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Eliza House

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Princes Street

Photo gallery for Eliza House

Standard Triple Room, Ensuite
Interior
Single Room, Ensuite | Exterior
Miscellaneous
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is AU$260
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
14-16 Grosvenor Street, Haymarket, Edinburgh, Scotland, EH12 5EG
  • Princes Street
    ‪10 min walk‬
  • Edinburgh Castle
    ‪16 min walk‬
  • Murrayfield Stadium
    ‪3 min drive‬
  • Edinburgh (EDI)
    ‪16 min drive‬

Room options

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite | Bathroom

Single Room, Ensuite

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Ensuite

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Double Room, Ensuite

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the area

Edinburgh

At Eliza House you'll be within just a 15-minute stroll of Princes Street and George Street. Highlights at this hotel include in-room Smart TVs. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Added amenities include a front desk safe. .Places within a 30-minute walk of this 3-property class West End hotel include Grassmarket and Edinburgh Castle.

What's nearby

  • Princes Street - 10 min walk - 0.9 km
  • Edinburgh Castle - 16 min walk - 1.4 km
  • Grassmarket - 16 min walk - 1.4 km
  • Murrayfield Stadium - 3 min drive - 2.3 km
  • University of Edinburgh - 3 min drive - 1.7 km

Getting around

  • Edinburgh Haymarket Station - 2 min walk
  • Haymarket Tram Station - 4 min walk
  • Edinburgh Airport (EDI) - 28 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪Wee Vault Edinburgh - ‬5 min walk
  • ‪Ryrie’s Bar - ‬2 min walk
  • ‪Platform 5 - ‬2 min walk
  • ‪The Jolly Botanist - ‬2 min walk

About this property

Eliza House

Hotel with a 24-hour front desk, a quick walk to Princes Street
Eliza House offers its guests multilingual staff and a front desk safe. Public spaces have free WiFi.

This 3-star Edinburgh hotel is smoke free.

  • 21 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • No smoking on site
Eliza House offers 21 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Dutch, English, German, Hindi, Italian, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • 5 steps to reach entrance
  • High-pile carpet in room
  • No lift

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh

Frequently asked questions

Are there any beaches close to Eliza House?

The closest beach to Eliza House is Portobello Beach (6.8 km).

How much does it cost to stay at Eliza House?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Eliza House on 21 Sept 2025 start from AU$259.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Eliza House?

No, Eliza House does not offer an airport shuttle service.

What time are check-in & check-out at Eliza House?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Eliza House Reviews

Reviews

6.6
Rating 10 - Excellent. 98 out of 699 reviews
Rating 8 - Good. 240 out of 699 reviews
Rating 6 - Okay. 180 out of 699 reviews
Rating 4 - Poor. 110 out of 699 reviews
Rating 2 - Terrible. 71 out of 699 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Robyn

Travelled with group
Disliked: Amenities, property conditions & facilities
The property is in a great location , we had an issue with our room that was rectified right away . The night person was awesome and friendly he was new and didn’t know the protocol asked us to check with the manager in the morning. She got a little defensive about it . Given the age of the building it is to be expected to have some quirks may I suggest new caulking around the tubs , check the tv reception in the rooms provide an avail channel guide , if you are booking and want to avoid 70 steep steps to your room request a mid level or lower floor to save the legs . Overall we had a pleasant stay .
Stayed 6 nights in May 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Old Fashioned Hotel, Great Location

Lovely old fashioned hotel on a lovely street. So near to Haymarket station. It is a great base for whatever you want to do in Edinburgh. Happy to recommend.
Stayed 1 night in May 2025

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Friendly desk staff. Comfortable hotel
Stayed 1 night in Apr 2025

8/10 Good

Kemper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice piece of heritage property that is so convenient for transportation and dining, and walking to Dean Village. Well worth the value compared to other properties around. Getting breakfast thrown in was a pleasant surprise. Wifi was a bit unstable where I was on the top floor and TV could be bigger.
Stayed 2 nights in Nov 2024

2/10 Terrible

adam

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Sam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfortable environment and would come again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cute, staff were nice and never any fuss. Nice quiet location with regular and close by trams, trains and buses to anywhere you need to get to in the city.
Stayed 2 nights in Oct 2024

8/10 Good

Enjoy Faith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location. Comfortable bed and pillows. Quiet rooms. Had some free pastries and hot drinks by the reception. Downside is the weak flushing of the toilet and water can get too hot in the tap and the hot and cold faucet are separate so you cannot mixed them to control the temperature.
Stayed 3 nights in Oct 2024

4/10 Poor

John

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property needs a little tender loving care. Serviceable, but needs a lot of work to bring it up to the prices they are charging.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

John, London

Travelled with partner
Liked: Cleanliness, staff & service
A nice hotel in a building with a lot of character. I liked the retro feel of the bedrooms but can see why other may say it's dated. It does have a lot of stairs and no elevator (as advertised) but this was not an issue for us. Staff were welcoming and helpful throughout our stay. The location is good at about 20mins walk to the Scott monument or Grassmarket.
Stayed 3 nights in Aug 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 21 at the Top of the Stairs

The good: quiet, comfortable, friendly and close to the tram system. I felt safe and comfortable. They are not kidding about the stairs! There are a lot of them!
Stayed 4 nights in Jul 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service
Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".
Stayed 1 night in Jul 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Nia

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Mid

Smells like a nursing home. Seems to be falling apart a bit. The beds were soft and the staff carried our bags to our room because there is no elevator. Overall a nice stay. Shower curtains need to be changed.. moldy. Great location!
Stayed 1 night in Jul 2024

2/10 Terrible

pam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eliza hotel!!!

Like going back to 1970. Cushioned headboard. Bath awful/filthy. Shower, what a hairdresser would use. Shelves on top of shelves, couldn’t reach the windows to open or shut curtains, trim falling off in bathroom. Iron board filthy.couldn’t open the wardrobe door for the bed. 1 bed ok the other just squeaked springs had gone.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcus

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky and good value.

Very enjoyable stay, maybe the decor was a bit tired but this was reflected in the reasonable price. Staff were very attentive and kind and I appreciated reception being manned 24 hours. Very good value.
Stayed 5 nights in Jun 2024

8/10 Good

Karen, Chilliwack

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.
Stayed 1 night in Jun 2024

6/10 Okay

Sergio Oziel

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room in nice area. Could do with some updating.
Stayed 1 night in Jun 2024

10/10 Excellent

Aaminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024