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Suncadia Resort, a Destination by Hyatt Residence

4.0 star property
Family-friendly resort with 2 restaurants and full-service spa

Photo gallery for Suncadia Resort, a Destination by Hyatt Residence

Exterior
Indoor pool, outdoor pool, pool loungers
Lobby
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping
The current price is AU$383
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
3600 Suncadia Trail, Cle Elum, WA, 98922
  • Place, Swiftwater Cellars
    ‪4 min drive‬
  • Place, Roslyn Cemetery
    ‪6 min drive‬
  • Place, Central Washington University
    ‪36 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Resort View (Lodge)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View (Lodge)

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Resort View (Lodge)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
Hairdryer
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Fireplace, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Fireplace, Resort View (Lodge)

7.6 out of 10
Good
(4 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Fireplace, River View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Fireplace, River View (Lodge)

7.6 out of 10
Good
(9 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View (Lodge)

Private kitchen

Suite, 1 Bedroom, Resort View (Lodge)

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
  • 81 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View (Lodge)

Private kitchen

Suite, 1 Bedroom, River View (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
  • 81 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Resort View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Resort View (INN)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Golf View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Golf View (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Resort View, Corner (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Resort View, Corner (INN)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Golf View, Corner (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Golf View, Corner (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Golf View (INN)

Room, 1 King Bed, Golf View (INN) | Terrace/patio

Room, 1 King Bed, Golf View (INN)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Resort View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Resort View (INN)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Condo, 1 Bedroom (Trailhead 1)

Condo, 1 Bedroom (Trailhead 1)

Condo, 1 Bedroom (Trailhead 1)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (Trailhead 1)

Condo, 2 Bedrooms (Trailhead 1)

Condo, 2 Bedrooms (Trailhead 1)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Condo, 2 Bedrooms, Corner (Trailhead 1)

Condo, 2 Bedrooms, Corner (Trailhead 1)

Condo, 2 Bedrooms, Corner (Trailhead 1)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Condo, 2 Bedrooms (Trailhead 2)

Condo, 2 Bedrooms (Trailhead 2)

Condo, 2 Bedrooms (Trailhead 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Condo, 1 Bedroom (Trailhead 2)

Condo, 1 Bedroom (Trailhead 2)

Condo, 1 Bedroom (Trailhead 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms, Corner (Trailhead 2)

Condo, 2 Bedrooms, Corner (Trailhead 2)

Condo, 2 Bedrooms, Corner (Trailhead 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Bunk Beds

Suite, 1 Bedroom, Hot Tub (Lodge)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Cle Elum

A family-friendly stay in Cle Elum awaits you at Suncadia Resort, a Destination by Hyatt Residence. You'll be 2 km (1.3 mi) from Swiftwater Cellars and 2.9 km (1.8 mi) from Roslyn Cemetery. Highlights at this resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Glade Spring Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, The Source Plates & Pours, serves local cuisine and is open for breakfast, lunch and dinner. Enjoy the 3 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find an outdoor swimming pool, free Wi-Fi in public areas and a gym. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .With a stay at this 4-property class Cle Elum resort, you'll be 3.7 km (2.3 mi) from Roslyn Museum and 3.8 km (2.3 mi) from Coal Miners Memorial.
View more Resorts in Cle ElumOpens in a new window

What's nearby

  • Swiftwater Cellars - 4 min drive - 2.1 km
  • Roslyn Cemetery - 6 min drive - 2.8 km
  • Snoqualmie Summit Ski Area - 30 min drive - 52.8 km
  • Summit at Snoqualmie Summit Central - 32 min drive - 56.3 km
  • Central Washington University - 36 min drive - 58.7 km

Getting around

  • Seattle-Tacoma International Airport (SEA) - 98 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Wendy's - ‬10 min drive
  • ‪Gravity Coffee - ‬10 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪The Source - ‬2 min walk

About this property

Suncadia Resort, a Destination by Hyatt Residence

Family-friendly resort with 2 restaurants and full-service spa
Suncadia Resort, a Destination by Hyatt Residence offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Suncadia Resort, a Destination by Hyatt Residence. Free self parking is available.

