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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Hotel with free breakfast, near West Edmonton Mall

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Property preview
Exterior
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$160
includes taxes & fees
26 Jan - 27 Jan

Explore the area

View map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪4 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(131 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(63 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(49 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Edmonton

At Holiday Inn Express & Suites West Edmonton - Mall Area by IHG, you'll be 2.9 km (1.8 mi) from West Edmonton Mall and 6.8 km (4.2 mi) from TELUS World of Science-Edmonton. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this West Edmonton hotel include Rogers Place and University of Alberta.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.8 km
  • Fantasyland - 3 min drive - 3.2 km
  • World Waterpark - 3 min drive - 3.2 km
  • Galaxyland - 4 min drive - 2.8 km
  • Ice Palace - 4 min drive - 3.5 km

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪Noodle Street - ‬17 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel with free breakfast, near West Edmonton Mall
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

  • 137 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2017
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and a safe. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)
Hyatt Place Edmonton-West
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,794 reviews
The price is AU$176
includes taxes & fees
20 Jan - 21 Jan
Hyatt Place Edmonton-West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG on 26 Jan 2026 start from AU$159.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yep, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG has an indoor pool.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is a hit with families.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG serve breakfast?

Yep, travelers are hooked on the free continental brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 930 out of 1450 reviews
Rating 8 - Good. 352 out of 1450 reviews
Rating 6 - Okay. 85 out of 1450 reviews
Rating 4 - Poor. 36 out of 1450 reviews
Rating 2 - Terrible. 47 out of 1450 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Callie

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sheets coverd in blood garbage in room.and woken up to loud musice because there was a curch in the hotel!?
Stayed 1 night in Oct 2025

10/10 Excellent

JoAnne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We will be back
Stayed 3 nights in Oct 2025

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Kim Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Oct 2025

10/10 Excellent

Perry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here. It’s great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 3 nights in Sep 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Whenever we come up there for medical appointments and staff ensure that everything is in great standing through rooms are clean the staff is friendly and the only place we will stay when we come over to Edmonton.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good breakfast, underground parking, quick drive to WEM, sell slightly discounted WEM Galaxyland and WEM World Waterpark tickets.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Eric

Stayed 2 nights in Sep 2025

10/10 Excellent

Boldsukh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Oct 2025

4/10 Poor

Yan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Didnt have a problem with the hotel itself. The room was spacious. Our problem was the noise. There seems to be zero sound proofing. The hotel was full, seemed to be lots of people for youth sports teams staying and the room above us sounded like a full on tournament going on. At first we thought it was someone just dragging their suitcase across the floor but it continued repetively for 20 minutes, with the addition of stomping, and something bouncing. Dont get me wrong, we have young kids, i know they can be noisy. We waited until 11pm to see if it would settle but when it continued to increase in volumn we called the front desk who said they would call the above room and ask them to quiet down. I can only guess the adults of said room were those in the lobby and didnt receive the message as after the phone call someone above literally just started jumping on the spot and slamming a chair up and down. It took 3 more phone calls until midnight before the noise settled, around the same time the lobby cleared. Could be coincidence. Although this is a loud guest issue, not a staff member being incompetent at their job issue, i do believe the sound proofing or lack of is more of a concern, as even a sneeze could be heard above in the morning.
Stayed 1 night in Oct 2025

8/10 Good

Violet

Stayed 2 nights in Oct 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the underground parking was nice, clean rooms with a great continental breakfast. And close to the West Edmonton mall.
Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Kristine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, accommodating, and spacious rooms. Plenty of room for our toddler to run around in. Great staff. Would stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher Don, Calgary

Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and extremely clean. Breakfast was awesome. Dana, who checked us in, was absolutely amazing- very friendly, knowledgeable, helpful and just left a wonderful impression.
Stayed 1 night in Oct 2025