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Daydream Island Resort

4.5-star property
Whitsunday Islands, Whitsundays, QLD 1800 796 370
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3.8 out of 5
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See all 196 wotif Reviews

"Booked a room with ferry transfers. Didn’t receive any information about ferry tickets before check in. I tried calling 2 different phone numbers for ... " More

By a verified traveller on Mon 22 Apr 2024

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Hotel Description

A luxury stay in Whitsundays awaits you at Daydream Island Resort. Within steps you'll find Daydream Port and Daydream Reef. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools, and a private beach.

The restaurant, Graze Interactive Dining, is open for breakfast and dinner. Barefoot is the resort's own bar, serving drinks along with light fare. Enjoy the marina, gym, kids' club, and kids' swimming pool. Business travelers can take advantage of 7 meeting rooms and a conference center. Added amenities include free WiFi in public areas, a snack bar/deli, and massage/treatment rooms. Each morning free buffet breakfast is offered between 6:30 AM and 10:00 AM. There's also the convenience of an area shuttle.

With a stay at this 4.5-star Whitsundays resort, you'll be 0.1 km (0.1 mi) from Daydream Beach and 22.5 km (14 mi) from Whitehaven Beach.

Resort Twin Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$227* Per night/room 30 Apr. - 1 May

Deluxe Ocean Terrace King Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Resort Twin + Ferry Transfers

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Pool View Twin + Ferry Transfers

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Pool View King + Ferry Transfers

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Ocean Terrace King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Daydream Island Resort ratings based on 196 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Daydream Island Resort

Everyone (50) Couples (73) Family (53)
4 out of 5
Booked a room with ferry transfers. Didn’t receive any information about ferry tickets before check in. I tried calling 2 different phone numbers for the resort over 10 times aswell as wotif who also couldn’t get through. Arrived at port Airlie whitsunday cruises they told us the resort hasn’t given them any information and to just book pay and then show the hotel the receipt and they will refund me the money. Ended up paying $170 for 2 return tickets got over to the resort all for the front desk to say no we only give you a return ticket you won’t get your money back. I mentioned multiple times how I tried contacting them and couldn’t get through no compensation whatsoever. Besides that loved the resort itself.

Posted by on 22 Apr. 2024

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3 out of 5
.

Posted by , from Hoppers Crossing on 20 Apr. 2024

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5 out of 5
Overall relaxing holiday.

Posted by on 18 Apr. 2024

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4 out of 5
Lovely place. Not enough to do. Half the island was closed. Pool at the "closed" end of the island needs a good paint. Only has 1 restaurant option for lunch. Then going back to the same restaurant for dinner with only 1 other option. An option to order a light lunch or snack at the pool would have been nice.

Posted by on 23 Mar. 2024

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Comment from Hotel Management

4 Apr. 2024 by Daydream Island Resort team

Hi Judy,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. We are pleased to hear you enjoyed our beautiful Whitsunday location!We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future.Kind regards.Daydream Island Resort Team

5 out of 5
Friendly staff , nice location

Posted by on 21 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by Daydream Island Resort team

Hi Reyno,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort.We are so pleased to hear you enjoyed our amazing Whitsunday location and our staff took good care of you.We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team.

5 out of 5
Overall, we had a pleasant stay. The staff were lovely and very polite and friendly. However, there didn’t seem to be enough staff at the bars/resturants, which meant that service, on occasion, was delayed. It was a shame to see the far end of the island shut down, but it was obvious that a lot of development has taken place around the main complex. We particularly enjoyed the living reef.

Posted by on 20 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by Daydream Island Resort team.

Hi Philip,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. We are happy to hear you enjoyed your stay and you were able to experience our magnificent Living Reef!We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future. Kind regards,Daydream Island Resort Team.

4 out of 5
.

Posted by on 18 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Daydream Island Resort team

Hi Emily-Jane,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We are so pleased you enjoyed your stay - We hope you were able to see a sunset at Lovers Cove!We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team.

4 out of 5
It was beautiful! Housekeeping is a bit inconsistant and not a great deal of variety with food.

Posted by on 15 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Daydream Island Resort team

Hi Megan,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. We are so pleased you enjoyed your stay on our beautiful island. We hope you took the time to see our Unique Living Reef!Your feedback is appreciated and will guide us to improve.We look forward to welcoming you back to the island in the future. Kind regards,Daydream Island Resort Team.

3 out of 5
The fantastic view of the ocean and swimming pools. The breakfast is good! The inconvenience of choices for meals and daily necessities at the island is obvious, the only canteen and the mini store are limited with options, plus the high prices are not worth what are provided. We do not even know that we have to pay for the expensive ferry tickets for each single trip to the nearby islands and port.

Posted by on 10 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by Daydream Island Resort team

Hi WANYI,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We are so pleased to hear that you enjoyed your rooms view and our swimming pools!We apologise that on this occasion, we did not meet all your expectations.We hope you consider staying with us again allowing us another chance to offer a fantastic experience. Kind regards,Daydream Island Resort Team

3 out of 5
Just not alot of free things to do. Half the island seems to be closed. Was like walking through a ghost town going to the other side of the island for watersports that i guess arent available everyday. Walking track closed. I understand wet wheather affects these but then my options are either table tennis, pool, wait in long lines for drinks or use in room tv when it works

Posted by on 9 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by Daydream Island Resort team

Hi Mitchell,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. We hope you enjoyed your stay in the beautiful Whitsundays!We apologise that on this occasion, your expectations were not met regarding our activities. Your feedback is appreciated and will guide us to improve. We hope you consider staying with us again allowing us another chance to offer a fantastic experience. Kind regards,Daydream Island Resort Team

About the Daydream Island Resort

Location Whitsunday Islands, Whitsundays, QLD 4740

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Daydream Island Resort for summer fun including 3 outdoor swimming pools, a children's pool, and snorkeling. Free breakfast is served daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a fitness center, a garden, and a terrace. This 4.5-star Whitsundays resort is smoke free.

  • 277 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Area shuttle

Room Amenities

Daydream Island Resort offers 277 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium digital television is provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • Television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

Graze Interactive Dining - This restaurant serves breakfast and dinner. A children's menu is available.

Inkstone - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Infinity - This poolside restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Barefoot - This poolside bar serves light fare only. Open daily.

Spa Services

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

Guests must transfer via Boat or helicopter to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to this resort's island location, guests will need to travel via ferry. For scheduled ferry departures and arrivals, guest can consult Cruise Whitsundays Resort Connections with their applicable travel dates.

To get to the property, guests need to transfer by Boat or helicopter. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for AUD 75.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash, mobile payments, and Apple Pay.

  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 12
  • Mobile payments
  • Apple Pay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.00 per night
  • Credit card charges are subject to a surcharge of 1.6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Daydream Island Resort
  • Daydream Island Resort And Spa
  • Daydream Island Hotel Daydream Island
  • Daydream Island Resort Spa
  • Daydream Island Resort Resort
  • Daydream Island Resort Whitsundays
  • Daydream Island Resort Resort Whitsundays

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.