4.4 out of 5

"Nice Hotel great price on special for a last moment booking and accommodating for late arrivals. " More

By a verified traveller on Tue 06 Jun 2017

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Hotel Description

Emerald Highlands Motel places you steps from Emerald Hospital and within a 15-minute stroll of Emerald Racecourse. Highlights at this motel include an outdoor swimming pool, free self parking and a spa tub.

You can enjoy cable TV, DVD players and coffee/tea makers, featured in all 13 rooms. In-room dining is easy with amenities like fridges, microwaves and room service. Hairdryers, irons/ironing boards and free toiletries are also available.

This motel has free WiFi in public areas, a garden and barbecues. Other amenities include laundry facilities, tour/ticket assistance and luggage storage. Each morning cooked-to-order breakfast is available.

Sights within a 20-minute walk of this 3.5-star Emerald motel include Central Highlands Visitor Information Centre and Wally McKenzie House.

Queen Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$87 per night

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Emerald Highlands Motel ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Emerald Highlands Motel

Everyone (19) Couples (1) Family (5)
5 out of 5
For the price in Emerald overnight stay its great would look elsewhere if staying more than 2 nights an if more people toilet abit smelly even without a number 2

Posted by on 23 May 2019

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5 out of 5
Good value for money & central location, room was very clean and quiet

Posted by on 21 May 2019

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5 out of 5

Posted by on 19 May 2019

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4 out of 5
The room itself was very good. The receptionist just gave me the key and pointed to the end of the car park and said down there. No hello, no how are you/travelled far nothing. Could do with some customer service training.

Posted by on 14 May 2019

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4 out of 5

Excellent Budget motel

Pros: The compact but uncluttered set up of the room and the comfortable beds.
Cons: Microwave near power plug.
Location: Close to restaurants and shopping centres.
Nice Hotel great price on special for a last moment booking and accommodating for late arrivals.

Posted by , from Queensland on 6 Jun. 2017

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Comment from Hotel Management

29 Jun. 2017 by a

thank you for staying with us

4 out of 5

nice overnight stay

Pros: neat and tidy
Cons: n/a
Location: handy position
neat and tidy motel with friendly staff............................................................................

Posted by on 11 May 2017

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Comment from Hotel Management

29 Jun. 2017 by a

thank you

5 out of 5
Everything was great. Two thing's that could have made it perfect, we couldn't find the spa and extra pillows. Other than that one of the cleanest places I've stopped into.

Posted by on 24 Mar. 2017

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5 out of 5

Nice hotel

Pros: Quiet and in a great position for me
The motel manager was extremely helpful when I arrived late at night. She informed me of my room as well as left change in my room so I could do my washing))

Posted by , from Brisbane on 15 Mar. 2017

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5 out of 5

Nice hotel close to all amenities

Pros: The staff were excellent, very clean room
Cons: Not really, for an overnight stop or even a day or two, great rates and very clean room.
Location: Very close to tavern, Woolworths and other amenities
Excellent staff, very helpful and great location.. Value for money and a very clean hotel.

Posted by , from Caloundra, Queensland on 26 Jan. 2017

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Comment from Hotel Management

14 Mar. 2017 by agnes

thank you for for your feed back hope to see u again

3 out of 5

Ok value for money but better nearby in Emerald

Pros: Reasonable value for $85 a night.
Cons: Overall it was clean, hot water takes ages to get through then bad pressure causes water to be either scalding or cold, shower rose needs CLR to work.
Location: Very good location, close to shops and Hospital.
Found the room to be very small in comparison to others we have stayed in nearby, no compendium in room and had to go to reception to enquire for services like wi fi passcode. Wi fi was marginal reception towards back of motel.

Posted by on 26 Dec. 2016

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About the Emerald Highlands Motel

Location 5 Cypress Drive, Emerald, QLD 4720

Property Features

Emerald Highlands Motel offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and a garden are also featured at Emerald Highlands Motel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Emerald motel.

  • 13 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Emerald, QLD (EMD) (8 km / 5 mi)
  • Train station: Emerald Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Emerald Highlands Motel offers 13 forms of air-conditioned accommodation with DVD players and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and a hairdryer. Televisions come with cable channels.

  • In-room dining (limited hours)
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

On-site venue – This restaurant only serves dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM.
If you are planning to arrive after 9:00 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9:00 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4 and AUD 26 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emerald Highlands Motel
  • Emerald Highlands