4.8 out of 5

"Spacious apartment well set up. Quiet neighbourhood. Nice to have a lock up garage. " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

At Direct Hotels- Villas on Rivergum you'll be 4.2 km (2.6 mi) from Emerald Botanic Gardens and 4.7 km (2.9 mi) from Emerald Golf Club. Highlights at this property include free self parking, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a patio and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a dishwasher. A separate tub and shower, a coffee/tea maker and a ceiling fan are also available. Limited housekeeping is available.

This smoke-free apartment offers free WiFi in public areas, a garden and luggage storage. Plus you'll find laundry facilities.

Sights within a 10-minute drive of this 4-star Emerald property include Central Highlands Visitor Information Centre and Wally McKenzie House.

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$127 per night

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (7 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (2 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (7 Nights)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (2 Nights)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Direct Hotels- Villas on Rivergum ratings based on 38 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Direct Hotels- Villas on Rivergum

Everyone (22) Business (1) Couples (5) Family (11)
5 out of 5
After hours arrival was easy and well communicated.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Alanna

Hi, Thank you for your review on your stay at Villas on Rivergum. We are glad you found communication easy and enjoyed your stay. We hope to have you stay again in the near future.

5 out of 5
The price for the accommodation is excellent! Spacious and after travelling you need some space around you!

Posted by on 7 Mar. 2019

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Comment from Hotel Management

7 Apr. 2019 by Amanda Wolff - Hotel Manager

Thank you for your lovely review on your recent stay at Villas on Rivergum. We are glad you enjoyed the accommodation. Kind regards

5 out of 5
Wonderful large appartments that are well worth the money, staff are very friendly and happy to help.

Posted by on 10 Sep. 2018

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Comment from Hotel Management

11 Sep. 2018 by Alanna

Good Morning, Thank you for your wonderful review about your recent stay at Rivergum. We are glad you liked the large apartments and the staff made you feel welcome. We look forward to having you stay again in the future. Kind Regards,

5 out of 5

Quiet and spacious

Spacious apartment well set up. Quiet neighbourhood. Nice to have a lock up garage.

Posted by on 6 Sep. 2018

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Comment from Hotel Management

7 Sep. 2018 by Amanda Wolff - Hotel Manager

Good Afternoon, Thank you for your wonderful review about your recent stay at Rivergum. We are glad you enjoyed the size and comfort of the property and we hope to have you stay again in the future. Kind Regards, Amanda

4 out of 5

nice and quiet accommodation close to town

Pros: Generous spaces, great kitchen facilities. Even had a backyard - you can hire BBQS
Cons: Better quality furniture in main living space. It was a little flimsy
Location: 3 min drive from centre of town to access all facilities
Far enough away from main roads to get good sleep without traffic noise, but still relatively close to town. Nice and convenient! The layout is great too!

Posted by on 29 Jun. 2018

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Comment from Hotel Management

29 Jun. 2018 by Ben

Thank you valued guest. Happy to hear that you enjoyed your stay with us. I agree on all points, so hopefully this means we will see you again soon.

5 out of 5
Very comfortable, quiet and clean unit, large size and above expectations Would definitely recommend, only comment is that it is driving distance from restaurants and shopping

Posted by on 25 Nov. 2017

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Comment from Hotel Management

30 Nov. 2017 by Amanda Wolff - Hotel Manager

Thank you for choosing to stay with Direct Hotels - Villas On Rivergum and for taking the time to write a review. We are glad you enjoyed the accommodation and the peaceful surroundings because of our location. We hope to see you again. Kind regards

4 out of 5

A well appointed apartment in a quiet location

Pros: Lock up garage was a nice bonus.
Cons: Better lighting in the kitchen and over bathroom sink would be good.
Location: A quiet location. Not far into town where there were plenty of things to see and do.
This was a well appointed apartment in a quiet location.

Posted by , from Brisbane on 2 Oct. 2017

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Comment from Hotel Management

9 Nov. 2017 by Amanda Wolff

Thank you for choosing to stay with Direct Hotels - Villas On Rivergum. We are glad you enjoyed your stay. We hope to see you again soon.

5 out of 5

Quiet position, roomy apartment, comfortable bed

It comes complete with a lockup garage..just a pity that my Land Cruiser is too tall to fit inside it. This place could easily be a 5 star ecxept for small omissions like somewhere to hang clothes in the bathroom and a hook for the hand towel and another bath towel rack.. Tiny bath tub and shower cubicle in a generous size room. It has the wrong smoke detector in the kitchen area as it goes off too easily, it needs to be a proper kitchen smoke alarm. It could do with better lighting in the kitchen as it's too dim. These are small omissions but they would improve my scorecard.

Posted by , from S on 4 Jul. 2017

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Comment from Hotel Management

9 Jul. 2017 by Amanda Wolff - Hotel Manager

Dear Gaz, Thank you for choosing to stay at Villas On Rivergum and for taking the time to write a review. We appreciate the feedback and hope to see you again.

5 out of 5

Convenient and quiet

Had to wait until exactly 2pm for check in, but nice place to stay

Posted by on 21 May 2017

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Comment from Hotel Management

30 Jun. 2017 by Amanda Wolff - Hotel Manager

Dear Guest, Thank you for choosing Villas On Rivergum for your accommodation and for taking the time to write a review. Our check-in time is from 2pm but we would of been happy to arrange an earlier check-in if you required it. We hope you stay with us again. Thank you

5 out of 5

Best stay

My partner and stayed for getting ready for my wedding and wedding night and we are so happy. The staff were wonderful and the unit was outstanding. Thank you for everything

Posted by , from emerald on 27 Apr. 2017

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Comment from Hotel Management

6 May 2017 by Amanda Wolff - Hotel Manager

Hi Pamela, Thank you for choosing to stay at Villas On Rivergum and for taking the time to write a review. We are pleased you enjoyed the accommodation and you looked beautiful on your wedding day! We wish you and your husband all the happiness. Congratulations!

About the Direct Hotels- Villas on Rivergum

Location 21 Rivergum Drive, Emerald, QLD 04720

Property Features

As a guest of Direct Hotels- Villas on Rivergum, you'll find a garden and laundry facilities. WiFi is free in public spaces. Self parking is free. This 4-star Emerald apartment is smoke free.

  • 1 floor
  • 36 guestrooms or units
  • 30 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Emerald, QLD (EMD) (3.9 km / 2.4 mi)
  • Train station: Emerald Station (4.4 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Direct Hotels- Villas on Rivergum offers 36 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to patios. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, microwaves, dishwashers and coffee/tea makers. Bathrooms include a separate bath and shower and a hairdryer. This Emerald apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private patio
  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM.
If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation.

Reception hours are 8 AM-6 PM Monday-Friday, 8:30 AM to noon and 2-6 PM on Saturday, and 9 AM to noon on Sunday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per stay.
  • Cribs (infant beds) are available for AUD 15 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited.

  • Only service animals are allowed
  • Events/parties not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 30.00 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Direct Hotels Villas Rivergum Emerald
  • Direct Hotels Villas Rivergum
  • Direct Villas Rivergum Emerald
  • Direct Villas Rivergum
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.