This 4-star Cle Elum resort is smoke free.

  • 254 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Suncadia Resort, a Destination by Hyatt Residence offers 254 accommodations with a safe and free newspapers. Beds feature premium bedding. 27-inch LCD televisions come with pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa, Glade Spring Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 23 per night)
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Source Plates & Pours
  • The Stovehouse

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Paddleboard
  • Pilates classes
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • Scooter/moped rentals
  • Sledding
  • Snowshoeing
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 16 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 23 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suncadia
Suncadia Cle Elum
Suncadia Resort
Suncadia Resort Cle Elum
Suncadia Hotel Cle Elum
Suncadia Resort Cle Elum
Suncadia Resort
The Lodge at Suncadia Resort
Suncadia Resort, a Destination by Hyatt Residence Resort
Suncadia Resort, a Destination by Hyatt Residence Cle Elum

Frequently asked questions

What is the cancellation policy at Suncadia Resort, a Destination by Hyatt Residence?

Suncadia Resort, a Destination by Hyatt Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Suncadia Resort, a Destination by Hyatt Residence?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Suncadia Resort, a Destination by Hyatt Residence on 17 Dec 2025 start from AU$329.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Suncadia Resort, a Destination by Hyatt Residence?

Yep, Suncadia Resort, a Destination by Hyatt Residence has a free self car park. Additionally there is valet parking for USD 23 per night.

Is there a spa on site at Suncadia Resort, a Destination by Hyatt Residence?

Yep, Glade Spring Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Suncadia Resort, a Destination by Hyatt Residence have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Suncadia Resort, a Destination by Hyatt Residence have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Suncadia Resort, a Destination by Hyatt Residence?

Suncadia Resort, a Destination by Hyatt Residence features a full-service spa, a health club and an outdoor pool.

What makes Suncadia Resort, a Destination by Hyatt Residence a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Suncadia Resort, a Destination by Hyatt Residence.

Is Suncadia Resort, a Destination by Hyatt Residence family-friendly?

You bet! With amenities such as a children's pool, a playground and a waterslide, it's no surprise that Suncadia Resort, a Destination by Hyatt Residence is a hit with families.

Is there a free airport shuttle available at Suncadia Resort, a Destination by Hyatt Residence?

No, Suncadia Resort, a Destination by Hyatt Residence does not offer an airport shuttle service.

Is there a bar or restaurant at Suncadia Resort, a Destination by Hyatt Residence?

Yep, you can grab a meal at Suncadia Resort, a Destination by Hyatt Residence's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Suncadia Resort, a Destination by Hyatt Residence?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Suncadia Resort, a Destination by Hyatt Residence?

Dogs are welcome at Suncadia Resort, a Destination by Hyatt Residence, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Suncadia Resort, a Destination by Hyatt Residence?

Yep, Suncadia Resort, a Destination by Hyatt Residence has a 36-hole golf course. A golf driving range, golf lessons, golf carts and a golf pro shop are also available.

Suncadia Resort, a Destination by Hyatt Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 517 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved quite and peaceful area.
Stayed 1 night in Sep 2025

4/10 Poor

Clovis

Liked: Cleanliness, staff & service
The room we were put in had no decent views despite it showing in the bookings we were gonna have resort views, we had to pay an extra $80 to be moved into one of those rooms, This place is very pricey and I’m not sure why amenities make that price worth it but it’s certainly not what close to what they charge, it’s a very average resort with old and outdated facilities!! We had flies all over our drinks and food in the rooms, it was extremely disappointing!! The staffs were excellent and paid close attention to our needs!! Overall I doubt I’ll be returning
Stayed 3 nights in Sep 2025

10/10 Excellent

Leeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort on golf course. Amenities were wonderful and great dining options. The room at the Inn was quiet and spacious. Very comfortable bed and huge bathroom. The balcony was great too for relaxing.
Stayed 1 night in Aug 2025

