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Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Bar (on property)
Pool
Exterior
Standard Room, 1 King Bed with Sofa bed
Daily buffet breakfast (USD 7.49 per person)
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Your area essentials

Map
7701 Reynolds Rd, Mentor, OH, 44060
  • Popular LocationChagrin River3 min drive
  • Popular LocationJames Garfield National Historic Site4 min drive
  • Popular LocationHistoric Kirtland5 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)33 min drive

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Queen Beds (Additional Living Area)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Best Western Plus Mentor-Cleveland Northeast
Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (928)
The price is AU$481
for 1 night
includes taxes & fees
31 May - 1 June
Best Western Plus Mentor-Cleveland Northeast

About the area

Mentor

At Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel you'll be within a 20-minute walk of Indian Museum of Lake County and 3.2 km (2 mi) from James Garfield National Historic Site. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Marion's Restaurant, serves American cuisine and is open for breakfast and dinner. 10000 square feet (929 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. .With a stay at this Mentor hotel, you'll be 4.5 km (2.8 mi) from Chagrin River and 4.6 km (2.9 mi) from Historic Kirtland.

What's nearby

  • Chagrin River - 3 min drive
  • James Garfield National Historic Site - 4 min drive
  • Historic Kirtland - 5 min drive
  • Headlands Beach State Park - 12 min drive
  • The Holden Arboretum - 17 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 34 min drive

Restaurants

  • McDonald's - 2 min walk
  • Olive Garden - 4 min drive
  • Starbucks - 5 min walk
  • Mission BBQ - 6 min walk
  • Happy Moose Bar and Grill - 1 min walk

About this property

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Suburban hotel with fitness centre and 24-hour business centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel. Free self parking is available.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers 132 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marion's Restaurant

Things to do

  • Gym
  • Personal motorised watercraft
  • Pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system.
    Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
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Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
Holiday Inn Cleveland
Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Hotel
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Mentor

Frequently asked questions

What is the cancellation policy at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel on 23 May 2024 start from AU$205.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yep, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel has a free self car park.

Are there any beaches close to Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

The closest beach to Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is Headlands Beach State Park (13.1 km).

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel have a pool?

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel has a pool.

What makes Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel.

Is Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is a hit with families.

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel serve breakfast?

You bet, buffet breakfast is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

No, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 281 out of 634 reviews" "
Rating 8 - Good. 218 out of 634 reviews" "
Rating 6 - Okay. 88 out of 634 reviews" "
Rating 4 - Poor. 28 out of 634 reviews" "
Rating 2 - Terrible. 19 out of 634 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

I enjoyed a nice stay
Stayed 3 nights in Feb 2024

6/10 Okay

Mark

Stayed 1 night in Feb 2024

4/10 Poor

Afiya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Overpriced rooms not worth it
Only the lobby is updated. The rooms are outdated. No USB chargers in the rooms. Bed headboard is dirty, Lamp shades are dirty, broken tiles in the bathroom, the water did not drain in the shower. The elevator came to my floor and opened only half and got stuck. It is an expensive hotel but not worth the price. Staff is not so friendly either. No EV chargers on the property. The hotel housekeeping starting knocking at 8AM even after leaving a do not disturb sign. We told her to come back but she kept coming and knocking every hour and disturbing our sleep. Disrespectful staff. The hotel is very noisy and you can hear the next door neighbors through the walls. We were looking for a hotel to host a family reunion but the people are not accommodating. They are overpriced for no reason comparing themselves to five star hotels and not willing to lower prices. Would not recommend!
Stayed 2 nights in Jan 2024

8/10 Good

Todd

Stayed 1 night in Jan 2024

8/10 Good

tricia

Liked: Cleanliness, property conditions & facilities, room comfort
Stay but know they charge
The food and room was very good. They charge money on your card without telling you. It’s been a week and they still haven’t refunded me.
Stayed 1 night in Dec 2023

10/10 Excellent

Woodrow

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Greg

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Several eating choices close
Stayed 1 night in Nov 2023