Richmond Marriott

3.5 star property
Central Richmond hotel connected to the convention centre, steps from Broad Street

Photo gallery for Richmond Marriott

2 bars/lounges, lobby lounge
Restaurant
Property entrance
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Room service
The current price is AU$265
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
500 E Broad St, Richmond, VA, 23219
  • Place, Broad Street
    ‪1 min walk‬
  • Place, The National
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪3 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Pillow-top bed
Blackout curtains
Sofa bed - double
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Pillow-top bed
Blackout curtains
Sofa bed - double
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Pillow-top bed
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Club Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Pillow-top bed
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

Richmond Marriott places you in the centre of Richmond, connected to the convention centre and within a short 5-minute stroll of Broad Street and Greater Richmond Convention Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The restaurant, Fall Line Kitchen & Bar, is open for breakfast, brunch, lunch and dinner. Corner Rapid Bar is the hotel's own lobby lounge, serving drinks along with light fare. 26760 square feet (2408 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 1:00 PM. There's also valet parking, along with the convenience of a free area shuttle. .Places within a short walk of this 3.5-property class Downtown Richmond hotel include The National and Virginia Commonwealth University is within 15 minutes.

What's nearby

  • Broad Street - 1 min walk - 0.0 km
  • The National - 2 min walk - 0.2 km
  • Greater Richmond Convention Center - 3 min walk - 0.3 km
  • Virginia Commonwealth University - 10 min walk - 0.8 km
  • Altria Theater - 16 min walk - 1.4 km

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 13 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬2 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪Urban Hang Suite - ‬2 min walk
  • ‪Fall Line Kitchen & Bar - ‬1 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬1 min walk

About this property

Richmond Marriott

Central Richmond hotel connected to the convention centre, steps from Broad Street
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 26760 square feet (2408 square metres) and includes a conference centre. A 24-hour fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Richmond Marriott. A free area shuttle within 2 miles is available. Parking is available for a fee. A complete renovation of Richmond Marriott was completed in September 2020.

This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 413 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Conference rooms
  • 26760 sq ft of conference space
  • 2408 sq. m of conference space
  • Built in 1984
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Richmond Marriott offers 413 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 2 miles
  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 40 for adults and USD 10 to 40 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Rapid Bar
  • Fall Line Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (26,760 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2020
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable/satellite channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults and USD 10 to 40 for children
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Frequently asked questions

What is the cancellation policy at Richmond Marriott?

Richmond Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Richmond Marriott?

As of 11 Dec 2025, prices found for a 1-night stay for 2 adults at Richmond Marriott on 17 Dec 2025 start from AU$265.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Richmond Marriott?

Yep, Richmond Marriott has valet parking with in/out privileges for USD 49.00 per day.

What makes Richmond Marriott a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Richmond Marriott.

Is Richmond Marriott family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, it's no surprise that Richmond Marriott is a hit with families.

Does Richmond Marriott serve breakfast?

Yep, cooked-to-order breakfast is on offer on weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Richmond Marriott?

No, Richmond Marriott does not offer an airport shuttle service.

Is there a bar or restaurant at Richmond Marriott?

Yep, you can grab a meal at Richmond Marriott's onsite restaurant.

What time are check-in & check-out at Richmond Marriott?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Richmond Marriott?

No, pets are not allowed.

Richmond Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1002 reviews
Rating 8 - Good. 193 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Stayed 3 nights in Sep 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT STAY
Stayed 1 night in Sep 2025

10/10 Excellent

travis

Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
I wanna start by saying that my poor review is strictly based on after my stay. Me and my fiancé stayed a night here as we went to see a show at the local amphitheater, hotel was beautiful and staff were very helpful, however after the fact I come to find out that the hotel had charged me alittle over $700 on 2 separate charges. The first charge of $400 was do to an apparent "smoke fee", neither me or my fiancé smoke... so I do not know on what evidence that this came upon but completely incorrect. The second charge of $365 was taken out for a reason that is till unknown. I spoke with customer service and they did not give me any sort of reasoning behind charging me that amount and stated that I will have to wait 5-7 buisness to return MY money that they never explained why was taken out. Overall very displeased with The Marriott.
Stayed 1 night in Aug 2025

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there checked in and everything was smooth sailing
Stayed 1 night in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Concert

We were there for a birthday concert. Staff was so nice. They remembered why we were there when we were walking out and told us to enjoy the concert. Amenities were top notch. Breakfast was a great selection. Late night snacks hit the spot. Will definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Stayed 1 night in Aug 2025

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and s enjoyed the M Club..
Stayed 1 night in Aug 2025

10/10 Excellent

Alonzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, particularly Racquel, Kyla, and Thomas, were exceptional in their service. I even took a picture with Thomas on my departure and gave him a small gift for his 21st birthday, a gesture that was greatly appreciated. Your Front Desk Manager, Noah, also took the time to speak with my wife and me, sharing his roots in Wisconsin and the reason for his move to Richmond. Their willingness to share personal stories and service made us feel welcomed. We look forward to our next visit and stay at this property.
Stayed 1 night in Aug 2025

8/10 Good

Vladyslava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, renovated recently, good gym and nice restaurant
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Appreciated the wonderful staff who welcomed us and the rooms were comfortable and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Thanh n

Stayed 1 night in Aug 2025

10/10 Excellent

Andrea, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and lobby were clean. Their restaurant, “Fall Line,” is good. The breakfast is not great—terrible potatoes. The other meals are fine. The staff is outstanding—helpful, attentive, and professional.
Stayed 3 nights in Aug 2025

6/10 Okay

Dare

Liked: Cleanliness, staff & service, property conditions & facilities
.a
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Chan Hyun

Stayed 6 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Tameka

Stayed 1 night in Aug 2025

4/10 Poor

mike

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025