2/10 Terrible
Wendy
1 Feb 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unimaginable experience. Please read our review
We have never ever had an experience like we had at the Ocean Inn and we travel a lot!
The nightmare began when we arrived and they put us in a room that was filthy with dead bugs everywhere and drawers that had no bottoms. We said we can’t stay here so they moved us to their “best” room: more dead bugs, wet sticky dripping insect repellent running down the only dresser and which none of the drawers opened properly and more insect repellent inside drawers, no kitchen utensils for our month long stay, no hand towels or dish towels, no dish soap, only one burner worked on the very decrepit stove, a coffee maker full of black mold. The person (an employee) next to us smoked all day and night and our room filled with their cigarette smoke even though we asked numerous times for them to stop (it was a non smoking property). When we opened the windows two screens blew out onto the street below. When we opened the blinds the whole header and blinds crashed to the floor. The shower curtain liner had orange slime on it . One day there was a puddle of water flowing from the bottom of the fridge. We called the desk, left messages, sent emails, left messages in the app, talked to the maintenance man who sat under a canopy all day smoking and begged for help. No one responded. They were completely absent. Homeless folks rent the rooms on a regular basis and according to the cleaning staff the rooms get trashed. I would never stay here or advise anyone to stay here not even for one night.
Wendy
Stayed 28 nights in Jan 2025
