Gaylord Rockies Resort & Convention Center

4.5 star property
Suburban hotel with 6 restaurants and 2 hot tubs

Photo gallery for Gaylord Rockies Resort & Convention Center

Property amenity
Exterior
Bar (on property)
Reception
6 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Free WiFi
The current price is AU$696
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
6700 North Gaylord Rockies Boulevard, Aurora, CO, 80019
  • Gaylord Rockies Convention Center
    ‪10 min walk‬
  • The Children's Hospital
    ‪14 min drive‬
  • Anschutz Medical Campus
    ‪15 min drive‬
  • Denver, CO (DEN-Denver Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Mountain View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Partial Mountain View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Mountain View (Mobility Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Mobility Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Partial Mountain View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room,1 King Bed with Sofa bed,Non Smoking,Partial Mountain View (Mobility Accessible,Roll-in Shower)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Mountain View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 48 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 84 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 48 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Mountain View (Hearing Accessible)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Mountain View (Hearing Accessible)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Aurora

A luxury stay in Aurora awaits you at Gaylord Rockies Resort & Convention Center. You'll be within a 5-minute walk of Gaylord Rockies Convention Center and 1.8 km (1.1 mi) from Painted Prarie Park Area. Highlights at this hotel include 6 restaurants, 2 hot tubs and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the steam room. The restaurant, Mountain Pass Sports Bar, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, 24-hour gym and lazy river. Plus you'll find free Wi-Fi in public areas, a steam room and a conference centre. There's also the convenience of valet parking. .Within a 20-minute drive of this 4.5-property class Aurora hotel, attractions include The Children's Hospital and Anschutz Medical Campus.

What's nearby

  • Gaylord Rockies Convention Center - 10 min walk - 0.9 km
  • Rocky Mountain Arsenal National Wildlife Refuge - 10 min drive - 5.2 km
  • The Children's Hospital - 14 min drive - 16.3 km
  • Anschutz Medical Campus - 15 min drive - 17.4 km
  • Dick's Sporting Goods Park - 18 min drive - 16.1 km

Getting around

  • 61st & Peña station - 6 min drive
  • Denver Airport Station - 12 min drive
  • Denver International Airport (DEN) - 15 min drive

Restaurants

  • ‪Culver's - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪Ziggi’s Coffee - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Gaylord Rockies Resort & Convention Center

Suburban hotel with 6 restaurants and 2 hot tubs
Gaylord Rockies Resort & Convention Center offers its guests a full-service spa, 2 hot tubs, a lazy river, and a waterslide. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 78 meeting rooms. Event space at this hotel measures 517987 square feet (48122 square metres) and includes a conference centre. An outdoor pool, an indoor pool, and a 24-hour fitness centre are also featured at the luxury Gaylord Rockies Resort & Convention Center. For a fee, parking is available.

This 4.5-star Aurora hotel is smoke free.

  • 1501 guestrooms or units
  • 15 levels
  • 6 dining venues
  • 517987 sq ft of conference space
  • 48122 sq. m of conference space
  • Built in 2018
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Gaylord Rockies Resort & Convention Center offers 1501 accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bathrobes and hairdryers. This Aurora hotel provides wired and wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 33 per day; includes in/out privileges)
  • Valet parking on site (USD 48 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Copper Table
  • Garden + Grain
  • Mountain Pass Sports Bar
  • Old Hickory Steakhouse
  • The Fortunate Prospector

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Steam room
  • Waterslide

Family friendly

  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Travel cot
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 78 meeting rooms
  • Business centre
  • Conference centre (517,987 square foot of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.57 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self-parking fee: USD 33 per day (in/out privileges)
  • Valet parking fee: USD 48 per day
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Rockies Resort Denver
Gaylord Rockies Resort
Gaylord Rockies Denver
Gaylord Rockies
Gaylord Rockies Resort Aurora
Gaylord Rockies Resort
Gaylord Rockies Aurora
Gaylord Rockies
Hotel Gaylord Rockies Resort & Convention Center Aurora
Aurora Gaylord Rockies Resort & Convention Center Hotel
Hotel Gaylord Rockies Resort & Convention Center
Gaylord Rockies Resort & Convention Center Aurora
Gaylord Rockies Resort Convention Center
Gaylord Rockies Resort Convention Center
Gaylord Rockies Resort & Convention Center Hotel
Gaylord Rockies Resort & Convention Center Aurora
Gaylord Rockies Resort & Convention Center Hotel Aurora

Frequently asked questions

What is the cancellation policy at Gaylord Rockies Resort & Convention Center?

