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The Brown Palace Hotel and Spa, Autograph Collection

Property class: 4.5

Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

A grand entrance with a glass door, a security guard, and ornate lighting.
A grand lobby with a central seating area, multiple staircases, and ornate architectural details.
A grand staircase with ornate gold detailing and a patterned wall.
A multi-level atrium with a glass ceiling, ornate railings, and a central red rope.
An ornate lobby with a grand entrance labeled "The Spa and Salon," featuring marble columns, decorative lighting, and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is AU$347
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
321 17th St, Denver, CO, 80202
  • Place, 16th Street
    ‪2 min walk‬
  • Place, Paramount Theater
    ‪3 min walk‬
  • Place, Colorado Convention Center
    ‪8 min walk‬
  • Airport, Denver, CO (DEN-Denver Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Smoking, City View

A hotel room with a large bed, a desk, a chair, and a sofa.

Room, 1 King Bed, Smoking, City View

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Signature Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(54 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Classic Room, 1 Queen Bed, City View

8.8 out of 10
Excellent
(57 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, City View

A grand lobby with a central seating area, multiple staircases, and ornate architectural details.

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Smoking, City View

A hotel room with a tufted armchair, a sofa, a small round table, a television mounted on the wall, and a bed with a nightstand.

Grand Suite, 1 Bedroom, Smoking, City View

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

A hotel room with a large window, a round coffee table, a sofa with cushions, a bed, and a mirror.

Suite, 1 King Bed, City View, Corner

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Executive Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

A modern living room with a sofa, coffee table, and TV stand. There is a patterned carpet and a large window with blinds.

Suite, 1 Bedroom, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Smoking, City View

A traditional room with a large armchair, a sofa, a wooden coffee table, and a painting on the wall.

Presidential Suite, 1 Bedroom, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, City View

A hotel room with two beds, a ceiling fan, a round table with chairs, a small ottoman, and a large mirror.

Signature Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

A hotel room with two beds, a sofa, a desk, and a large mirror.

Room, 2 Queen Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, 1 Bedroom, Smoking, City View

A hotel room with a flat-screen TV, a sofa, a round dining table with chairs, a small coffee table, and a large window with curtains.

Royal Suite, 1 Bedroom, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

A grand lobby with a central seating area, multiple staircases, and ornate architectural details.

Suite, 1 Bedroom, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

A hotel room with a tufted armchair, a sofa, a small round table, a television mounted on the wall, and a bed with a nightstand.

Suite, 1 Bedroom, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Denver

A luxury stay in the heart of Denver awaits you at The Brown Palace Hotel and Spa, Autograph Collection. Within steps you'll find 16th Street and Denver Art Museum within a 10-minute stroll. Highlights at this hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Spa and salon at The brown Palace can include deep-tissue massages, detox wraps and body wraps along with access to the hot tub and steam room. 28343 square feet (2633 square metres) of event facilities include 19 meeting rooms and conference space. Other amenities include a gym, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 1:00 PM. There's also the convenience of valet parking. .Within a 15-minute walk of this 4.5-property class Downtown Denver hotel, attractions include Colorado Convention Center and Larimer Square.

What's nearby

  • 16th Street - 2 min walk - 0.2 km
  • Paramount Theater - 3 min walk - 0.3 km
  • Colorado State Capitol Building - 5 min walk - 0.5 km
  • Denver Art Museum - 8 min walk - 0.7 km
  • Colorado Convention Center - 8 min walk - 0.7 km

Getting around

  • 18th - California Station - 6 min walk
  • Denver Union Station - 17 min walk
  • Denver International Airport (DEN) - 31 min drive

Restaurants

  • ‪Earls - ‬3 min walk
  • ‪Yard House - ‬3 min walk
  • ‪Novo Coffee - ‬3 min walk
  • ‪Bezel - ‬3 min walk
  • ‪3 Margaritas - Downtown Denver - ‬4 min walk

About this property

The Brown Palace Hotel and Spa, Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection offers its guests a full-service spa and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges.

Event space at this hotel measures 28343 square feet (2633 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury The Brown Palace Hotel and Spa, Autograph Collection. For a fee, parking is available.

