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3.7 out of 5

"The meals were great and the staff were good " More

By a verified traveller on Sun 19 Jun 2022

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Hotel Description

At Nightcap at Emerald Star Hotel you'll be within just a 10-minute stroll of Central Highlands Visitor Information Centre and Emerald Botanic Gardens. Highlights at this motel include a restaurant, free self parking, and a bar/lounge.

This business-friendly motel has free WiFi in public areas and express check-out. Additionally, you'll find laundry facilities. There's also the convenience of limited parking.

Places within a 15-minute walk of this 3.5-star Emerald motel include Wally McKenzie House and Emerald Golf Club.

Studio Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$103* Per night/room 12 Aug. - 13 Aug.

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Twin Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Queen + Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Nightcap at Emerald Star Hotel ratings based on 57 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Nightcap at Emerald Star Hotel

Everyone (30) Couples (5) Family (16)
4 out of 5
The meals were great and the staff were good

Posted by on 19 Jun. 2022

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2 out of 5
AC very noisy couldn’t turn the fan speed down kept me awake most of the night. Noisy courtyard. Patrons leaving from the pub. No good value.

Posted by on 3 Feb. 2022

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Comment from Hotel Management

24 Mar. 2022 by TT

Hi Gordon, Thank you for leaving your review. We apologise that your experience wasn't up to our usually high standard. Again, we appreciate your feedback.

3 out of 5
Adequate

Posted by on 20 Oct. 2021

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4 out of 5
n/a

Posted by on 4 Aug. 2021

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2 out of 5
It was really noisy as patrons at the pub carried on during the night.

Posted by on 18 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by Nikki

Thank you for your feedback & bringing this to our attention. This is not up to our high expectations, we are currently working on a noise minimisation plan to ensure our guests have a quiet & comfortable stay. Thank you again for your review.

4 out of 5
I stay there every time I go to emerald

Posted by on 20 Jun. 2021

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Comment from Hotel Management

19 Jul. 2021 by Nikki

Thank you for your review. We hope you enjoyed your stay here with us at NightCap Emerald Star Hotel

2 out of 5
Did not like thd lsylit of the rooms. We had a 2 bedrrom apartment but the only toilet was the one in the onsuite which could only be accessed by going through 2nd bedroom. Also it would have been nice to have toilet paper supplied as this is expected in any accommodation. Would not reccommend this place to anyone and would not stay there again.

Posted by on 22 Apr. 2021

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3 out of 5
The room was clean and check in was fine. We had 3 issues, the outside light controlled by the adjoining room lit up our room even past the curtains so it was a bit to bright to sleep. The aircon was way too small for the room( im saying maybe 27 degrees inside when its 32 outside and thats after removing the blocked aircon filter). The bathroom is tiny to the point where the towel rail is directly besides the toilet bowl. Had a decent size TV and usb ports in some of the power points which was nice. Comfortable Mattress and linen.

Posted by on 15 Jan. 2021

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1 out of 5
Floors were so dirty my kids and i had to wear shoes

Posted by on 14 Jan. 2021

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4 out of 5
Clean and everything available. It was small. Town water is obviously bore water so you need more available drinking water.

Posted by , from Warwick, QLD on 4 Jan. 2021

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About the Nightcap at Emerald Star Hotel

Location 47-51 Clermont Street, Emerald, QLD 4720

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Nightcap at Emerald Star Hotel also features laundry facilities and express check-out. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Emerald motel.

  • 31 guestrooms or units
  • Self-service laundry
  • Express check-out
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Emerald Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Nightcap at Emerald Star Hotel offers 31 accommodations with complimentary bottled water and irons/ironing boards. LCD televisions are featured in guestrooms. Refrigerators and minibars are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

  • Minibar
  • LCD television
  • Refrigerator
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Nightcap at Emerald Star Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to Check-in at the bar To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Check-in at the bar
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Host will greet you
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Emerald Star Motel
  • Nightcap Emerald Star Hotel
  • Nightcap Star Hotel
  • Nightcap Emerald Star
  • Nightcap Star
  • Emerald Star Hotel
  • Nightcap At Emerald Star Motel
  • Nightcap at Emerald Star Hotel Motel
  • Nightcap at Emerald Star Hotel Emerald
  • Nightcap at Emerald Star Hotel Motel Emerald

You should know

  • This motel caters to LGBTQ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.