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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Eco-certified hotel with free breakfast and fitness centre

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Relax in our spacious lobby with a reception desk, comfortable seating area, and large flat-screen TV.
Relax in a stylish room with a comfortable bed, bedside table, and decorative accents.
Indulge in a variety of dishes, including turkey sausage and bacon, at our self-service buffet.
Relax in the comfortable seating area with a sofa and armchairs, and enjoy a beverage at the small table.
Relax by the pool with a view of the outside, surrounded by comfortable seating and a handrail for safety.

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
The current price is AU$172
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(116 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(43 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds

9.4 out of 10
Exceptional
(54 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

1 bedroom, in-room safe, desk, blackout curtains

Room (Specialty)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Edmonton

At Holiday Inn Express & Suites West Edmonton - Mall Area by IHG, you'll be 2.9 km (1.8 mi) from West Edmonton Mall and 6.8 km (4.2 mi) from TELUS World of Science-Edmonton. Highlights at this eco-friendly hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this West Edmonton hotel include Rogers Place and University of Alberta.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.1 km
  • Fantasyland - 3 min drive - 2.5 km
  • World Waterpark - 3 min drive - 2.5 km
  • Fort Edmonton Park - 10 min drive - 7.7 km
  • University of Alberta - 13 min drive - 10.4 km

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 30 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬9 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Arby's - ‬15 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Eco-certified hotel with free breakfast and fitness centre
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the eco-certified Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

  • 137 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2017
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and a safe. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Experience the sleek, contemporary design of this hotel, featuring a glass and brick facade with a covered entrance.

Hyatt Place Edmonton-West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,500 reviews
The price is AU$189
includes taxes & fees
1 Sept - 2 Sept
Hyatt Place Edmonton-West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG on 1 Sept 2025 start from AU$171.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yep, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG has an indoor pool.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is a hit with families.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG serve breakfast?

Yep, travelers are hooked on the free continental brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 855 out of 1339 reviews
Rating 8 - Good. 332 out of 1339 reviews
Rating 6 - Okay. 77 out of 1339 reviews
Rating 4 - Poor. 32 out of 1339 reviews
Rating 2 - Terrible. 43 out of 1339 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Galileo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2025

6/10 Okay

Nicholas

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a soiled towel hidden under a chair which smelt awful upon arrival. I also booked a room with a jetted tub which did not work. But good pricicng and convenient are
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our stay was great! Beds were comfy, hot tub was hot although not very bubbly. Breakfast was always hot and fresh and the workers were pleasant and friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

Brayden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and amazing place everything was awesome!!!
Stayed 1 night in Apr 2025

4/10 Poor

Faima

Liked: Cleanliness
Disliked: Staff & service
Facility was clean but there was no wifi for all 5 nights in the room
Stayed 5 nights in Apr 2025

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Peter

The hotel was ok but very noisy with lots of children running around most of the night. There was internet advertised but it was so bad I had to hotspot to be able to work.

6/10 Okay

Nazariy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
no internet wi fi
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Horacio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brandi

Stayed 2 nights in Apr 2025

4/10 Poor

Buena

Travelled with family
Disliked: Staff & service
They advertised $5 off of WEM's galaxyland and/or world water park. Theb we found out we got overprized for $20. We talked to them and we're basically told to just suck it up bcoz we booked from expedia but the tickets were sold by them. There own system is flawed and ignorant complaint management does not help.
Stayed 2 nights in Apr 2025

6/10 Okay

Grettel

Travelled with family
No internet service. No attention to detail. Pool facility extremely full strong of cloró, to the point you can’t even enter to pool. Indoor parkade very dirty. Decent breakfast
Stayed 4 nights in Apr 2025

8/10 Good

DARIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Staff members were great!
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Pretty dirty

We had a good time besides the cleanliness of the room. Out Jacuzzi, which we payed extra for wouldn't hold water and there was a layer of scum around the jacuzzi. As well as that the walls of the room had stains and I could a blonde hair in the bed. Besides that service was friendly although we were not offered any compensation for the condition of the room
Stayed 1 night in Apr 2025

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good, normal stay. Parking in the underground was much calmer. The one thing we didn’t like was that our hotel stay receipt was left taped to the door. It had my name and some info on it for anyone to read and know who was in the room. As a woman, I did not like that.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristy

Stayed 3 nights in Apr 2025

10/10 Excellent

Emmett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Yujia, BURNABY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable
Stayed 2 nights in Apr 2025

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Bery
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Stayed 3 nights in Apr 2025

8/10 Good

Rod

Stayed 1 night in Mar 2025