This 4.5-star Denver hotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 3 bars or lounges
  • 28343 sq ft of conference space
  • 2633 sq. m of conference space
  • Built in 1892
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
The Brown Palace Hotel and Spa, Autograph Collection offers 243 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa and salon at The brown Palace has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 25 to 65 for adults and USD 25 to 65 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brown Palace Lobby Tea
  • Ellyngton's
  • Palace Arms
  • Ship Tavern

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 28,343 square feet of conference space

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (121 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1892
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee (September 01 – July 22): USD 34.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 65 for adults and USD 25 to 65 for children
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

Frequently asked questions

What is the cancellation policy at The Brown Palace Hotel and Spa, Autograph Collection?

The Brown Palace Hotel and Spa, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Brown Palace Hotel and Spa, Autograph Collection?

As of 23 Sept 2026, prices found for a 1-night stay for 2 adults at The Brown Palace Hotel and Spa, Autograph Collection on 2 Oct 2026 start from AU$347, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Brown Palace Hotel and Spa, Autograph Collection?

Yep, The Brown Palace Hotel and Spa, Autograph Collection has valet parking with in/out privileges for USD 66 per day.

Is there a spa on site at The Brown Palace Hotel and Spa, Autograph Collection?

Yep, Spa and salon at The brown Palace is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

What luxury perks are available at The Brown Palace Hotel and Spa, Autograph Collection?

The Brown Palace Hotel and Spa, Autograph Collection features a full-service spa, 4 restaurants and 3 bars.

What makes The Brown Palace Hotel and Spa, Autograph Collection a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Brown Palace Hotel and Spa, Autograph Collection.

Is The Brown Palace Hotel and Spa, Autograph Collection family-friendly?

You bet! With amenities such as free infant beds and free extra beds in the guestrooms, it's no surprise that The Brown Palace Hotel and Spa, Autograph Collection is a hit with families.

Does The Brown Palace Hotel and Spa, Autograph Collection serve breakfast?

Yep, cooked-to-order breakfast is served weekdays from 6:30 AM to 11:00 AM and on weekends between 6:30 AM and 1:00 PM.

Is there a free airport shuttle available at The Brown Palace Hotel and Spa, Autograph Collection?

No, The Brown Palace Hotel and Spa, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Brown Palace Hotel and Spa, Autograph Collection?

Yep, The Brown Palace Hotel and Spa, Autograph Collection has 4 restaurants.

What time are check-in & check-out at The Brown Palace Hotel and Spa, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 153 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sharie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! We had just a quick overnight and everything was great!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is amazing the restaurants are delish!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was fresh and the service excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY SPECTACULAR HOTEL. NEVER HAD TO LEAVE FPR ANYTHING. RESTAURANT, BAR, FOOD & SERVICES ARE ABOVE PAR
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most elegant hotel in Denver. Great room, facility and service! We will be back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food was good!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Milan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and room are good sizes
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an exceptional experience. We can’t wait to get back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kaylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brown Palace is truly a timeless experience showcasing beautiful architecture and preserved history. Most staff were virtuous. Concierge not very helpful. Variety of restaurants on site. Definitely worth a visit:)
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Lyndsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Loved the history tour provided by Lee (concierge). Drop by the Ship Tavern … the Fish House punch is very refreshing and comes in an amazing tiki cup!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I mean… at this point you stay for the lobby! It’s awesome!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the St. Patrick's Day parade. Very nice stay at the Brown. Very friendly staff, excellent food and lively, friendly guests.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic and classy hotel...afternoon tea was too expensive but worth it for a one-time treat
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marlo Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stay at The Brown Palace, such an elegant step back in time!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

KayeLani

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with nice amenities Beautiful historic hotel. Attentive staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, decent dining options
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Della

Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel. The music in the atrium was lovely and our dinner at The Palace Arms was devine!! We enjoyed our stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the difference!!!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
On this stay there were problems. Our room had a broken shower door (Why did they put us into such a room?) and at breakfast both our food and the food at the table next to us came out cold. The hotel seemed overwhelmed.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Asher

Liked: Cleanliness, staff & service
Historic and great location for CBD work but hotel needs some improvements. Big and comfortable rooms and quiet which is perfect for business travel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities
Great stay. The fees and valet make it tough to afford to stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great restaurants and courteous staff. They even have a first class cigar lounge.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Suzanne

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel needs to be renovated. It’s very outdated. Ceiling is peeling. Carpet is so old. We changed rooms because the AC is broken in many rooms. It’s a hotel with history but just come for the high tea and experience the lobby. Don’t stay here.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Staff and service was top notch. Loved the historical aspects of the building.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The hotel is beautiful
Stayed 1 night in Dec 2025

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