6/10 Okay
Nikos
2 Jan 2026
Liked: Staff & service, amenities
Disliked: Cleanliness
The location is undoubtedly the hotel’s best asset. It is situated in a safe and highly convenient area, with the airport bus stopping right outside for both arrivals and departures. Additionally, its proximity to Haymarket Station makes navigating the city effortless.
I also appreciated the complimentary coffee in the morning, the all-day hot water, and the effective heating system, which was perfect for those sensitive to the cold.
However, the experience was dampened by noticeable maintenance issues, such as loud, squeaky pipes that were particularly disruptive late at night.
The most significant drawback, however, was the cleanliness. While towels were replaced upon request, they often had visible marks, forcing us to contact reception for further replacements. Most disappointing was that during our six-night stay, the room was never once cleaned or vacuumed. Given the limited space, having to walk on the same area throughout our stay, either with our shoes after entering the room or after showering, was very unpleasant.
Furthermore, the air vents are in need of a deep clean (as shown in the photos). One of us suffered from a persistent dry hacking cough that only occurred while inside the room and ceased immediately upon leaving.
Lastly, there were marks on the walls from day one that should have been addressed by housekeeping.
Nikos
Stayed 6 nights in Dec 2025
