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Hilton Columbus/Polaris

4.0 star property
Hotel with a 24-hour health club, a quick walk to Polaris Fashion Place

Photo gallery for Hilton Columbus/Polaris

Exterior
Bar (on property)
Point of interest
Terrace/patio
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$259
includes taxes & fees
16 May - 17 May

Explore the area

Map
8700 Lyra Dr, Columbus, OH, 43240
  • Polaris Fashion Place
    ‪5 min walk‬
  • Easton Town Center
    ‪11 min drive‬
  • Ohio State University
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

One King and One Sofa Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

Executive lounge

executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

55-inch flat-screen TV with satellite channels, TV, pay films

executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Business Lounge Access

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

Premium bedding, pillow-top beds, in-room safe, desk

room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for standard room,2king beds

Designer toiletries, hair dryer, towels, soap

standard room,2king beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for room, 1 King bed, accessible (mobility & hearing, roll-in shower)

Premium bedding, pillow-top beds, in-room safe, desk

room, 1 King bed, accessible (mobility & hearing, roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for presidential suite,1king bedroom, one queen bedroom, business lounge access

presidential suite,1king bedroom, one queen bedroom, business lounge access | Living area

presidential suite,1king bedroom, one queen bedroom, business lounge access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 112 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for fitness room, 1king bed

Premium bedding, pillow-top beds, in-room safe, desk

fitness room, 1king bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for fitness room, 1king bed accessible,bathub(mobility & hearing)

Premium bedding, pillow-top beds, in-room safe, desk

fitness room, 1king bed accessible,bathub(mobility & hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for executive room,2 king beds,business lounge access

Premium bedding, pillow-top beds, in-room safe, desk

executive room,2 king beds,business lounge access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard, One King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard, One King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for executive parlor suite,1king bed with one sofa bed, business lounge access

executive parlor suite,1king bed with one sofa bed, business lounge access | Living area

executive parlor suite,1king bed with one sofa bed, business lounge access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for executive2- rooms suite,1 king bed with one sofabed,business lounge access

55-inch flat-screen TV with satellite channels, TV, pay films

executive2- rooms suite,1 king bed with one sofabed,business lounge access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for parlor suite, 1king bed with one sofa bed

55-inch flat-screen TV with satellite channels, TV, pay films

parlor suite, 1king bed with one sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Executive, Hearing)

55-inch flat-screen TV with satellite channels, TV, pay films

Junior Suite, 1 King Bed (Executive, Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

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Marriott Columbus Northwest

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  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$264
includes taxes & fees
18 May - 19 May
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About the area

Columbus

At Hilton Columbus/Polaris, you'll be 0.4 km (0.2 mi) from Polaris Fashion Place and 14.2 km (8.8 mi) from Columbus Zoo and Aquarium. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, 17 Arrows Craft Kitchen, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub and pool loungers. 15504 square feet (1440 square metres) of event facilities include 16 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and in-room fitness. Full breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Polaris hotel include Easton Town Center and Historic Crew Stadium.

What's nearby

  • Polaris Fashion Place - 5 min walk - 0.4 km
  • Magic Mountain Fun Center - 10 min walk - 0.8 km
  • Easton Town Center - 11 min drive - 16.1 km
  • Historic Crew Stadium - 11 min drive - 16.1 km
  • Ohio State University - 14 min drive - 18.7 km

Getting around

  • Port Columbus International Airport (CMH) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Brio Italian Grille - ‬8 min walk

About this property

Hilton Columbus/Polaris

Hotel with a 24-hour health club, a quick walk to Polaris Fashion Place
As a guest of Hilton Columbus/Polaris, you'll find an indoor pool, a 24-hour health club, Access to hot tub, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 15504 square feet (1440 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Columbus/Polaris. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Columbus hotel.

