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4.2 out of 5

"Property was very basic. Dirty. Noisy. Only 1 teaspoon only 1 side plate and all crockery was dirty For ‘Executive’ apartment would not recommend " More

By a verified traveller on Wed 21 Oct 2020

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Hotel Description

At Emerald Executive Apartments you'll be within just a 10-minute stroll of Emerald Botanic Gardens and Emerald Golf Club. Highlights at this property include free self parking, and in-room kitchenettes and free WiFi.

Each apartment features a balcony, an LCD TV, and a coffee/tea maker. A kitchenette comes equipped with a refrigerator and a microwave, and a minibar provides refreshments. An iron/ironing board and a desk are also available.

This business-friendly apartment building offers free WiFi in public areas, express check-in, and express check-out. Additionally, you'll find laundry facilities.

Places within a 30-minute walk of this 3.5-star Emerald property include Central Highlands Visitor Information Centre and Wally McKenzie House.

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$112* Per night/room 18 Jun. - 19 Jun.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Emerald Executive Apartments ratings based on 140 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Emerald Executive Apartments

Everyone (95) Couples (28) Business (2) Family (10)
4 out of 5

Posted by on 1 Jun. 2021

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2 out of 5
We were disappointed with the state of the room on check in.The bed was in the middle of the room nowhere near the bed head, the balcony door was wide open with the a/c & fan running & there were dead insects allover the drainer & floor. The drapes only had about 2/3 of the hooks required so sagged & didn't look good. We ate in the room but there was no detergent to wash the dishes afterwards. Shower head had no jets in the rose so it didn't spray, it gushed. Not what I would expect in an "Executive Apartment".

Posted by , from Toowoomba on 3 Nov. 2020

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3 out of 5
Property was very basic. Dirty. Noisy. Only 1 teaspoon only 1 side plate and all crockery was dirty For ‘Executive’ apartment would not recommend

Posted by on 21 Oct. 2020

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3 out of 5
Close to shops and other amenities including the golf course. The building is not impressive on arrival and the public areas inside look old, worn and a bit like a boarding house. No interaction with management as you get a code to enter your room and the building. Don't arrive before check in time as the code was not sent until then. The after hours contacts all go to voice mail. personal service - NIL. Room was clean and comfortable .

Posted by on 25 Aug. 2020

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5 out of 5

Posted by on 3 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Brittany - Supervisor

Thankyou so much for your review, we're glad you're enjoying your stay!

5 out of 5
Very clean,,easy check in loved it,,great position,,had everything u could have wanted

Posted by on 16 Sep. 2019

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4 out of 5
Great room close to Coles awesome. Would rent again lean quiet

Posted by on 8 Sep. 2019

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5 out of 5
Every thing was great apart from having to carry everything up stairs

Posted by on 30 Aug. 2019

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5 out of 5
Incredible customer service, great value, cannot recommend enough.

Posted by on 30 Jul. 2019

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1 out of 5
i have never been there what else can i say no stay no comment

Posted by on 18 Jul. 2019

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About the Emerald Executive Apartments

Location 160 Egerton Street, Emerald, QLD 4720

Property Features

Emerald Executive Apartments offers its guests laundry facilities, express check-in, and express check-out. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Emerald apartment.

  • 1 floor
  • 10 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Emerald, QLD (EMD) (5.6 km / 3.5 mi)
  • Train station: Emerald Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Emerald Executive Apartments offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star apartment have kitchenettes with refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony
  • Minibar
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an access code. For more details, please contact the property using the information on the booking confirmation.

Guests will receive an SMS or email with check-in instructions and an access code before arrival.

This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an access code. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No cots (infant beds) available
  • No lifts
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emerald Executive Apartments Apartment
  • Emerald Executive Apartments
  • Emerald Executive Apartments Emerald
  • Emerald Executive Apartments Apartment
  • Emerald Executive Apartments Apartment Emerald

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Emerald Executive Apartments.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.