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C Hotel by Carmen's, BW Premier Collection

Property class: 3

Photo gallery for C Hotel by Carmen's, BW Premier Collection

A spacious lobby with a central seating area, a reception desk, and a staircase leading to an upper level.
A modern dining area with a long table, multiple chairs, and a high ceiling with recessed lighting.
A swimming pool with a 1.00m depth marker, surrounded by lounge chairs and potted plants.
An outdoor patio with tables and chairs, umbrellas, and string lights.
A hotel with a modern facade, multiple floors, and a parking lot with several cars.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$213
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Splitsville Hamilton
    ‪3 min walk‬
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Buttermilk Falls
    ‪6 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a large bed, red accent walls, and two bedside tables with lamps.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a flat-screen TV, a dresser, and a red accent wall.

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with a large bed, red accent walls, and two bedside tables with lamps.

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a large bed, a red accent wall, a seating area with a red and orange patterned sofa, and a patterned carpet.

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and a red accent wall.

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a large bed, a red accent wall, a dark headboard, bedside lamps, a telephone, and a window with curtains.

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

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About the area

Hamilton

C Hotel by Carmen's, BW Premier Collection places you steps from Splitsville Hamilton and within a 15-minute stroll of Albion Falls. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Baci Ristorante, serves Italian cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 17997 square feet (1672 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include an indoor swimming pool, free Wi-Fi in public areas and a snack bar/deli. Each morning full breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class North Hannon hotel include TD Coliseum and Lake Ontario.

What's nearby

  • Splitsville Hamilton - 3 min walk - 0.3 km
  • Albion Falls - 13 min walk - 1.1 km
  • Cineplex Cinemas Hamilton Mountain - 16 min walk - 1.4 km
  • Eramosa Karst Conservation Area - 19 min walk - 1.7 km
  • Buttermilk Falls - 6 min drive - 2.2 km

Getting around

  • Hamilton GO Centre - 19 min drive
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 21 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Burger King - ‬3 min drive
  • ‪A&W - ‬2 min drive
  • ‪Lamaso - ‬3 min drive

About this property

C Hotel by Carmen's, BW Premier Collection

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. An indoor pool, multilingual staff, and coffee/tea in common area are also featured at the business-friendly C Hotel by Carmen's, BW Premier Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 52 guestrooms or units
  • 6 levels
  • 17997 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
C Hotel by Carmen's, BW Premier Collection offers 52 air-conditioned accommodations with DVD players and a safe. 55-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

Frequently asked questions

Is parking available at C Hotel by Carmen's, BW Premier Collection?

Yep, C Hotel by Carmen's, BW Premier Collection has a free self car park. Onsite parking is limited.

How much does it cost to stay at C Hotel by Carmen's, BW Premier Collection?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at C Hotel by Carmen's, BW Premier Collection on 11 Nov 2026 start from AU$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does C Hotel by Carmen's, BW Premier Collection have a pool?

C Hotel by Carmen's, BW Premier Collection has a pool and an indoor pool.

What makes C Hotel by Carmen's, BW Premier Collection a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at C Hotel by Carmen's, BW Premier Collection.

Is C Hotel by Carmen's, BW Premier Collection family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that C Hotel by Carmen's, BW Premier Collection is a hit with families.

Does C Hotel by Carmen's, BW Premier Collection serve breakfast?

Yep, full breakfast is available daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at C Hotel by Carmen's, BW Premier Collection?

No, C Hotel by Carmen's, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at C Hotel by Carmen's, BW Premier Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at C Hotel by Carmen's, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at C Hotel by Carmen's, BW Premier Collection?

No, only service animals are allowed.

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1003 reviews
Rating 8 - Good. 173 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms. I would definitely stay here again
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service! Would recommend for stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hotel I’ve been to and coffee machine on second floor nice
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and excellent front desk staff.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff were great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, well maintained hotel overall.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nick at the front desk was fabulous and awesome! Exceptional Customer service! Made our trip exceptional! Will go back to this hotel!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option in a lovely area outside of Hamilton. The property was clean, the staff was lovely and the rooms were spacious. We especially loved the option of a suite with 2 king size beds. Highly recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, food was good and reasonably priced, the staff were amazing, the rooms are lovely.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a themed boutique like hotel in the quiet area of Stoney Creek close to lots of small good restaurants each room has a movie start theme I was in the Monica Bellucci room Whoa she is gorgeous Good restaurant on site and excellent breakfast available
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was excellent. Nick was friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nick at the front desk was exceptional! He our trip fabulous. He went the extra mile! He is great with customers!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, excellent restaurant, and clean very comfortable beds, with a pretty bathroom.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the best staff. We love to stay here when we are in the area. Beautifully appointed rooms, comfy beds and great for families. The price cannot be beat either!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Need more staff on a Sunday morning for breakfast. This poor waiter was working by himself as bartender, room service deliveries, and we had a party of 15 for breakfast as well as the other patrons in the restaurant.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. The value for the room was very good. It was easy to get to. We appreciated the coffee bar on the 2nd floor in the morning. The bed was comfortable and the room was clean with plenty of towels in the bathroom.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for one night but the place was clean and the staff friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Staff was incredible, rooms were very clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very pleasant staff. The swimming pool is a little smaller than we thought from the pictures though. It's a great place to stay and we will again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean, well maintained and nicely themed hotel in a safe location in Hamilton. We had breakfast at the on-site restaurant, Baci. That was also nicely designed, clean and good food and service. Wishing we could book another day in June, but that date is fully booked:(.
Stayed 1 night in May 2026