Hakone Ashinoko Hanaori

3.5 star property
Hotel in Hakone with spa services and 24-hour front desk

Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Creator video
Breakfast and dinner served
Lounge
Outdoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Place, Lake Ashi
    โ€ช6 min walkโ€ฌ
  • Place, ลŒwakudani
  • Place, Hakone Kowakien Yunessun
    โ€ช10 min driveโ€ฌ

Room options

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(43 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Free bottled water
Satellite channels
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Non Smoking (Open-Air Bath)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bidet
Separate bath and shower
Free bottled water
  • 31 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bidet
Separate bath and shower
Free bottled water
Satellite channels
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(89 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Free bottled water
Satellite channels
  • 31 sq m
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Deep-soaking bath
Separate bath and shower
Bidet
Free bottled water
  • 47 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Bidet
Free bottled water
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

You may also like

About the area

Hakone

At Hakone Ashinoko Hanaori you'll be within steps of Sengokuhara Onsen and Hakone Pirate Ship. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages and facials. The buffet restaurant, ๅญฃใ—ใ‹ใ‚Š๏ผˆใจใใ—ใ‹ใ‚Š๏ผ‰, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. .Attractions within a 10-minute drive of this 3.5-property class Motohakone hotel include Lake Ashi and ลŒwakudani.

What's nearby

  • Lake Ashi - 6 min walk - 0.6 km
  • Hakone Ropeway - 5 min drive - 3.7 km
  • Hakone Shrine - 6 min drive - 6.1 km
  • Hakone Kowakien Yunessun - 10 min drive - 7.3 km
  • Hakone Open Air Museum - 11 min drive - 8.0 km

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Tokyo (HND-Haneda) - 110 min drive

Restaurants

  • โ€ชๅคงๆถŒ่ฐท ้ง…้ฃŸๅ ‚ - โ€ฌ6 min drive
  • โ€ชๆกƒๆบๅฐใƒ“ใƒฅใƒผใƒฌใ‚นใƒˆใƒฉใƒณ - โ€ฌ13 min walk
  • โ€ชLake SIde Grill - โ€ฌ7 min drive
  • โ€ชใ‚ฐใƒฉใƒณใƒชใƒดใ‚ฃใ‚จใƒผใƒซ็ฎฑๆ น - โ€ฌ7 min drive
  • โ€ชCAFE TUNE - โ€ฌ8 min drive

About this property

Hakone Ashinoko Hanaori

Hotel in Hakone with spa services and 24-hour front desk
Hakone Ashinoko Hanaori offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

  • 154 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2017
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hakone Ashinoko Hanaori offers 154 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ๅญฃใ—ใ‹ใ‚Š๏ผˆใจใใ—ใ‹ใ‚Š๏ผ‰

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay and Merpay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakone Ashinoko Hanaori?

Yep, Hakone Ashinoko Hanaori has a free self car park.

Are there any beaches close to Hakone Ashinoko Hanaori?

The closest beach to Hakone Ashinoko Hanaori is Atami Sun Beach (17.1 km).

Is there a spa on site at Hakone Ashinoko Hanaori?

There's no onsite spa, but this property does offer services like facials and body treatments.

Is Hakone Ashinoko Hanaori family-friendly?

You bet! With amenities such as highchairs and children's dinnerware in the guestrooms, it's no surprise that Hakone Ashinoko Hanaori is a hit with families.

Is there a free airport shuttle available at Hakone Ashinoko Hanaori?

No, Hakone Ashinoko Hanaori does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Ashinoko Hanaori?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hakone Ashinoko Hanaori?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hakone Ashinoko Hanaori?

No, pets are not allowed.

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 915 out of 1316 reviews
Rating 8 - Good. 297 out of 1316 reviews
Rating 6 - Okay. 60 out of 1316 reviews
Rating 4 - Poor. 20 out of 1316 reviews
Rating 2 - Terrible. 24 out of 1316 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays of my life
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chaofeng

Very nice
Stayed 1 night in Jul 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, amenities
Very very disappointed with this hotel. You book on Expedia and they up charge you at the hotel. They use the fact that they donโ€™t speak English to cover up their mistakes. It was a bad experience checking in and checking out which ruined the fact that the hotel is in a nice location itself. Poor customer service and not helpful. Would not reccomend. There are many other better hotels in the area you can stay at. The service if horrible if you are a foreigner. They have a lot of locals that stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ilse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing. And it lived up to the beautiful pictures online and then some. An added bonus, it was an easy walk from the boat dock/ropeway.
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highlight of our trip

