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Sonesta Chicago O'Hare Airport Rosemont

3.0 star property
Hotel with free airport shuttle, near Allstate Arena

Photo gallery for Sonesta Chicago O'Hare Airport Rosemont

Exterior
Gift shop
Reception
In-room safe, desk, laptop workspace, blackout curtains
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Gym
  • 24/7 front desk
The current price is AU$230
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
10233 W Higgins Rd, Rosemont, IL, 60018
  • Allstate Arena
    ‪9 min walk‬
  • Rivers Casino
    ‪2 min drive‬
  • Donald E. Stephens Convention Center
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility Transfer Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility Transfer Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Transfer Shower One Bedroom)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible (Mobility Transfer Shower One Bedroom)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(130 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility Tub)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 36 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed (One Bedroom)

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 Queen Bed (One Bedroom)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Hearing One Bedroom)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible (Hearing One Bedroom)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility Roll in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility Roll in Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed (One Bedroom)

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 King Bed (One Bedroom)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed (Boardroom Suite - Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed (Boardroom Suite - Hearing Accessible)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed (Boardroom)

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 Queen Bed (Boardroom)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Espresso maker
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Rosemont

At Sonesta Chicago O'Hare Airport Rosemont you'll be within a 30-minute stroll of Allstate Arena and Rivers Casino. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .The restaurant, Harry Caray's Steakhouse, serves Italian cuisine and is open for breakfast, lunch and dinner. 6461 square feet (600 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 3-property class O'Hare hotel, you'll be 3.6 km (2.3 mi) from Donald E. Stephens Convention Center and 3.9 km (2.4 mi) from Rosemont Theatre.

What's nearby

  • Allstate Arena - 9 min walk - 0.8 km
  • Rivers Casino - 2 min drive - 2.2 km
  • Fashion Outlets of Chicago - 2 min drive - 3.2 km
  • Donald E. Stephens Convention Center - 2 min drive - 3.2 km
  • Rosemont Theatre - 3 min drive - 3.5 km

Getting around

  • Multi-Modal Facility Station - 5 min walk
  • Rosemont O'Hare Transfer Station - 8 min walk
  • Chicago O'Hare International Airport (ORD) - 6 min drive

Restaurants

  • ‪Rivers Casino - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Allstate Budweiser Brewhouse - ‬2 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk

About this property

Sonesta Chicago O'Hare Airport Rosemont

Hotel with free airport shuttle, near Allstate Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 15 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 6461 square feet (600 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Sonesta Chicago O'Hare Airport Rosemont. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Rosemont hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 11 levels
  • 6461 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 1999
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sonesta Chicago O'Hare Airport Rosemont offers 300 accommodations with espresso makers and a safe. 52-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Filipino, Spanish

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  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, 3,090 reviews
The price is AU$202
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 3:30 AM to 11:30 PM
  • Secured, covered parking on site (USD 26 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harry Caray's Steakhouse

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • 6,461 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Ceiling hoist
  • Lift (106 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (84 centimetre high)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in.
  • Resort fee: USD 22.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 20 per person
  • Covered self-parking fee: USD 26 per day (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago-O'Hare/Rosemont Hotel Rosemont
Holiday Inn Chicago-O'Hare/Rosemont Hotel
Holiday Inn Chicago-O'Hare/Rosemont Rosemont
Holiday Inn Chicago-O'Hare/Rosemont Hotel Rosemont
Holiday Inn Chicago-O'Hare/Rosemont Hotel
Holiday Inn Chicago-O'Hare/Rosemont
Hotel Holiday Inn & Suites Chicago-O'Hare/Rosemont Rosemont
Rosemont Holiday Inn & Suites Chicago-O'Hare/Rosemont Hotel
Hotel Holiday Inn & Suites Chicago-O'Hare/Rosemont
Holiday Inn Suites Chicago O'Hare/Rosemont
Holiday Inn Chicago-O'Hare/Rosemont Rosemont
Holiday Inn & Suites Chicago-O'Hare/Rosemont Rosemont
Chicago O'hare Rosemont
Holiday Inn Suites Chicago O'Hare/Rosemont
Sonesta Chicago O'Hare Airport Rosemont Hotel
Sonesta Chicago O'Hare Airport Rosemont Rosemont
Sonesta Chicago O'Hare Airport Rosemont Hotel Rosemont

Frequently asked questions

What is the cancellation policy at Sonesta Chicago O'Hare Airport Rosemont?

