Skip to main content
Beginning of main content
4.0 out of 5

"Good experience, although hotel was extremely expensive for what it was - slightly dated celebrating 10 years since opening. It is probably also more ... " More

By a verified traveller on Mon 26 Dec 2016

Enter dates to see availability

Hotel Description

A luxury stay in Hakone awaits you at Hyatt Regency Hakone Resort and Spa. Within a 30-minute stroll, you'll find Hakone Gora Park and Hakone Kowakien Yunessun. Highlights at this resort include in-room free WiFi, free Internet, and LCD TVs.

All 80 rooms feature satellite TV, DVD players, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Additionally, safes, hair dryers, and desks are available.

A day of pampering at Izumi Spa can include massages, detox wraps, and facials along with aromatherapy and hydrotherapy. The restaurant, Dining Room Western, serves French cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the resort's own bar/lounge. Additionally, you'll find free WiFi in public areas, a spa tub, and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of free train pick-up service.

Sights within a 10-minute drive of this 4.5-star Gora resort include Hakone Open Air Museum and Lake Ashi.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
AU$496* Per night/room 26 Feb. - 27 Feb.

Room, 2 Single Beds, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Regency, Executive Suite

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Room, 2 Single Beds (Tatami)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Hyatt Regency Hakone Resort and Spa ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hyatt Regency Hakone Resort and Spa

Everyone (1)
4 out of 5

Nice hotel with attentive staff. Slightly dated

Good experience, although hotel was extremely expensive for what it was - slightly dated celebrating 10 years since opening. It is probably also more focussed on Japanese travellers rather than international guests from eg Europe. Having said that, had a great time and the staff were delightful

Posted by , from australia on 26 Dec. 2016

Was this review helpful to you?

About the Hyatt Regency Hakone Resort and Spa

Location 1320 Gora Hakone-machi, Hakone, Kanagawa-ken 250-0408

Property Features

Hyatt Regency Hakone Resort and Spa offers its guests a full-service spa, hot springs, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this resort measures 1141 square feet (106 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hyatt Regency Hakone Resort and Spa. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis. This 4.5-star Hakone resort is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 1141 sq ft of conference space
  • 106 sq m of conference space
  • Bar or lounge
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Tokyo (NRT-Narita Intl.) (167.1 km / 103.9 mi)
  • Train station: Hakone Gora Station (1.3 km / 0.8 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Hyatt Regency Hakone Resort and Spa offers 80 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave available
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Dining Room Western - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required.

Berce - This fine-dining restaurant serves dinner only. Reservations are required.

Living Room - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 8
  • Reflexology
  • Indoor mineral hot springs (Japanese-style onsen)
  • Detoxification wrap
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Hydrotherapy treatments
  • Yukata (Japanese robe)
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Dinner is not included in the half board rate plan for children age 12 or younger. For more details, please contact the property using the information on the reservation confirmation received after booking.

Due to the suspension of the Hakone Tozan Railway from the typhoon on October 12, 2019, the property recommends guests arrive using personal transportation or contact the property in advance for public transportation recommendations.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Only service animals are allowed
  • Security system
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 4068 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hakone Hyatt Regency
  • Hakone Resort
  • Hyatt Hakone
  • Hyatt Regency Hakone
  • Hyatt Regency Hakone Resort
  • Hyatt Regency Hakone Hotel Hakone-Machi
  • Hyatt Regency Hakone Machi
  • Hyatt Regency Hakone Resort Spa
  • Hyatt Regency Hakone Hakone
  • Hyatt Regency Hakone Resort and Spa Resort
  • Hyatt Regency Hakone Resort and Spa Hakone
  • Hyatt Regency Hakone Resort and Spa Resort Hakone

You should know

  • Hyatt Regency Hakone Resort and Spa offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing https://www.wotif.com/Hakone-Hotels-Hyatt-Regency-Hakone-Resort-and-Spa.h1580221-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.