Highlight of our trip. We had a room with balcony and private onsen. Magical. Food was excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

toshiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๅคงๆบ€่ถณ

ใ‚†ใฃใใ‚Šใ—ใŸใใฆใ€ใšใฃใจๆฐ—ใซใชใฃใฆใ„ใŸใ“ใกใ‚‰ใ‚’ไบˆ็ด„ใ•ใ›ใฆ้ ‚ใใพใ—ใŸใ€‚ ๆƒณๅƒไปฅไธŠใซ็ด ๆ•ตใชๆปžๅœจใซใชใ‚Šใพใ—ใŸใ€‚ใŠ้ฃŸไบ‹ใ‚‚ๆททใฟใ™ใŽใšใ€ๅ“ๆ•ฐใ‚‚ๅๅˆ†ใ ใจๆ€ใ„ใพใ™ใ€‚ใƒ‰ใƒชใƒณใ‚ฏใ‚‚ใ‚ขใƒซใ‚ณใƒผใƒซใพใง้ฃฒใฟๆ”พ้กŒใฏๅฌ‰ใ—ใ„ใงใ™ใ€‚ๆœใ‚‚ใ‚ปใ‚ซใ‚ปใ‚ซใ›ใšใซ้ ‚ใใพใ—ใŸใ€‚ ใŠ้ขจๅ‘‚ใจไปŠๅ›žใฏใƒžใƒƒใ‚ตใƒผใ‚ธใ‚‚ๅˆฉ็”จใ—ใพใ—ใŸใŒใ€ใ‚นใ‚ฟใƒƒใƒ•ใ•ใ‚“ใŒใจใฆใ‚‚ไธๅฏงใงใ—ใŸใ€‚ ใŠ้ƒจๅฑ‹ใ‚‚ใ‚ญใƒฌใ‚คใง็œบใ‚ใ‚‚่‰ฏใใ€ใ‚†ใฃใใ‚Šๅฏ›ใ’ใพใ—ใŸใ€‚ ๆตด่กฃใŒ้ธในใ‚‹ไป–ใซใ‚‚ไฝœๅ‹™่กฃใ‚‚ๆบ–ๅ‚™ใ•ใ‚Œใฆใ„ใŸใฎใŒ่‰ฏใ‹ใฃใŸใชใใจๆ€ใ„ใพใ™ใ€‚ ๅคœใซๆตด่กฃใฎใพใพๅฏใ‚‹ใจใฏใ ใ‘ใ‚‹ใฎใงใ€‚ใ€‚ ใฉใฎใ‚นใ‚ฟใƒƒใƒ•ใ•ใ‚“ใ‚‚ใซใ“ใ‚„ใ‹ใงใ—ใŸใ€‚ ใพใŸ่กŒใใŸใ„ใŠๅฎฟใซใชใ‚Šใพใ—ใŸใ€‚
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The family room we had was perfect for the 5 of us ( 2 adults and 3 school age children). Very spacious. Loved the private hot tub. Loved the dinner buffet. And how can you not love the view. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 2 nights in Jun 2025

10/10 Excellent

CHIAHSIANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, unique experience. Loved every minute of the onsenโ€™s, the spa, and Hakone.
Stayed 2 nights in May 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible. An amazing setting, secluded and yet convenient for the ropeway, bus and cruise. The staff were so attentive, the massage was sensational, and the onsens were great. Food was great and everything about our stay was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great staff, wonderful scenery and food
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully relaxing property that was close to the ropeway and sightseeing boat.
Stayed 2 nights in May 2025

10/10 Excellent

Weiqiong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprising to live in this hotel.Food was really good. Dinner and breakfast are buffet and international food available all time. Staff speaks English, they are young and more experienced on their job. The hotel is closer to lake and Ropeway, only 2mins walking to station from Hotel shortcut pathway. The hotel has got million dollar views in the front entry and lake view rooms. I had really good two night staying with my partner. I definitely will be back with my friends.
Stayed 2 nights in May 2025

10/10 Excellent

Rommel

Stayed 2 nights in Jun 2025

10/10 Excellent

Cheung Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Got the private onsen bath which is clean and amazing, polite and friendly staff - always feel comfortable with the service, everything in the room is clean and neat, really good views, also buffet dinner is offered with a variety of delicious options, no convenience stores in walking distance but that isn't important compared to the experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel to relax and enjoy the beautiful scenery. Super close (walking distance) to the attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Isabel

Stayed 2 nights in May 2025

10/10 Excellent

YANG

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort
Stayed 2 nights in May 2025

10/10 Excellent

JUYEON

Stayed 1 night in May 2025

8/10 Good

JAEWON

Stayed 1 night in May 2025

8/10 Good

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

ALI

Travelled with partner
Liked: Amenities, property conditions & facilities
It is the place to be if you want in enjoy the Japanese culture and cuisine. The staff were incredibly courteous, helpful and assertive. They go the extra mile to make sure thier guests are happy and comfortable. I have been to excellent hotels around the world but this hotel exceeded my expectations. Wonderful place to be.
Stayed 2 nights in May 2025