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The Plaza Hotel Columbus at Capitol Square

4.0 star property

Photo gallery for The Plaza Hotel Columbus at Capitol Square

Premium bedding, in-room safe, desk, blackout curtains
A cityscape at dusk with modern buildings, a busy street, and a parking lot.
A hotel room with a large armchair, a small table with a plate of fruit and a glass of wine, and a vase with flowers.
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$228
includes taxes & fees
26 July - 27 July

Explore the area

View map
75 E State St, Columbus, OH, 43215
  • Place, Columbus Commons
    ‪1 min walk‬
  • Place, Ohio Statehouse
    ‪2 min walk‬
  • Place, Ohio Theatre
    ‪3 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Room, Multiple Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

City Room, Multiple Beds, City View

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for City Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

City Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Roll-in Shower

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed with Sofa Bed, Capitol View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa Bed, Capitol View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Capitol View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Capitol View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Club Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room

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Junior Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room, City View

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Junior Room, City View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Room

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Elite Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Room

Premium bedding, in-room safe, desk, blackout curtains

Presidential Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Presidential Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Columbus

The Plaza Hotel Columbus at Capitol Square puts you in the heart of Columbus, within steps of Ohio Theatre and Columbus Commons. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Plaza Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. 16686 square feet (1550 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a gym, Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Downtown Columbus hotel include Ohio Statehouse and Palace Theatre.

What's nearby

  • Columbus Commons - 1 min walk - 0.1 km
  • Ohio Statehouse - 2 min walk - 0.2 km
  • Ohio Theatre - 3 min walk - 0.3 km
  • Palace Theatre - 6 min walk - 0.6 km
  • COSI - 14 min walk - 1.2 km

Getting around

  • Port Columbus International Airport (CMH) - 14 min drive

Restaurants

  • ‪The Goat RiverSouth - ‬5 min walk
  • ‪Condado Tacos - ‬4 min walk
  • ‪4th & State - ‬3 min walk
  • ‪One Line Coffee - ‬5 min walk
  • ‪Spaghetti Warehouse - ‬3 min walk

About this property

The Plaza Hotel Columbus at Capitol Square

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 9 meeting rooms.

A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 16686 square feet (1550 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Plaza Hotel Columbus at Capitol Square.

This 4-star Columbus hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 22 levels
  • 16686 sq ft of conference space
  • 1550 sq. m of conference space
  • Built in 1984
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Plaza Hotel Columbus at Capitol Square offers 403 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Columbus hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Plaza Restaurant
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (16,686 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus

Frequently asked questions

What is the cancellation policy at The Plaza Hotel Columbus at Capitol Square?

The Plaza Hotel Columbus at Capitol Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Plaza Hotel Columbus at Capitol Square?

As of 12 July 2026, prices found for a 1-night stay for 2 adults at The Plaza Hotel Columbus at Capitol Square on 26 July 2026 start from AU$228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Plaza Hotel Columbus at Capitol Square a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Plaza Hotel Columbus at Capitol Square.

Does The Plaza Hotel Columbus at Capitol Square serve breakfast?

Sure does, full breakfast is offered daily.

Is there a free airport shuttle available at The Plaza Hotel Columbus at Capitol Square?

No, The Plaza Hotel Columbus at Capitol Square does not offer an airport shuttle service.

Is there a bar or restaurant at The Plaza Hotel Columbus at Capitol Square?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Plaza Hotel Columbus at Capitol Square?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Plaza Hotel Columbus at Capitol Square?

Cats and dogs are welcome at The Plaza Hotel Columbus at Capitol Square, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

The Plaza Hotel Columbus at Capitol Square Reviews

Reviews

6.2
Rating 10 - Excellent. 44 out of 184 reviews
Rating 8 - Good. 30 out of 184 reviews
Rating 6 - Okay. 43 out of 184 reviews
Rating 4 - Poor. 27 out of 184 reviews
Rating 2 - Terrible. 40 out of 184 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cheap hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gboluma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay from start to finish. The hotel was extremely clean, the room was spacious, and everything smelled amazing and well cared for. I also appreciated how quiet and comfortable the environment was. This is definitely one of the nicer Hilton stays I’ve had.
Stayed 1 night in Mar 2026
Verified

8/10 Good

HOWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Would definitely stay again. Could use some updating in areas but in general very nice!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights for business and enjoyed my stay. The staff were very friendly and eager to assist. The room was very clean and updated. The hotel was quiet and in an ideal location for walking.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the restaurant in the hotel was delicious ! Just watch, not all floors had a working ice or vending machine, but that gave us an excuse for a little adventure ! Overall everything was really nice !
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Naur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Not sure why the ratings are so low
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Mark

Clean
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Gym was decent enough, fantastic city view for the cardio equipment was a plus. Parking was alright
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Martha

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has see better days - while things functioned, there was a lot of duct tape and well used furnishing. The lobby is quite run down. The location is great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room hasslefree entrance and exit, but would’ve liked to have had a refrigerator in the room
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Malcolm

Liked: Staff & service
Disliked: Amenities
Hotel needs updated felt i was in the old white house.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Jason

Hotel was a weird ghost town. You can tell where it once said Sheraton
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Bradley

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate, didn't Chris
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bedroom ceiling was wet and collapsed onto the unmade mattress in our room. Would not recommend staying here.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need attention! This used to be such a beautiful property, but is now in need of a lot of attention. The lobby is updated and nicely appointed; our room & the fitness center are different stories. It’s a perfect location for enjoying all that downtown has to offer, so I hope updates & repairs for the rooms are planned soon!
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Alena

The rooms were not clean and extremely outdated. Only one elevator was working out of four was working. With all the events and crowds in Columbus this
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

elva

Liked: Cleanliness, staff & service
yes
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Kristal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an awful stay. The rooms would not cool down. The room I was in (king) had fewer amenities than the room with the doubles. The restaurant was extremely slow, but the staff was very nice. The rooms were outdated or felt outdated. The carpets looked old, and so did the walls, dinged and scratched
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, property conditions & facilities
We appreciated the customer service. The new owner was a lovely man. Our room's heat did not work so they gave us a new room and a bag of some snacks and drinks.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Dana

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff hiding in office. It was like a ghost town. Didn’t see any housekeeping. No toilet paper in bathroom. Soap was cheap.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Gerred

Disliked: Staff & service, amenities, property conditions & facilities
Bad
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Arik

Disliked: Amenities
Paid a lot, room temperature was too warm and it never cooled down. I didn't get the room I reserved.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Yaylem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was terrible, no fresh towels, no fixing the rooms, no hot water in the morning, one staff member at front desk! I would like a full refund before going to the BBB. I AM VERY DISSAPOINTED!
Stayed 2 nights in Mar 2026