Homewood Suites by Hilton Hamilton, Ontario, Canada

3.0 star property
Hotel with free breakfast, 5-minute walk to TD Coliseum

Photo gallery for Homewood Suites by Hilton Hamilton, Ontario, Canada

Exterior
Bar (on property)
Reception
King, Suite, 2 Bedrooms, Non Smoking
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking available
  • 24/7 front desk
The current price is AU$205
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
40 Bay Street South, Hamilton, ON, L8P0B3
  • Place, Hamilton Convention Centre
    ‪2 min walk‬
  • Place, TD Coliseum
    ‪5 min walk‬
  • Place, McMaster University
    ‪11 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪17 min drive‬

Room options

Accessible Premium King Studio Suite

Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Ceiling fan
Sofa bed
  • Sleeps 4

Hearing Accessible Premium King Suite

Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Ceiling fan
Sofa bed
  • Sleeps 4

Mobility Hearing Accessible King Studio with Roll-in Shower

Air-conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4

King Studio Suite

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • Sleeps 4

Hearing Accessible King Studio Suite

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • Sleeps 4

Hearing Accessible King Suite

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • Sleeps 4

Mobility Hearing Accessible King Suite with Roll-in Shower

Air-conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4

One-Bedroom King Suite

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • Sleeps 4

Premium One-Bedroom King Suite

Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Ceiling fan
Sofa bed
  • Sleeps 4

Premium King Studio Suite

Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Ceiling fan
Sofa bed
  • Sleeps 4

Two-Bedrooms Suite

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • Sleeps 8

One-Bedroom Two Queen Suite

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • Sleeps 6

Premium One-Bedroom Two Queen Suite

Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Ceiling fan
Sofa bed
  • Sleeps 6

Premium One-Bedroom Two Queen Suite with Tub

Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Ceiling fan
Sofa bed
  • Sleeps 6

King, Studio Suite, Non Smoking

9.0 out of 10
Wonderful
(58 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 King Bed

King, Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

King, Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
Ceiling fan
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Studio, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 King Bed

Suite, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Bathtub

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Ceiling fan
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

One-Bedroom Two Queen Suite with Tub

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
Ceiling fan
  • Sleeps 6

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About the area

Hamilton

Homewood Suites by Hilton Hamilton, Ontario, Canada puts you in the heart of Hamilton, within steps of Hamilton City Hall and Art Gallery of Hamilton. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a free food/drink shopping service. Other amenities include a free manager's reception, a 24-hour business centre and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Central Hamilton hotel include TD Coliseum and Lake Ontario.

What's nearby

  • Hamilton Convention Centre - 2 min walk - 0.2 km
  • TD Coliseum - 5 min walk - 0.5 km
  • Mohawk College - 7 min drive - 2.2 km
  • Tim Hortons Field - 10 min drive - 4.0 km
  • McMaster University - 11 min drive - 5.4 km

Getting around

  • Hamilton GO Centre - 9 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 45 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪A&W Restaurant - ‬3 min walk
  • ‪Ramen Isshin - ‬4 min walk
  • ‪Toby's Good Eats - ‬4 min walk
  • ‪The Gown and Gavel - ‬4 min walk

About this property

Homewood Suites by Hilton Hamilton, Ontario, Canada

Hotel with free breakfast, 5-minute walk to TD Coliseum
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. An indoor pool, multilingual staff, and gift shops/newsstands are also featured at Homewood Suites by Hilton Hamilton, Ontario, Canada. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 182 guestrooms or units
  • 16 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Food/drink service (free)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
Homewood Suites by Hilton Hamilton, Ontario, Canada offers 182 air-conditioned accommodations with DVD players and coffee/tea makers. This accommodation is furnished with double sofa beds and dining tables. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CAD 19.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 16 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per accommodation, per stay (maximum CAD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 19.50 per night (in/out privileges)
  • Pet fee: CAD 75.00 per accommodation, per stay (maximum CAD125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Hamilton Ontario Canada
Homewood Suites Hilton Hotel Hamilton Ontario Canada
Homewood Suites Hilton Hamilton Ontario Canada Hotel
Homewood Suites Hilton Ontario Canada Hotel
Homewood Suites Hilton Ontario Canada
Homewood Suites by Hilton Hamilton Ontario Canada
wood Suites Hilton Ontario Ca
Homewood Suites by Hilton Hamilton Ontario Canada
Homewood Suites by Hilton Hamilton, Ontario, Canada Hotel
Homewood Suites by Hilton Hamilton, Ontario, Canada Hamilton

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Hamilton, Ontario, Canada?