8/10 Good

Bertila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Inna, Colorado Springs

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Extremely disappointed with how dirty the outside was and how many bugs and cobwebs were all over the bedrooms and bathrooms
Stayed 2 nights in Aug 2025

8/10 Good

Jake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort with a few minor issues

We stayed at the lodge which included access to additional areas of the resort such as multiple pools, yard games and the spa. Initial impression was great, friendly staff, hotel was clean and has a good layout. Lots of families and lots of people with dogs. Restaurant and bar had good quality food and drinks. Huge rave for how quiet it was in the room and hallways. Never heard outside noise despite it being a packed house. A few minor issues. Asked staff about certain events and they weren’t knowledgeable about them and had to check their own website but still couldn’t elaborate. We stayed three nights and never had housekeeping show up to restock things such as coffee and toilet paper. When we left Monday morning at 6am there was one person working the front desk and he was also acting as the valet so it took a little longer than I would have liked to check out (kind of petty I know). I was also left disappointed Monday morning when the lobby had not been cleaned, the floors weren’t swept and there were takeout boxes left around that appeared to have been there from the night before. For the price of the resort I would have expected those minor issues to have not come up. That being said, the resort is very nice, the facilities are very nice and the large pool area is great for families, get their early to get a spot as chairs go fast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations in beautiful setting
Stayed 1 night in Aug 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our condo was nice but noticed on arrival our door had been damaged and their was no strike plate at all. They gave us another condo.Restaurant staff nice but slow service. Pool and hot tub were fine at the condo and overall Suncadia is a beautiful place. Really needed more than 1 day. It is pricey.
Stayed 1 night in Aug 2025

10/10 Excellent

Dexter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! The 2bedroom condo that my family & I stayed in is huge! The room is clean and comfortable. There’s lots of things to do in this resort and 2 nights is not enough. We will definitely come back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas G

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Haley

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

David

0
Stayed 2 nights in Aug 2025

10/10 Excellent

TATYANA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here with 3 kids. They have a pool right next to the hotel and 3 more pools and slides about 7 minutes walk from the resort at the sport facilities. Very clean and well kept up.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for adventures or to unwind. Great rooms and amenities. Dining options were meh and service ranged from absolutely awesome to just pretty good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erik

Stayed 4 nights in Jul 2025

10/10 Excellent

Lauren

Stayed 1 night in Aug 2025

8/10 Good

jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful properyy

Really beautiful property. Not very well managed. Staff are very nice but understaffed and poorly trained. Realize you're gonna have to really dig to find out what you can do around Property as the front desk when you register won't tell you and may not have answers to any other questions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kulveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Suncadia.

Amazing weekend.
Stayed 1 night in Aug 2025

10/10 Excellent

daniel, oxford

Stayed 1 night in Jul 2025

10/10 Excellent

Paul, Newcastle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, helped correct the room with balcony with no issue!
Stayed 2 nights in Jul 2025

10/10 Excellent

Serghei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Laura

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
The rates they are charging for their hotel is absurd. They are really missing the mark here. The room wasn’t ready when we arrived. We waited about 20-30 minutes. And when we got to our room, it was filthy. Food all over the couch, stains all over the walls, pubic hair all over the bathroom, it looked like it hadn’t even been cleaned. The room furniture was old and falling apart. Very dated. The carpet was all bunching up and uneven in a lot of areas. The property isn’t very well up-kept, it was dingy, and old looking. The restaurant was painfully slow. We waited about 1.5 hrs for our food. The poor bar server was handling about 7 tables himself, 5 people at a table each. We felt really bad for him. The food, however, was really really good. They did free s'more's from 7-9pm which was really cool. The pools are very well kept and warm! We really enjoyed that part. Overall, I probably wouldn’t visit again. It’s way too expensive for the quality of the property.
Stayed 1 night in Aug 2025