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Hakone Ashinoko Hanaori

3.5 star property
Hotel in Hakone with spa services and 24-hour front desk

Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Breakfast and dinner served
Lounge
Lobby
Outdoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

View map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Lake Ashi
    ‪6 min walk‬
  • Ōwakudani
  • Hakone Kowakien Yunessun
    ‪10 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hairdryer
Separate bath and shower
  • 31 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hairdryer
Separate bath and shower
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(87 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hairdryer
Private bathroom
Free bottled water
  • 31 sq m
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Deep-soaking bath
Bidet
Hairdryer
  • 47 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

8.6 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hairdryer
Private bathroom
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

About the area

Hakone

At Hakone Ashinoko Hanaori you'll be within steps of Sengokuhara Onsen and Hakone Pirate Ship. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages and facials. The buffet restaurant, 季しかり（ときしかり）, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. .Attractions within a 10-minute drive of this 3.5-property class Motohakone hotel include Lake Ashi and Ōwakudani.

What's nearby

  • Lake Ashi - 6 min walk - 0.6 km
  • Hakone Ropeway - 5 min drive - 3.7 km
  • Hakone Shrine - 6 min drive - 6.1 km
  • Hakone Kowakien Yunessun - 10 min drive - 7.3 km
  • Hakone Open Air Museum - 11 min drive - 8.0 km

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Tokyo (HND-Haneda) - 110 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬6 min drive
  • ‪大涌谷 駅食堂 - ‬6 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬7 min walk
  • ‪桃源台ビューレストラン - ‬13 min walk
  • ‪Lake SIde Grill - ‬7 min drive

About this property

Hakone Ashinoko Hanaori

Hotel in Hakone with spa services and 24-hour front desk
Hakone Ashinoko Hanaori offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

  • 154 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2017
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hakone Ashinoko Hanaori offers 154 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Languages

English, Japanese

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,554 reviews
The price is AU$554
28 Aug - 29 Aug
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay and Merpay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakone Ashinoko Hanaori?

Yep, Hakone Ashinoko Hanaori has a free self car park.

Are there any beaches close to Hakone Ashinoko Hanaori?

The closest beach to Hakone Ashinoko Hanaori is Atami Sun Beach (17.1 km).

Is there a spa on site at Hakone Ashinoko Hanaori?

There's no onsite spa, but this property does offer services like facials and body treatments.

Is Hakone Ashinoko Hanaori family-friendly?

You bet! With amenities such as highchairs and children's dinnerware in the guestrooms, it's no surprise that Hakone Ashinoko Hanaori is a hit with families.

Is there a free airport shuttle available at Hakone Ashinoko Hanaori?

No, Hakone Ashinoko Hanaori does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Ashinoko Hanaori?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hakone Ashinoko Hanaori?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hakone Ashinoko Hanaori?

No, pets are not allowed.

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 911 out of 1313 reviews
Rating 8 - Good. 298 out of 1313 reviews
Rating 6 - Okay. 60 out of 1313 reviews
Rating 4 - Poor. 20 out of 1313 reviews
Rating 2 - Terrible. 24 out of 1313 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

YANG

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort
Stayed 2 nights in May 2025

10/10 Excellent

JUYEON

Stayed 1 night in May 2025

8/10 Good

JAEWON

Stayed 1 night in May 2025

8/10 Good

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

ALI

Travelled with partner
Liked: Amenities, property conditions & facilities
It is the place to be if you want in enjoy the Japanese culture and cuisine. The staff were incredibly courteous, helpful and assertive. They go the extra mile to make sure thier guests are happy and comfortable. I have been to excellent hotels around the world but this hotel exceeded my expectations. Wonderful place to be.
Stayed 2 nights in May 2025

10/10 Excellent

Kalyan

Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Stayed 2 nights in May 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The onsen experience was once in a lifetime.
Stayed 1 night in May 2025

10/10 Excellent

Colleen, Conahohocken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were blown away by this hotel. The location is a dreamy, the amenities are awesome, and the onsen was so perfect after 9 days in crowded Tokyo, Kyoto, and Osaka. We got the room with the private soaking tub and it was so magical sitting out on the balcony at night listening to the sounds of the forest. Also it is so fun that you can pick out yukata to wear all over the hotel.. you can literally remove your normal clothes after getting to your room and not wear them again until check out if you want. We were also pleasantly surprised at how delicious and varied the dinner buffet was. We booked the shuttle to/from Odawara Station about a month in advance… it was full when we are on it so our advice is to book early if you want the free ride!
Stayed 2 nights in May 2025

10/10 Excellent

Sayeh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Had a wonderful two day stay. Very relaxing and restful.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property

Amazing view from the lobby. Love the footbath off from the lobby while wait for check in/shuttle. Very convenient with the ropeway/pirate boat access. Very clean and staffs takes care of you before you even ask in some occasion. Both breakfast and dinner buffet, AMAZING!! lots of choices and tasty food. Chef's box for dinner is just too beautiful to eat. Down side is not much to do in the area. Also as it's some what facing the street, you can hear the cars/bus passing by while trying to relax in the private tub on the balcony.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Amazing!
Stayed 2 nights in Mar 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa hotel ideal for Mount Fuji and Lake Ashi. It will suit walkers and those lookng to view the area but for lunch you will need to visit a local town, the hotel does not provide anything.
Stayed 2 nights in May 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfectly located by the lake surrounded by nature and within walking distance to buses, the ropeway and cruise ships. Our twin room with open air bath was exceptionally clean and our room, along with the rest of the property, had all the amenities you needed, of a high standard. The only downside were the meals. Being a little isolated, the accommodation rate includes a breakfast and dinner buffet, however despite the extensive menu, they fail to provide any hot vegetable dishes… not ideal for non meat eaters. Regardless, we still recommend a stay at this beautiful spot on the lake.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the lake. 2min walk to boat and gondala to the top of the hills with great views of Mt Fuji.
Stayed 1 night in May 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in May 2025

6/10 Okay

Kiley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and its amenities are beautiful, and that of a 4 or 5 star hotel.
Stayed 1 night in May 2025

10/10 Excellent

Cheng

Stayed 1 night in May 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, location
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and views are incredible, beautiful hotel, breakfast and dinner buffet was brilliant
Stayed 2 nights in May 2025

8/10 Good

yi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pleasant, comfortable, love the shampoo and conditioner, hot tub Decor a bit outdated, especially carpet
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent Staff were excellent Hotel Food was very good.Shuttle bus made it easy to get to the hotel from the railway station. Unfortunately the room provided (421) was lacking any view other than the local gas station. (Neither lake or garden view)
Stayed 2 nights in May 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful location next to Lake Ashi, and barely a five minute walk to the pirate ship dock and the Hakone ropeway which was very convenient. The buffet food was amazing too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
A relaxing stay after the craziness of Tokyo.
Stayed 2 nights in May 2025