Homewood Suites by Hilton Hamilton, Ontario, Canada offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Hamilton, Ontario, Canada?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Hamilton, Ontario, Canada on 17 Nov 2025 start from AU$205.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Hamilton, Ontario, Canada?

Yep, Homewood Suites by Hilton Hamilton, Ontario, Canada has a secured covered self car park with in/out privileges for CAD 19.50 per night. Onsite parking is limited.

Does Homewood Suites by Hilton Hamilton, Ontario, Canada have a pool?

Homewood Suites by Hilton Hamilton, Ontario, Canada has an indoor pool.

Is Homewood Suites by Hilton Hamilton, Ontario, Canada family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton Hamilton, Ontario, Canada is a hit with families.

Does Homewood Suites by Hilton Hamilton, Ontario, Canada serve breakfast?

Yep, free buffet breakfast is offered on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Homewood Suites by Hilton Hamilton, Ontario, Canada?

No, Homewood Suites by Hilton Hamilton, Ontario, Canada does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Hamilton, Ontario, Canada?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Homewood Suites by Hilton Hamilton, Ontario, Canada Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

Reviews

8/10 Good

Maitham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was clean and big but the hotel in general is old and the furniture too and it was too hard to find place for the breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Rainjo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was incredible and the room was very spacious for our one night stay .
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The best breakfast ever! Very friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

udochi

Liked: Cleanliness, staff & service, property conditions & facilities
The Restaurant services were excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely pleasant and very nice
Stayed 1 night in Jul 2025

6/10 Okay

Yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the gym but didn’t like that we had to pay for laundry
Stayed 13 nights in Jul 2025

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay. Right at downtown area of Hamilton. It was a good spot to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

steven, kapuskasing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!! Great staff great location, clean new building great amenities would recommend always
Stayed 1 night in Jul 2025

6/10 Okay

R

Disliked: Staff & service, property conditions & facilities
The pool s
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Nayan

Stayed 2 nights in Jul 2025

8/10 Good

Asad

Liked: Cleanliness, staff & service, property conditions & facilities
It is good for one night, good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Safe &quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel a must stay in Hamilton.

What a great hotel the rooms were spacious and clean with kitchen amenities that came in handy with a full fridge. The staff was very friendly and helpful, lots of indoor parking. Also the breakfast was top notch with a variety of breakfast items and the staff was quick to replenish when low. We have stayed at other hotels in Hamilton and we only chose this one as our regular hotel was booked so we took a room here for two nights and it was a great decision and find. This is our hotel now when we come to Hamilton which is often to visit family. Keep up the good work and the same standards as it was a pleasure to stay here.
Stayed 2 nights in Jul 2025

8/10 Good

Atheer

Stayed 2 nights in Jul 2025

10/10 Excellent

Lorna

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sakina EL

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing experience I love it highly recommend 👌
Stayed 5 nights in Jul 2025

10/10 Excellent

Marlys, Jamestown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable, excellent staff throughout the course of our stay.
Stayed 2 nights in Jul 2025

8/10 Good

Rajesh

Liked: Cleanliness, property conditions & facilities
Nice hotel but area needs work
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEYOND SATISFIED

I honestly enjoyed my stay at this wonderful hotel! My hotel room gave me some great ideas for my future condo or house! A-1 PERFECTO!
Stayed 3 nights in Jul 2025

10/10 Excellent

Maxine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family. Love their breakfast, there is self make waffles and tortilla.
Stayed 4 nights in Jul 2025

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable Stay, But Staff Could Be More Helpful I had an overall good stay at this hotel. I was there for 7 nights. The room was clean, comfortable, and the location was convenient for everything I needed. However, the staff were not very helpful when I made simple requests, such as for room service. Each time, there seemed to be an excuse rather than a solution, which was disappointing. Despite that, the hotel itself met expectations and offered a pleasant environment.
Stayed 7 nights in Jul 2025