2/10 Terrible
Ethel
8 Dec 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was only good thing about visit. When we arrived, the fridge was not working. Found that it was the outlets in that room that would not keep the plug totally in the sockets. The first night the bed gave me a backache and mattress kept sliding off foundation while we were sleeping. We had to place our luggage at the foot of the bed to keep it on. We had to slam the bathroom door to get it to close. We arrived on Wednesday evening. The room was not cleaned on Thursday. We complained and the office assigned us to another room. The new room didn't have a fridge. The TV didn't work properly. The overhead light on one side of the bed did not work. They did come and fix the TV the next day. The room was cleaned on Friday. But not on Saturday or Monday. In the evening I told the lady in the office we had only one towel to shower. She gave me another towel, but when I asked for a second key, she told me one bed, one key. The next morning I was able to secure a second key. I've never been to a motel or hotel where we were not given 2 keys when there were two occupants. On Monday morning, my computer was hacked. I can't prove that it was the WiFi at Motel 6, but I can tell you I have never been hacked before at any motel or hotel or even at home. We spent all day going to our bank because they put a freeze on our accounts. Then we went to the Geek Squad to get the computer cleaned. So we spent of our last day in Texas taking care of this instead of enjoying our vacation.
Ethel
Stayed 6 nights in Nov 2025