: I liked the location, the food, the amenities and the staff were excellent.
I loved my stay at Marroad Hakone the staff were excellent, the food was delicious and the hot spring was relaxing. The location is close to the cable car and this gives one easy access to the rope way. Altogether a great location. I would return if I were to visit this area again.

Posted by , from Australia on 24 Mar. 2016

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Property Features

Marroad Hakone offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at Marroad Hakone. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis. This 3-star Hakone hotel is smoke free.

  • 45 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Hakone Gora Station (0.9 km / 0.6 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Marroad Hakone offers 45 accommodations with safes and slippers. LED televisions come with digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LED television
  • Digital channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Voyageur - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.

Tea Lounge - This café serves light fare only.

Spa Services

  • Massages
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

Marroad Hakone offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 1950 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marroad Hakone Hotel
  • Marroad Hakone
  • Marroad Hotel
  • Marroad Hakone Hotel
  • Marroad Hakone Hakone
  • Marroad Hakone Hotel Hakone

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.