  • 254 guestrooms or units
  • 9 levels
  • 15504 sq ft of conference space
  • 1440 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Columbus/Polaris offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries and hairdryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Arabic, English, Spanish

Similar properties

Exterior

Cambria Hotel Columbus - Polaris

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,002 reviews
The price is AU$193
includes taxes & fees
25 May - 26 May
Cambria Hotel Columbus - Polaris

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 17 Arrows Craft Kitchen

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,504 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 80 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 17 per person
  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Columbus/polaris Hilton
Hilton Columbus/polaris
Hilton Columbus/polaris Columbus
Hilton Columbus/polaris Hotel
Hilton Columbus/polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hilton Columbus/Polaris Ohio
Hilton ColumbusPolaris Columb
Hilton Columbus/Polaris Hotel
Hilton Columbus/Polaris Columbus
Hilton Columbus/Polaris Hotel Columbus

Frequently asked questions

What is the cancellation policy at Hilton Columbus/Polaris?

Hilton Columbus/Polaris offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Columbus/Polaris?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Columbus/Polaris on 16 May 2025 start from AU$258.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Columbus/Polaris?

Yep, Hilton Columbus/Polaris has an uncovered self car park with in/out privileges for USD 10.00 per night.

Are there any beaches close to Hilton Columbus/Polaris?

The closest beach to Hilton Columbus/Polaris is Alum Creek Beach (4.9 km).

Does Hilton Columbus/Polaris have a pool?

Hilton Columbus/Polaris has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hilton Columbus/Polaris?

Hilton Columbus/Polaris features a 24-hour health club, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Columbus/Polaris a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Columbus/Polaris.

Is Hilton Columbus/Polaris family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Columbus/Polaris is a hit with families.

Does Hilton Columbus/Polaris serve breakfast?

Sure does, full brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Columbus/Polaris?

No, Hilton Columbus/Polaris does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Columbus/Polaris?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Columbus/Polaris?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Columbus/Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 999 reviews
Rating 8 - Good. 213 out of 999 reviews
Rating 6 - Okay. 81 out of 999 reviews
Rating 4 - Poor. 41 out of 999 reviews
Rating 2 - Terrible. 38 out of 999 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Unique

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Why did I even pay to park?

I booked this trip as a getaway for my Mom’s 60th birthday. At check-in Friday, the front desk agent was polite, the room was clean, and the bartender on Friday evening was AMAZING, very attentive. Overall, the stay was good UNTIL we woke up Sunday to checkout at 1pm and went to the parking lot to find my car driver side window had been busted out. When I went back into the hotel to inform the agent she didn’t apologize for the inconvenience or sound concerned at all. She simply stated that “this happens a lot all around”. She didn’t even offer to take the parking off, I had to ask, and I believe it is still on my bill. I understand you don’t want to tell guests that this is likely to happen or happens a lot at your hotel, however, at check-in they could say please don’t leave any valuables or park in a certain area. This had to happen at 3 or 4am based on what time I parked the car. I’ve worked in the hotel industry in management, sales, and FD, and am aware that she could have done something to make it right or even just sound a little more concerned or apologetic. If this is something that happens at your hotel often, as nice of a hotel that it is, you should add more security or make sure they are actually in the parking lot at all hours. To top it off she told us we could go use the vacuum and tape nearby to patch up the window, which showed me others experienced this the same morning. Not a great gift on my moms birthday to drive 2 hrs back with plastic blowing loud!
Stayed 2 nights in Jan 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Absolutely great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Evelyn D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Laron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrating

Great start to celebrate both of our birthdays! We will be back
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nycole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Fill Celebration

My God daughter invited a couple of her friends to celebrate her 15th birthday and we chose to stay here! We had a connecting luxurious rooms that provided plenty of space. They had a plethora of things to do for family members of all ages. Our favorite thing was that all the employees treated us like family.
Stayed 1 night in Dec 2024

10/10 Excellent

Zha'Naya, Cleveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the freeway, staff and service was great. No complaints at all. We had a 5 night stay in the executive 1 king bedroom suite on the highest floor.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

courtney

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff

What a great stay! Huge thanks to Teywanna, an amazing front desk staff member!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Crystal

Stayed 2 nights in Dec 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived 20 minutes after Check-in time and Check-in was delayed for an additional hour due to room not ready (maintenance issue). Complimentary passes to executive lounge for breakfast and evening appetizers. Very pleased.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Stayed 1 night in Dec 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Alec

Stayed 1 night in Dec 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Nice. Really couldn’t ask for more. Nice room, excellent breakfast, and location adjacent to mall area.
Stayed 2 nights in Dec 2024

8/10 Good

Manny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024