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Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

2.5 star property

Photo gallery for Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

A reception area with a window view, baskets of apples and packaged goods, a sign for Orchid Hotel, and bottles of water.
Reception
The exterior of the Orchid Hotel with a signboard, a brick facade, and a potted plant in front.
Wicker baskets filled with apples and packaged goods, juice boxes, and water bottles on a table by a window.
Deluxe Room, 2 Single Beds, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is AU$148
includes taxes & fees
19 July - 20 July

Explore the area

View map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Place, Nonsuch Park
    ‪19 min walk‬
  • Place, Bourne Hall Museum
    ‪4 min drive‬
  • Place, Horton Park Golf and Country Club
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 2
  • Free Wi-Fi

About the area

Epsom

At Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western, you'll be 6.8 km (4.3 mi) from Chessington World of Adventures and 8 km (4.9 mi) from River Thames. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. To-go breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Epsom hotel include Hampton Court Palace and Surrey Hills.

What's nearby

  • Nonsuch Park - 19 min walk - 1.6 km
  • Goals Soccer Centre - 3 min drive - 2.4 km
  • Surbiton Raceway - 4 min drive - 2.4 km
  • Bourne Hall Museum - 4 min drive - 2.7 km
  • Horton Park Golf and Country Club - 7 min drive - 4.0 km

Getting around

  • Morden South Station - 9 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 58 min drive

Restaurants

  • ‪Dastaan - ‬11 min walk
  • ‪The Queen Adelaide - ‬1 min walk
  • ‪Toby Carvery Worcester Park - ‬4 min drive
  • ‪The Willow Tree - ‬15 min walk
  • ‪Wheatsheaf - ‬2 min drive

About this property

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western offers its guests a vending machine. WiFi is free in public spaces. Self parking is free.

This Epsom hotel is smoke free.

  • 29 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western offers 29 accommodations with a hairdryer and free toiletries. 40-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

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Exterior
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  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7 for adults and GBP 4 for children

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 7 for adults and from GBP 4 for children
  • Early check-in fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and mobile payments. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

Is parking available at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

Yep, Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western has a free self car park.

How much does it cost to stay at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

As of 29 June 2026, prices found for a 1-night stay for 2 adults at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western on 19 July 2026 start from AU$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western serve breakfast?

Yeah, to-go brekkie is on offer weekdays from 6:30 AM to 9:00 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

No, Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

No, only service animals are allowed.

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 201 reviews
Rating 8 - Good. 67 out of 201 reviews
Rating 6 - Okay. 42 out of 201 reviews
Rating 4 - Poor. 9 out of 201 reviews
Rating 2 - Terrible. 10 out of 201 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff, parking etc. value for money
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Location and price good for the area
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Grygorii

Liked: Cleanliness, staff & service, amenities
Lovely stay overall — the staff were incredibly welcoming and helpful. The hotel itself shows its age a bit, but the warm atmosphere more than made up for it
Stayed 1 night in Oct 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Nice clean room and a VERY comfy bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff member Hava, who was on reception when my daughter and I arrived was very warm and welcoming and made a lasting impression on my daughter. We only stayed one night but the room was clean and had everything we needed. Nothing was too much trouble for Hava and the gentleman on reception in the morning who brought us complimentary hot sandwiches at breakfast. This is a fantastic budget hotel made extra special by the staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was amazing absolutely lovely lady no hassle check in greated with a big smile hotel was clean smelt fresh no issues at all 10/10 would recommend staying here.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice friendly staff, very clean and comfortable, good value for money and nice pub next door for food.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly for the location
Stayed 1 night in Jun 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service
Nice big room, friendly staff breakfast disappointing bap in a bag.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place! Super good price for quality
Stayed 1 night in Aug 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Great hotel would have loved a cooked breakfast before we set off on our journey home
Stayed 1 night in Jul 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Armelle

Great location for what I needed doing. Adequate parking facilities. Shops for essential needs relatively close by and walkable distance to railway station for trains to London. Cleanliness was not as good as my previous overnight stay. Mirror missing in room and defective spot light. Bed a bit squeaky. The room was very spacious but I thought I could have been allocated a nicer one for a five night stay. The staff was polite and courteous enough. The breakfast on the go was slightly disappointing.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Staff were really friendly. Good stay for visiting Chessington World of Adventure.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Simon

Liked: Staff & service
While comfortable, overall the place has a very institutional feel and is a little worn. Bath enamel peeling and mould in bathroom. Staff friendly and helpful. Good for a night and handy for the pi next door.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stop here again
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable ,very quiet and the location was good ., Also the staff were very friendly and very helpful,especially Ali and Daisha .
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place for me to stay.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent customer service, great shower and free parking Would definitely stay again
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff and good value

Always good, decent price, plenty of parking. Staff brilliant
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a short stay or weekend

Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean room. Nice and quiet. Very helpful and friendly reception staff. The property is an ex-Premier Inn by looks of it. A little dated and the repair work in room 12 on the bathroom tiles are a bit messy/shabby. But overall a comfortable and pleasant stay. Would recommend and stay again.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Roger

Disliked: Staff & service, amenities
Packaged breakfast poor and expensive. Basic accommodation. OK if you just need a bed for the night.
Stayed 2 nights in Oct 2025