Gaylord Rockies Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gaylord Rockies Resort & Convention Center?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Gaylord Rockies Resort & Convention Center on 21 Sept 2025 start from AU$647.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gaylord Rockies Resort & Convention Center?

Yep, Gaylord Rockies Resort & Convention Center has a self car park with in/out privileges for USD 33 per day.

Is there a spa on site at Gaylord Rockies Resort & Convention Center?

Yep, there is an onsite spa at Gaylord Rockies Resort & Convention Center. It has 2 hot tubs and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Gaylord Rockies Resort & Convention Center have a pool?

Gaylord Rockies Resort & Convention Center has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM.

Does Gaylord Rockies Resort & Convention Center have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Gaylord Rockies Resort & Convention Center?

Gaylord Rockies Resort & Convention Center features 2 hot tubs, an outdoor pool and an indoor pool.

Is Gaylord Rockies Resort & Convention Center family-friendly?

You bet! With amenities such as children's meals and a lazy river, as well as travel cots in the guestrooms, it's no surprise that Gaylord Rockies Resort & Convention Center is a hit with families.

Does Gaylord Rockies Resort & Convention Center serve breakfast?

Yep, breakfast is offered daily.

Is there a free airport shuttle available at Gaylord Rockies Resort & Convention Center?

No, Gaylord Rockies Resort & Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Gaylord Rockies Resort & Convention Center?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Gaylord Rockies Resort & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Reviews

Gaylord Rockies Resort & Convention Center Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 658 out of 1004 reviews
Rating 8 - Good. 161 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was pretty much perfect except 2 things- 1) We accidentally put our debit card on hold first and the hold didn’t expire until 3 nights later. And 2) The Starbucks inside the hotel served us ice cold pizza but they gave us free cookies to compensate and were very nice about it.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pool area was awesome. The room and service were great. Definitely will go back.
Stayed 1 night in Jun 2025

10/10 Excellent

sarah

Stayed 3 nights in Jun 2025

2/10 Terrible

Jerome

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
NO internet connection for the duration. TV also offline. Towels were riddled with holes and stains worse than the shroud of Tourin. Expensive mistake and Marriott doesn't give a poop. Stay on Tower Road and get two rooms for less. Less, expence,noise, commotion,
Stayed 1 night in Jun 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it’s close to the airport which is nice but the food was pricy and not that good. Drinks were fine. Cool facility though very pretty!
Stayed 1 night in May 2025

8/10 Good

Zach

Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! We loved everything except the front desk help. They seemed too busy to deal with us and very rude both at check out and check in. We had two rooms and everything was wonderful. The wait staff was great and valet staff was top notch! Please train the front desk te to be a little kinder and more welcoming.
Stayed 2 nights in May 2025

4/10 Poor

Linsey

Stayed 2 nights in Mar 2025

8/10 Good

Kelsey

Stayed 2 nights in Jun 2025

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for what you get. Meals on property are expensive. The DC super heroes thing we did was litterally just us doing a mad lib with costumed high school kids.
Stayed 2 nights in May 2025

2/10 Terrible

Trista

Stayed 2 nights in May 2025

10/10 Excellent

marilyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness

Average for a premium price

The Gaylord is a nice hotel. Booked for a birthday getaway for my son. Unfortunately, the bedding had stains and was unclean. The waterpark was a nice feature, but unfortunately, due to the weather and rain, we could only use the inside area, which was crowded. --however, my son still enjoyed the slides. There was food leftovers and bandages by the pool on the ground and no cleaning throughout the whole afternoon we were there. The food was priced higher and service was sloooow even when we went during a non-busy time. The food was average. Would not plan on returning and spending >$400 per night for the cleanliness of the place. There is just a better way of doing those things and not having to pay a premium for it. Check-in is at 4 and check-out at 12! so not even close to 24 hrs for your booking but we were ready to leave after spending the night at the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Sharis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for families.
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Haiat

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Natalie, Mcleansboro

Stayed 1 night in May 2025

10/10 Excellent

Kerri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian Brown Stacy Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced

Meh...dirty room with leftover food rappers next to bunkbeds. Mattress was painfully hard. Shower was broken with curtain 3 inches too short, soaked entire bathroom. This hotel is so overpriced its disgusting!
Stayed 1 night in May 2025