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4.8 out of 5

"They need to clean under the furniture/lounges. Some kind of very loud rodent woke us up 430am. sounded like it was in the roof. Bedding very comf ... " More

By a verified traveller on Sat 01 May 2021

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Hotel Description

At Direct Hotels- Villas on Rivergum you'll be within a 10-minute walk of Rifle Range Nature Refuge and 4.3 km (2.7 mi) from Emerald Botanic Gardens. Highlights at this property include free self parking, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a patio, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a dishwasher. A private yard, a DVD player, and a separate tub and shower are also available. Limited housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, a picnic area, and luggage storage.

With a stay at this 4-star Emerald property, you'll be 4.7 km (2.9 mi) from Emerald Golf Club and 4.8 km (3 mi) from Central Highlands Visitor Information Centre.

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$125* Per night/room 11 Aug. - 12 Aug.

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Direct Hotels- Villas on Rivergum ratings based on 41 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Direct Hotels- Villas on Rivergum

Everyone (23) Couples (8) Business (1) Family (10)
4 out of 5
They need to clean under the furniture/lounges. Some kind of very loud rodent woke us up 430am. sounded like it was in the roof. Bedding very comfy though. Amenities very clean.

Posted by on 1 May 2021

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Comment from Hotel Management

5 May 2021 by Beata - Hotel Manager

Hi, thank you for your review, guest reviews are very important for us. This information helps us to improve our customer experience at the Villas on the Rivergum. We look forward to welcome you back soon.

5 out of 5
After a 15hr dive it was so nice to walk into a clean and fresh room

Posted by , from Forster on 24 Nov. 2020

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Comment from Hotel Management

24 Nov. 2020 by Amanda - Hotel Manager

Thank you for staying with us. We are glad you enjoyed your stay.

4 out of 5
It was quiet a bit out of town very clean and spacious good check in

Posted by on 10 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Paige

Hi there, Thank you for taking the time to write a review on your stay with us. We are situated a little bit out of town (5 minute to town center) but we hope that you enjoyed the peace and quiet. We hope to see you again in the near future. Kind Regards, Paige- Villas on Rivergum

5 out of 5

Posted by on 3 Oct. 2019

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Comment from Hotel Management

4 Oct. 2019 by Amanda Wolff - Hotel Manager

Thank you for your rating review. We really do appreciate it and glad you enjoyed the accommodation.

5 out of 5
After hours arrival was easy and well communicated.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Alanna

Hi, Thank you for your review on your stay at Villas on Rivergum. We are glad you found communication easy and enjoyed your stay. We hope to have you stay again in the near future.

5 out of 5
The price for the accommodation is excellent! Spacious and after travelling you need some space around you!

Posted by on 7 Mar. 2019

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Comment from Hotel Management

7 Apr. 2019 by Amanda Wolff - Hotel Manager

Thank you for your lovely review on your recent stay at Villas on Rivergum. We are glad you enjoyed the accommodation. Kind regards

5 out of 5
Wonderful large appartments that are well worth the money, staff are very friendly and happy to help.

Posted by on 10 Sep. 2018

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Comment from Hotel Management

11 Sep. 2018 by Alanna

Good Morning, Thank you for your wonderful review about your recent stay at Rivergum. We are glad you liked the large apartments and the staff made you feel welcome. We look forward to having you stay again in the future. Kind Regards,

5 out of 5

Quiet and spacious

Spacious apartment well set up. Quiet neighbourhood. Nice to have a lock up garage.

Posted by on 6 Sep. 2018

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Comment from Hotel Management

7 Sep. 2018 by Amanda Wolff - Hotel Manager

Good Afternoon, Thank you for your wonderful review about your recent stay at Rivergum. We are glad you enjoyed the size and comfort of the property and we hope to have you stay again in the future. Kind Regards, Amanda

4 out of 5

nice and quiet accommodation close to town

Pros: Generous spaces, great kitchen facilities. Even had a backyard - you can hire BBQS
Cons: Better quality furniture in main living space. It was a little flimsy
Location: 3 min drive from centre of town to access all facilities
Far enough away from main roads to get good sleep without traffic noise, but still relatively close to town. Nice and convenient! The layout is great too!

Posted by on 29 Jun. 2018

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Comment from Hotel Management

29 Jun. 2018 by Ben

Thank you valued guest. Happy to hear that you enjoyed your stay with us. I agree on all points, so hopefully this means we will see you again soon.

5 out of 5
Very comfortable, quiet and clean unit, large size and above expectations Would definitely recommend, only comment is that it is driving distance from restaurants and shopping

Posted by on 25 Nov. 2017

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Comment from Hotel Management

30 Nov. 2017 by Amanda Wolff - Hotel Manager

Thank you for choosing to stay with Direct Hotels - Villas On Rivergum and for taking the time to write a review. We are glad you enjoyed the accommodation and the peaceful surroundings because of our location. We hope to see you again. Kind regards

About the Direct Hotels- Villas on Rivergum

Location 21 Rivergum Drive, Emerald, QLD 04720

Property Features

As a guest of Direct Hotels- Villas on Rivergum, you'll find barbecue grills, a garden, and a picnic area. WiFi is free in public spaces. Self parking is free. This 4-star Emerald apartment is smoke free.

  • 1 floor
  • 36 guestrooms or units
  • 30 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Emerald, QLD (EMD) (3.9 km / 2.4 mi)
  • Train station: Emerald Station (4.4 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Direct Hotels- Villas on Rivergum offers 36 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to patios. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers. This Emerald apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private patio
  • Separate bedroom
  • Dining room
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM-6 PM Monday-Friday, 8:30 AM to noon and 2-6 PM on Saturday, and 9 AM to noon on Sunday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per stay.
  • Cribs (infant beds) are available for AUD 15 per stay.

Pet Policy

  • Pets and service animals are not allowed at Direct Hotels- Villas on Rivergum

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Onsite parties or group events are strictly prohibited.

  • No lifts
  • Service animals not allowed
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 30.00 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villas Rivergum
  • Villas Rivergum Emerald
  • Villas Rivergum Hotel
  • Villas Rivergum Hotel Emerald
  • Direct Hotels Villas Rivergum Emerald
  • Direct Hotels Villas Rivergum
  • Direct Villas Rivergum Emerald
  • Direct Villas Rivergum
  • Direct Hotels On Rivergum
  • Direct Hotels- Villas on Rivergum Emerald
  • Direct Hotels- Villas on Rivergum Apartment
  • Direct Hotels- Villas on Rivergum Apartment Emerald

You should know

  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.