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Aloft Guangzhou Tianhe

Property class: 3

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Tianhe Bei Road, Tianhe District, 365, Guangzhou, Guangdong, 510610
  • Place, Zhongtian Shopping Mall
    ‪18 min walk‬
  • Place, Taikoo Hui
    ‪2 min drive‬
  • Place, Tianhe Stadium
    ‪2 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪33 min drive‬

Room options

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About the area

Guangzhou

Aloft Guangzhou Tianhe puts you in the heart of Guangzhou, within a 20-minute stroll of Waterscape Falls In East Station Plaza and South China University of Technology (Wushan Campus). Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Sesamee Tree, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 3229 square feet (300 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find a 24-hour gym and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Tianhe hotel include Beijing Road Pedestrian Street and Canton Fair Complex.

What's nearby

  • South China University of Technology (Wushan Campus) - 11 min walk - 1.0 km
  • Zhongtian Shopping Mall - 18 min walk - 1.6 km
  • CITIC Plaza - 19 min walk - 1.6 km
  • Taikoo Hui - 2 min drive - 2.1 km
  • Tianhe Stadium - 2 min drive - 2.4 km

Getting around

  • Guangzhou East Railway Station - 9 min drive
  • South China Normal University Station - 13 min walk
  • Baiyun International Airport (CAN) - 47 min drive

Restaurants

  • ‪Kum Gang Won Korean Food - ‬5 min walk
  • ‪家乐缘自选快餐 - Jia Le Yuan - ‬4 min walk
  • ‪Pizza Hut 必胜客 - ‬6 min walk
  • ‪点都德（德天楼） - ‬6 min walk
  • ‪发哥 港式茶餐厅 - ‬8 min walk

About this property

Aloft Guangzhou Tianhe

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and laundry facilities are also featured at the business-friendly Aloft Guangzhou Tianhe. Self parking is free. You'll have access to the indoor pool and outdoor pool at a partner property.

This 3-star Guangzhou hotel is smoke free.

  • 496 guestrooms or units
  • 43 levels
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2016
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft Guangzhou Tianhe offers 496 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LCD televisions come with satellite channels. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 128 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sesamee Tree

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 43 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 212.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 212.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Aloft Guangzhou Tianhe Hotel
Aloft Tianhe Hotel
Aloft Tianhe
Aloft Guangzhou Tianhe Hotel
Aloft Guangzhou Tianhe Guangzhou
Aloft Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

Is parking available at Aloft Guangzhou Tianhe?

Yep, Aloft Guangzhou Tianhe has a free self car park.

Is Aloft Guangzhou Tianhe family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Aloft Guangzhou Tianhe is a hit with families.

Does Aloft Guangzhou Tianhe serve breakfast?

Yeah, buffet breakfast is offered weekdays between 6:00 AM and 10:00 AM and weekends between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Aloft Guangzhou Tianhe?

No, Aloft Guangzhou Tianhe does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft Guangzhou Tianhe?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Aloft Guangzhou Tianhe?

Check-in begins at 3:00 PM. Check-out time is noon.

Aloft Guangzhou Tianhe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 257 reviews
Rating 8 - Good. 120 out of 257 reviews
Rating 6 - Okay. 15 out of 257 reviews
Rating 4 - Poor. 8 out of 257 reviews
Rating 2 - Terrible. 1 out of 257 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Brand New Hotel near East Railway station .
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is vey good but have pandemic
Stayed 1 night in May 2021
Verified review

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable

The hotel is a bit aged but clean and conformable, consider it's price and location, it's still a nice choice
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所はとても便利。清潔感がある。利用しやすい。悪いところがない。そして、一番素晴らしいのはスタッフ。嫌な人に当たった事がない。朝食も種類豊富。美味しい。タクシーも場所を理解している。広州はここで決まり！
Stayed 1 night in Aug 2020
Verified review

8/10 Good

CHOU-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住的房型是朝東窗戶, 但沒有遮光窗簾, 一大早就被剌眼陽光叫醒
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

tung hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

중심가에 위치한 깔끔한 호텔

조용하고 깔끔한 호텔
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれい

立地も良い。ホテルはきれい。また泊まりたい。
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful. I just wish all staffs were able to speak English as Guangzhou is a business center these days. However, I think it's good effort where they make sure at least one person is able to speak English. Property is clean. Stayed at the suite and they have in room laundry, although, laundry detergent wasn't provided so it's a little hassle. There is a minimarket connected to hotel for convenience. Definitely will stay here again.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good especially large room and good food in bar
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

David Hecto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SIN DUDA VOLVERE TODOS LOS AÑOS A ESTE HOTEL

excelente atención, ubicación. muy recomendable. el desayuno super completo y saludable. quiero mencionar muy especialmente ala manager MAGGIE YU, la comprension y el mayor esfuerzo para que el turista se sienta cuidado y atendido como en su casa. Para toda consulta no olviden pedir por ella, MAGGIE YU.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price and great location

Overall stay is pleasant. Great location, room is clean and comfortable. Staff are friendly and helpful.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
No service room. On check in they will ask you to pay in advance 200% of your bill as deposit. Even when I put the sign of NO DISTURB as I was very jet lagged and wanted to sleep they knocked the door 3 times and then they came in!! The lady said "Oh the cleaner want to know if she can come to do your room ".
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location clean and easy transport links. great place to stay for a few days
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thoughtful service

No frills room, and usual disposable items like comb, razor, toothbrush are not provided in the rooms but available for guests who require them to take them from the lobby. No cutlery is provided in room either so we obtained a disposable pack of fork knife spoon from the restaurant in the hotel. Very thoughtful housekeeping service - our plastic spoon broke and during housekeeping they left us a new pack of the cutlery without us requesting! Pleasant experience.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff and clean rooms. Beds are comfortable.
Stayed 5 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The robots were very clever, breakfast was enjoyable the staff tried to be helpful but English was difficult for some of them but they soon found someone that could help
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service
Good location and friendly staff and everything high quality . Very soft mattress
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

oscar e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Especial para visitar de negocios

El mejor hotel para venir a china
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

JRomanHV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff, good breakfast and also, with shuttle to the fair.
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, muy bien localizado. muy recomendado.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

yb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지하철 두 개역 사이에 위치. 두 역 모두 도보로 10분내에 위치. 방 깔끔하고 좋아요. 칫솔/치약은 데스크에서 가져가시면되고 밤에 조용하고 좋아요. 비슷한 가격 다른 중국 호텔에 비해 방은 넓진 않아요
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room is not too big, but all very functional. Good choice of TV channels. Good WiFi.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Restaurants staff are all wearing sneakers! Good choice for bkfast
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

KERO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しいからきれいで良い。
Stayed 4 nights in Aug 2019