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Quality Inn Chicopee - Springfield

Property class: 2.5

Photo gallery for Quality Inn Chicopee - Springfield

A gym with a stationary bike, a treadmill, and weight machines.
A hotel room with two beds, a desk, a television, and a window with curtains.
A hotel dining area with multiple wooden tables and chairs, large windows with curtains, and wall-mounted lights.
A gym with cardio equipment, weight machines, and a mirror.
A compact kitchenette with a microwave, coffee maker, and a flat-screen TV on a wooden cabinet.

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$132
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪19 min walk‬
  • Place, Chicopee Memorial State Park
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a TV, and a chair.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

Chicopee

At Quality Inn Chicopee - Springfield you'll be within a 20-minute stroll of Chicopee Falls Dam and Chicopee Memorial State Park. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this Chicopee hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Chicopee Falls Dam - 19 min walk - 1.6 km
  • Chicopee Memorial State Park - 3 min drive - 3.9 km
  • MassMutual Center - 9 min drive - 12.0 km
  • MGM Springfield - 9 min drive - 12.4 km
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.7 km

Getting around

  • Holyoke Station - 15 min drive
  • Springfield Union Station (ZSF) - 16 min drive

Restaurants

  • ‪Fifties Diner - ‬6 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Dunkin' - ‬19 min walk

About this property

Quality Inn Chicopee - Springfield

WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available.

Smoking is allowed in designated areas at this Chicopee hotel.

  • 100 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
3.4 out of 5, 1,006 reviews
The price is AU$137
includes taxes & fees
12 Nov - 13 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0008350610. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

What is the cancellation policy at Quality Inn Chicopee - Springfield?

Quality Inn Chicopee - Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on 6 Dec 2026 start from AU$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Chicopee - Springfield?

Yep, Quality Inn Chicopee - Springfield has a free self car park.

Does Quality Inn Chicopee - Springfield serve breakfast?

Yep, free continental brekkie is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Quality Inn Chicopee - Springfield?

No, Quality Inn Chicopee - Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Chicopee - Springfield?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Quality Inn Chicopee - Springfield Reviews

Reviews

6.2
Rating 10 - Excellent. 174 out of 1005 reviews
Rating 8 - Good. 260 out of 1005 reviews
Rating 6 - Okay. 219 out of 1005 reviews
Rating 4 - Poor. 176 out of 1005 reviews
Rating 2 - Terrible. 176 out of 1005 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was quiet and staff was very professional.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean an pretty quiet.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it everyone was nice and respectful
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
Breakfast was tasty
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for price
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room was so disgusting we had to leave and find other accommodations.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
If not for the excellent breakfast crew, I would rate this facility a teo because of its age and state of repair. The employees care about their customers.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal while visiting family in Holyoke. Staff was incredibly helpful and friendly. Coffee in the lobby was great for my coffee addicted mother and I. Overall a great price for a quick visit
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and perfect customer service I luv it here always checking up if we need anything
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kayley was pleasant on the phone when I called because I would be arriving late. She was friendly and helpful at check in. I felt safe knowing she was at the desk. The stairwell was well lit. The hallway was a stuffy but ok. The room was a bit musty and the dark brown carpet had some tears. The bathroom was clean and smelled better than the room… For the price, this room fell short.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel carpet smelled bad and the mattress was very stained, so I had to turn it to be able to sleep on it. The maintenance staff picked up the trash from the room but did not make the beds, and I had to struggle with the door to open it because it was stuck. This is in room #124 of the hotel.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is clean and functional. There are some upkeep issues. Overall reasonable value.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient, loved coffee in the lobby and staff very friendly.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in didn't get daily cleaning and reeked of cigarette smoke; the guests in the neighboring rooms were smoking, and nothing was done about it. I wouldn't recommend this place to anyone.
Stayed 19 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean and the property was neglected. The carpet and mattress were stained, the furniture was broken and there was a crack in the window. One of the worst hotel rooms I've experienced.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole building had a smell was a lot. There was a hole in the wall in the room, loose outlets, the carpet was damp, mold in the bathroom, WiFi didn’t work at all, plastic on the mattress, tv remote didn’t have a back in it, and breakfast was minimal. Pretty sure there were a couple people living there. The staff I interacted with were helpful.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
It was in a great location near stores. The doorknob to the room was broken. I asked for a repair but no one came.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean when we got there and the hotel was so disgusting overall.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. There were bugs on the floor. We opened the refrigerator and the cleaning staff did not empty it out from previous guests. I would stay away.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in serious need of updating. Beds are old and uncomfortable, bathrooms are from the 60s and furniture beat up. Nothing bad to say about the staff, but the facility was awful.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was bad and bad is really bad is not good experience the shower floor nasty smell bad never again this hotel
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Whole place needs an update.
Stayed 2 nights in May 2026