Sonesta Chicago O'Hare Airport Rosemont offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Chicago O'Hare Airport Rosemont?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Sonesta Chicago O'Hare Airport Rosemont on 24 Aug 2025 start from AU$195.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Chicago O'Hare Airport Rosemont?

Yep, Sonesta Chicago O'Hare Airport Rosemont has a secured covered self car park with in/out privileges for USD 26 per day.

Are there any beaches close to Sonesta Chicago O'Hare Airport Rosemont?

The closest beach to Sonesta Chicago O'Hare Airport Rosemont is North Shore Beach Park (18.6 km).

Does Sonesta Chicago O'Hare Airport Rosemont serve breakfast?

Yep, full brekkie is available weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sonesta Chicago O'Hare Airport Rosemont?

Yep, there's a free airport shuttle that runs from 3:30 AM - 11:30 PM.

Is there a bar or restaurant at Sonesta Chicago O'Hare Airport Rosemont?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sonesta Chicago O'Hare Airport Rosemont?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Chicago O'Hare Airport Rosemont?

Furry friends are welcome at Sonesta Chicago O'Hare Airport Rosemont, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Chicago O'Hare Airport Rosemont Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 887 out of 1535 reviews
Rating 8 - Good. 358 out of 1535 reviews
Rating 6 - Okay. 129 out of 1535 reviews
Rating 4 - Poor. 76 out of 1535 reviews
Rating 2 - Terrible. 85 out of 1535 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needed improve improvement

I woke up this morning, hoping to make some coffee in the room, and the coffee maker had not been cleaned from the last occupant, and although there were pods to make more coffee, there was only one sugar set up. Bed was very comfortable, however, I was awakened very early in the morning because the blackout shades did not completely cover the window around the edges and my room face east and I was woken up by sunrise.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely revisit
Stayed 1 night in May 2025

6/10 Okay

han pin, Hsin Chu county,

hotel room is not new but restaurant in the ground is very good. Closed to the rental car center
Stayed 1 night in May 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Tilaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jiyeob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay near chocago airport
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the airport
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Needs a refresh

It's convenient from the airport but the full-floor carpeting in my room made it smell like mold.
Stayed 1 night in Apr 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025

10/10 Excellent

Wendolin

Stayed 2 nights in Mar 2025

10/10 Excellent

krystyna

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Initial staff a little snippy asi messed up the reservation. It worked out but other staff were more helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Angie

Stayed 1 night in Apr 2025

10/10 Excellent

jiashu

Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Romanza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing
Stayed 3 nights in Apr 2025

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t come back

The front desk group was gossiping about workers when I got there. The women that give my my room key had a nasty attitude The morning of check out, front desk knocked loudly on my door at 8am, 9:45am and 10:55am. So obnoxious and disturbing. If my checkout was at 11am why did they feel the need to be annoying. Don’t recommend anyone staying here
Stayed 1 night in Apr 2025

2/10 Terrible

Kent

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs a refurb asap

Unfortunately we didn't have a very good stay at the Sonesta due to the outside noise of the trains, roads and planes. Can only think the windows aren't very effective at keeping out the noise. Room was large but very shabby, carpets filthy with stains in places, we had to call room service to come and vacuum up the crumbs from the previous guests. Very small old bath with overhead shower with a horrendous shower curtain, ended up with water all over the floor. Had to mend the pop up plug ourselves in order to have a bath and the basin took forever to drain. Reception staff very friendly but the room was so bad we definitely won't be using this hotel again.
Stayed 1 night in Apr 2025