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Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

2.5 star property
Hotel in Dallas with free breakfast and fitness centre

Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Indoor pool
Property entrance
Exterior
Free daily continental breakfast
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
The current price is AU$163
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
11331 West Kingsley Road, Dallas, TX, 75238
  • Place, Regal UA Galaxy - Dallas
    ‪1 min drive‬
  • Place, American Airlines Center
    ‪17 min drive‬
  • Place, Dallas Market Center
    ‪18 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, 447 reviews
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31 Dec - 1 Jan 2026
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About the area

Dallas

At Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG, you'll be 15.1 km (9.4 mi) from Galleria Dallas and 19.5 km (12.1 mi) from American Airlines Center. Highlights at this hotel include an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Lake Highlands hotel include Lake Ray Hubbard and Southern Methodist University.

What's nearby

  • Regal UA Galaxy - Dallas - 1 min drive - 1.5 km
  • Galleria Dallas - 8 min drive - 18.1 km
  • Southern Methodist University - 11 min drive - 22.2 km
  • American Airlines Center - 17 min drive - 32.1 km
  • Dallas Market Center - 18 min drive - 32.5 km

Getting around

  • Forest - Jupiter Station - 6 min drive
  • Dallas Medical-Market Center Station - 28 min drive
  • Love Field Airport (DAL) - 29 min drive

Restaurants

  • ‪RaceTrac - ‬15 min walk
  • ‪Ojos Locos - ‬13 min walk
  • ‪7-Eleven - ‬3 min drive
  • ‪Tranky's Tacos - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Hotel in Dallas with free breakfast and fitness centre
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Dallas hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 4 levels
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers 90 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 630 reviews
The price is AU$152
includes taxes & fees
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Holiday Inn Express & Suites Dallas Park Central Northeast by IHG

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG on 4 Jan 2026 start from AU$162.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

Yep, Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG has a self car park for USD 7.00 per day. A self car park is also available, for a fee.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG have a pool?

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG has an indoor pool.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG serve breakfast?

You bet, free continental breakfast is served daily.

Is there a free airport shuttle available at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

No, Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

No, pets are not allowed.

Reviews

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 861 reviews
Rating 8 - Good. 180 out of 861 reviews
Rating 6 - Okay. 89 out of 861 reviews
Rating 4 - Poor. 54 out of 861 reviews
Rating 2 - Terrible. 55 out of 861 reviews

Reviews

6/10 Okay

sun

Stayed 1 night in Sep 2025

8/10 Good

Kara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Great breakfast but poorly maintained rooms

This hotel is very odd. It's like it can't decide if it's really nice or really janky. The breakfast is excellent, but then the rooms are not maintained well at all. The customer service was excellent, though. Our first room was so bad that we asked for a new room, which they gave us with zero issue. (The carpet was soaked from the AC leaking, the bathroom faucet had no hot water, and the smoke detector was covered with a plastic bag). The second room was much better but still had issues (a bathroom door that wouldn't shut all the way and major stains on carpet)
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

10/10 Excellent

Jada

Stayed 1 night in Aug 2025

10/10 Excellent

Raymundo

Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ac

Ac needs attention
Stayed 1 night in Sep 2025

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jesse

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Luronda

Business traveller
Liked: Cleanliness, staff & service, room comfort
Love this location. The room was so musty and moldy smelling, but the bed was very comfortable.
Stayed 3 nights in Aug 2025

8/10 Good

teresa

A lot of construction was going on outside. Hard to find the entrance to hotel
Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
"Frustrating Stay with a Disastrous Fire Alarm Experience" While the two staff members on duty remained calm during the fire alarm, there wasn’t enough manpower to properly address the aftermath. Our floor was still wet in multiple areas, particularly in the bathroom, and the carpet was soaked in the first half of the room. The mop was left in the room, so the situation was not resolved. I was genuinely concerned about my husband or myself slipping and falling, especially in the bathroom where the floor was dangerously wet in most of the area. The wetness turned a simple return to the room into a major safety hazard. I mopped and used towels to dry the floor. We only managed about an hour of sleep between the alarm going off and being evacuated. I had worked until 2 am, and the alarm sounded around 3 or 3:15 am. After being evacuated, we had to sit in our car with the fire truck lights flashing around us, making it impossible to sleep. We were then informed that our room had been inspected and that we could return at 6 am. Unfortunately, we had to be up by 7 am for an early doctor’s appointment. After all of that, I had to drive 3 hours back, sleep-deprived, making the trip even more exhausting. We were not offered compensation for the discomfort and risk we had to deal with. Instead my husband was told the $50 deposit would be refunded and we would be sent a message where we could ask for a refund.
Floor outside our door wet from fire extinguisher system. However they did mop, floor was not fully dry outside or inside our room.
Mop left outside bathroom. Floor impossible to mop to dry state. I had to used towels.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

alejandro

Stayed 1 night in Jul 2025

6/10 Okay

Paula

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Greeting was great and staff very nice!!!, bedding was nice and clean.. however a couple of cig burns on couch and a skid (poop) mark on the couch.. could have been chocolate.. but highly doubt it (i clean for a living) other than that and for a short stay not bad.. bathroom could use a bit of mold spray to remove pink off the edges
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Disliked: Amenities
Stayed 4 nights in Jul 2025

10/10 Excellent

quocdai

Stayed 1 night in Jun 2025

8/10 Good

CHARLES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

kimberly

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Was a great stay the moved me rooms once didn’t wanna move a second time. Restroom had hair in the shower on the curtain.there was no tissue in the box. Just on top to make it look pretty the walls in the room where dirty the carpet had a big red stain. And the toilet had no lid curtain rod in the bath room Was falling off. Shower faucet was broken
Stayed 1 night in Jul 2025

10/10 Excellent

Cristian

Stayed 1 night in Jul 2025

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I wish there was water for guests in the lobby
Stayed 1 night in Jun 2025

2/10 Terrible

Marshall

Travelled with family
Disliked: Staff & service
We arrived with cash to pay for our room, others charges could have gone to the card on file. Another customer at the desk, stated to the receptionist that she had paid in cash earlier that day when he refused to accept our payment. Then we get to our room and the floor by the ac was wet. It felt like they had the heater on in the hallways and our room took forever to cool. The tv didn’t have a guide, the breakfast wasn’t ready in the morning. We will not be back to stay here.
Stayed 1 night in Jun 2025

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable for the price.

I stayed for three days. The lady at the front desk was very friendly and professional. The room was fine, with a clean bed, a clean and well-equipped bathroom, and a varied and good-quality breakfast with tables and a clean food area. Gym 👍 and pool 👍 . The only reason I didn't give it 5 stars is because the hotel is located in an area with warehouses and roads under construction. Also we saw cockroaches in the room, the carpet was soaked in water in the air conditioning unit due to a water leak, and some common areas such as a elevator and hallways were not very clean and had trash on them.
Carpet soaked in water
Cockroaches
Micro, coffeemaker and fridge were working well
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so nice, breakfast was great, room was great, it’s a very convenient location, the indoor pool was awesome. 10/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Tabitha

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great
Stayed 1 night in Jun 2025