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Hilton Garden Inn-Springfield, MA

3.0 star property
Hotel with 2 restaurants, a quick walk to Naismith Memorial Basketball Hall of Fame

Photo gallery for Hilton Garden Inn-Springfield, MA

Lobby
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Room service
  • Bar
  • Pet-friendly
The current price is AU$232
includes taxes & fees
8 Oct - 9 Oct

Explore the area

View map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • MGM Springfield
    ‪9 min walk‬
  • MassMutual Center
    ‪16 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Shower/bath combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard King

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Shower/bath combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Shower/bath combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Shower/bath combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Two Queens

8.8 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Shower/bath combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Down duvet
Shower/bath combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

1 King Bed, Corner room with Basketball Hall of Fame view

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Separate bedroom
Shower/bath combination
Hairdryer
Microwave
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Springfield

At Hilton Garden Inn-Springfield, MA you'll be within just a 5-minute stroll of Naismith Memorial Basketball Hall of Fame and within 15 minutes of MGM Springfield. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The restaurant, Great American Grill, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and Hot tub. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .Sights within a 20-minute walk of this 3-property class South End hotel include Connecticut River and MassMutual Center.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 5 min walk - 0.4 km
  • MGM Springfield - 9 min walk - 0.8 km
  • MassMutual Center - 16 min walk - 1.4 km
  • Baystate Medical Center - 4 min drive - 4.6 km
  • Eastern States Exposition - 4 min drive - 4.7 km

Getting around

  • Springfield Union Station - 9 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 19 min drive

Restaurants

  • ‪TAP Sports Bar - ‬14 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Wahlburgers - ‬12 min walk
  • ‪Red Rose Pizzeria - ‬13 min walk
  • ‪Commonwealth Bar - ‬15 min walk

About this property

Hilton Garden Inn-Springfield, MA

Hotel with 2 restaurants, a quick walk to Naismith Memorial Basketball Hall of Fame
Hilton Garden Inn-Springfield, MA offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn-Springfield, MA. Free self parking is available.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2002
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Bar or lounge
Hilton Garden Inn-Springfield, MA offers 143 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

Similar properties

Lobby

Hampton Inn & Suites Springfield/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,004 reviews
The price is AU$222
includes taxes & fees
7 Oct - 8 Oct
Hampton Inn & Suites Springfield/Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0013222810. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn-Springfield, MA?

Hilton Garden Inn-Springfield, MA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn-Springfield, MA?

As of 7 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn-Springfield, MA on 8 Oct 2025 start from AU$231.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn-Springfield, MA?

Yep, Hilton Garden Inn-Springfield, MA has a free self car park.

Are there any beaches close to Hilton Garden Inn-Springfield, MA?

The closest beach to Hilton Garden Inn-Springfield, MA is Haviland Pond Beach (12.4 km).

Does Hilton Garden Inn-Springfield, MA have a pool?

Hilton Garden Inn-Springfield, MA has an indoor pool. The pool is open 6 AM to 10 PM.

What luxury perks are available at Hilton Garden Inn-Springfield, MA?

Hilton Garden Inn-Springfield, MA features an indoor pool, 1 hot tub and 2 restaurants.

Is Hilton Garden Inn-Springfield, MA family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn-Springfield, MA is a hit with families.

Does Hilton Garden Inn-Springfield, MA serve breakfast?

You bet, buffet breakfast is on offer weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn-Springfield, MA?

No, Hilton Garden Inn-Springfield, MA does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn-Springfield, MA?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn-Springfield, MA?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Liked: Amenities, property conditions & facilities
Guy at the front desk was useless.
Stayed 1 night in May 2025

10/10 Excellent

Mcleod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and gracious knowledgeable staff. Great renovations. Will be staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Sirjamerson

Liked: Cleanliness, amenities, property conditions & facilities
Ghhb
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff are wonderful, and close to many attractions. The room was large and beds were very comfy. Had a hard time falling asleep because of highway noise and others letting doors slam.
Stayed 1 night in May 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Manager on dust was rude, had to re-book due to price increase at check in though the Expedia and I am a diamond member.
Stayed 1 night in May 2025

8/10 Good

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Craig

Stayed 2 nights in May 2025

10/10 Excellent

Hana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally clean, the bed was comfortable, and all the necessary amenities were provided. The staff was friendly and courteous.
Stayed 1 night in May 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and staff was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason for the 4 stars is the remodeling they got going on . If that was not here I’d say everything was excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Stayed 1 night in Apr 2025

8/10 Good

elisabeth

Good - easy on off the highway - quiet and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Just loved it
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Stayed 1 night in Mar 2025

10/10 Excellent

Mimi

Stayed 1 night in Feb 2025

2/10 Terrible

Mirela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless sketchy people in the lobby and staff doing nothing about it. Construction noise starting at 8am on the weekend.
Stayed 2 nights in Mar 2025

4/10 Poor

Karen

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Handicap room not requested.

Stayed 2 nights in Feb 2025

4/10 Poor

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Construction, including use of something sounding like a jackhammer begain at 9:02 am on a holiday weekend. The noise was comically loud. Inexcusable for a sold out hotel to schedule such disruptive work while people are there over the long weekend.
Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolyn

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Christiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:(

Was rudely awoken by construction/unannounced maintenance at 8:30. No mention of this at check-in or on either Hotels.com or the hotel's website. Noise was too loud to make phone calls or join a Zoom meeting at 9:30 that was planned weeks ago. Very disappointing and frustrating.
Stayed 1 night in Feb 2025