Waterfront Hotel Downtown Burlington

3.0 star property

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Fireplace
Superior Room, 2 Queen Beds (Park View)
Indoor pool
Lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$183
includes taxes & fees
25 May - 26 May

Explore the area

View map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪36 min drive‬

Room options

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(70 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(185 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(69 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(129 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Burlington

Waterfront Hotel Downtown Burlington places you steps from Spencer Smith Lakefront Park and within a short 5-minute stroll of Lake Ontario. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Port House Social Bar, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 5005 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of self parking. .In proximity to this 3-property class Downtown Burlington hotel you'll find McMaster University.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • Joseph Brant Museum - 10 min walk - 0.9 km
  • Community Labyrinth - 5 min drive - 3.6 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Poacher - ‬5 min walk
  • ‪Rayhoon Persian Eatery - ‬4 min walk
  • ‪Coop Wicked Chicken - ‬1 min walk

About this property

Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

What is the cancellation policy at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on 25 May 2026 start from AU$183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waterfront Hotel Downtown Burlington?

Yep, Waterfront Hotel Downtown Burlington has an uncovered self car park with in/out privileges for CAD 22.00 per day. A self car park is also available, for a fee.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington has an indoor pool.

Is Waterfront Hotel Downtown Burlington family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Waterfront Hotel Downtown Burlington is a hit with families.

Is there a free airport shuttle available at Waterfront Hotel Downtown Burlington?

No, Waterfront Hotel Downtown Burlington does not offer an airport shuttle service.

Is there a bar or restaurant at Waterfront Hotel Downtown Burlington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM. Check-out time is noon.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1374 out of 2519 reviews
Rating 8 - Good. 617 out of 2519 reviews
Rating 6 - Okay. 315 out of 2519 reviews
Rating 4 - Poor. 111 out of 2519 reviews
Rating 2 - Terrible. 102 out of 2519 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Front desk staff, easy to check in and check out. Breakfast was great, could’ve been better if there was more seating, we ate in the boardroom.
Stayed 1 night in Feb 2026

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Spotless common areas and room. Super staff. Excellent restaurants nearby. Included light breakfast
Stayed 2 nights in Feb 2026

4/10 Poor

Nehal

Travelled with family and small children
Liked: Amenities
Lack of staff support when needed
Stayed 3 nights in Feb 2026

10/10 Excellent

Azadeh

Stayed 1 night in Feb 2026

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities
The hotel room was filthy with chewing gum stuck to the chairs and floor, along with body hair on surfaces. The pool was horrific with body hair all over the pool deck and on the pool chairs. The Hotel is not clean and we did not stay the night due to the uncleanliness of the Hotel. We stayed a 3 hours and left. When we spoke to reception at check-in he was not professional and hardly acknowledge us and our questions about the pool location and wifi. When we spoke to the same receptionist that we were checking out he stated good, and go speak to my manager.
Stayed 1 night in Feb 2026

2/10 Terrible

Jacobo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very old and dirty (curtains were torn, desk chair cover was also completely torn, carpet had stains, sink without plug, TV is bad quality and with few channels, bed cover had multiple hairs!! ) it really grossed me out ! Front staff was just ok. Didn’t seem very efficient. Breakfast was fairly decent …. Had hot and cold items.
Stayed 5 nights in Feb 2026

4/10 Poor

Asha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Minimal parking on site with a cost No fridge in room No phone to call front desk No hot tub Pool freezing Not enough food at continental breakfast many of the food dishes were empty
Stayed 2 nights in Feb 2026

8/10 Good

William Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice room and staff. Poor preparation of the breakfast buffet, there was no food when we went down and there was no smart tv which was a disappointment. Great view though
Stayed 1 night in Feb 2026

6/10 Okay

Maria

Liked: Cleanliness, staff & service
The staff was kind, Esteban at the front desk was polite and provided good service. The breakfast wasn’t good. The only fruit was bananas and these were not ready to eat. No eggs were available. Burlington is not a destination for winter.
Stayed 1 night in Feb 2026

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were friendly and helpful. The breakfast was delicious as well. Good choice!!
Stayed 1 night in Feb 2026

2/10 Terrible

Mara

Stayed 1 night in Feb 2026

10/10 Excellent

Leslie

Stayed 1 night in Feb 2026

10/10 Excellent

Brandon

Stayed 3 nights in Feb 2026

10/10 Excellent

Jonah

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, great location
Stayed 1 night in Jan 2026

10/10 Excellent

Robin

Stayed 1 night in Feb 2026

4/10 Poor

Alexis

Hotel is getting really run down. Wallpaper peeling off walls, ceiling paint peeling,
Stayed 3 nights in Feb 2026

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

6/10 Okay

Karine

Stayed 1 night in Feb 2026

10/10 Excellent

Anoop

Stayed 1 night in Feb 2026

6/10 Okay

Nehal

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very Limited space for breakfast Noisy AC you have to pay for the parking
Stayed 5 nights in Feb 2026

10/10 Excellent

Susantha

Stayed 1 night in Feb 2026

8/10 Good

Akash

Stayed 1 night in Feb 2026

10/10 Excellent

Santina

Great stay! Friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Krystal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, clean rooms. Good hot breakfast.
Stayed 1 night in Feb 2026

8/10 Good

Blesilda

Stayed 1 night in Feb 2026