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Waterfront Hotel Downtown Burlington

Property class: 3

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Staircase
Indoor pool
Interior
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$173
includes taxes & fees
27 Apr - 28 Apr

Explore the area

View map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(67 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(177 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.8 out of 10
Excellent
(66 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(124 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Burlington

Waterfront Hotel Downtown Burlington places you steps from Spencer Smith Lakefront Park and within a short 5-minute stroll of Lake Ontario. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Port House Social Bar, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 5005 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of self parking. .In proximity to this 3-property class Burlington hotel you'll find McMaster University.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • Joseph Brant Museum - 10 min walk - 0.9 km
  • Community Labyrinth - 3 min drive - 2.5 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Poacher - ‬5 min walk
  • ‪Rayhoon Persian Eatery - ‬4 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

What is the cancellation policy at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of 14 Apr 2026, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on 27 Apr 2026 start from AU$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waterfront Hotel Downtown Burlington?

Yep, Waterfront Hotel Downtown Burlington has an uncovered self car park with in/out privileges for CAD 22.00 per day. A self car park is also available, for a fee.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington has an indoor pool.

Is Waterfront Hotel Downtown Burlington family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Waterfront Hotel Downtown Burlington is a hit with families.

Is there a free airport shuttle available at Waterfront Hotel Downtown Burlington?

No, Waterfront Hotel Downtown Burlington does not offer an airport shuttle service.

Is there a bar or restaurant at Waterfront Hotel Downtown Burlington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM. Check-out time is noon.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1375 out of 2510 reviews
Rating 8 - Good. 610 out of 2510 reviews
Rating 6 - Okay. 316 out of 2510 reviews
Rating 4 - Poor. 111 out of 2510 reviews
Rating 2 - Terrible. 98 out of 2510 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, comfortable bed and good coffee!
Stayed 1 night in Jan 2026

8/10 Good

Sandra

Stayed 3 nights in Jan 2026

8/10 Good

Simon

The room was a good size and very clean, the cleaning lady was very helpful and friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Natalie

Stayed 5 nights in Dec 2025

8/10 Good

Linda

Liked: Amenities, property conditions & facilities
The staff were courteous and the room was clean. We also enjoyed the pool and that area was clean. The location of the hotel is great - we enjoyed a walk by the waterfront one evening. I was disappointed that there was not a chest of drawers in the room, so there was no place to put clothes. Thank you.
Stayed 2 nights in Jan 2026

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is getting very tired and needs a refresh. The blackout blind was tattered and torn in our room and the desk chair was also tattered and torn. The bathroom needs a serious upgrade. The shower curtain was grubby and the drain in the tub of the shower was rusty and severely chipped. The hallway corridor is very beaten and the finishes were poor. The heating/air conditioning unit in the room is old, seemed dusty and didnt have digital display so you had no idea what temperature you were setting your room to. The bed was confortable enough and clean enough. Your only other choice for that very convenient location in the heart of downtown Burlington close to restaurants and bars and the view of Lake Ontario is the new hotel next door which is twice the price of this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location on Lake Ontario
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Rhodora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing staff. great view and wonderful location.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Jan 2026

4/10 Poor

Ferdows

Disliked: Cleanliness, amenities, property conditions & facilities
I booked the lake view room but there wasn’t lake view and the charged me extra 23$ for the parking as well
Stayed 1 night in Jan 2026

8/10 Good

Joanne

Travelled with family
Liked: Amenities
Staff were amazing especially over the Christmas holidays. The room was not as nice as it was last time we stayed. The toilet was cracked, carpets were badly stained and the wall paper was coming off the wall.
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities, restaurant access, cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Myriam

Travelled with family
Liked: Cleanliness, property conditions & facilities
everything great
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 2 nights in Jan 2026

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is well
Stayed 1 night in Jan 2026

8/10 Good

JASON or Priscilla

Stayed 1 night in Dec 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities
Nice place but front desk could be better.
Stayed 1 night in Jan 2026

10/10 Excellent

Glen

Good air conditioning
Stayed 1 night in Dec 2025

10/10 Excellent

Macgregor

Stayed 2 nights in Nov 2025

10/10 Excellent

Ahlam, GUELPH

Stayed 1 night in Dec 2025

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Room starting to look tired
Stayed 5 nights in Dec 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was great, thank you
Stayed 2 nights in Dec 2025