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DoubleTree by Hilton Chicago - Arlington Heights

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for DoubleTree by Hilton Chicago - Arlington Heights

Suite, 1 King Bed, Balcony | Living area
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
The current price is AU$145
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
75 W Algonquin Rd, Arlington Heights, IL, 60005
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Place, Woodfield Mall
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area

Suite, 1 King Bed, Balcony

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Bathroom shower

Presidential Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

Two Double Room

  • Sleeps 4

King Suite with Balcony

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Two Double Suite with Sofa Bed

  • Sleeps 4

View all photos for Mobility and Hearing Accessible Two Double Room with Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Mobility and Hearing Accessible Two Double Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 2

View all photos for Mobility Accessible Two Double Room with Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible Premium King Room with Roll in Shower

  • Sleeps 2

Hearing Accessible Two Room Two Double Suite

  • Sleeps 4

View all photos for Hearing Accessible Two Room King Suite with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Two Room King Suite with Balcony

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

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About the area

Arlington Heights

At DoubleTree by Hilton Chicago - Arlington Heights you'll be within a 10-minute walk of OSHA Training Institute and 2.8 km (1.8 mi) from NCH Northwest Community Hospital. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Birch River Grill, serves American cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. 8600 square feet (799 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a microwave in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this 4-property class Arlington Heights hotel include Schaumburg Convention Center and Woodfield Mall.

What's nearby

  • Schaumburg Convention Center - 4 min drive - 6.4 km
  • LEGOLAND® Discovery Center - 5 min drive - 7.0 km
  • Woodfield Mall - 5 min drive - 7.1 km
  • Schaumburg Medieval Times - 6 min drive - 10.3 km
  • Allstate Arena - 7 min drive - 12.4 km

Getting around

  • Des Plaines Cumberland Station - 8 min drive
  • Chicago O'Hare International Airport (ORD) - 13 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Pastry House Hippo - ‬7 min walk
  • ‪Johnnie's Beef - ‬10 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬10 min walk

About this property

DoubleTree by Hilton Chicago - Arlington Heights

Suburban hotel with 24-hour fitness centre and 24-hour business centre
DoubleTree by Hilton Chicago - Arlington Heights offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 8600 square feet (799 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Chicago - Arlington Heights. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Arlington Heights hotel.

  • 241 guestrooms or units
  • 6 levels
  • 2 buildings
  • 8600 sq ft of conference space
  • 799 sq. m of conference space
  • Built in 1969
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Chicago - Arlington Heights offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Standard Room
Holiday Inn Express Chicago NW - Arlington Heights by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,010 reviews
The price is AU$140
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Birch River Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (8,600 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 15 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Arlington Heights Chicago
DoubleTree Hilton Chicago Arlington Heights
DoubleTree Hilton Hotel Arlington Heights Chicago
Doubletree Arlington Heights
DoubleTree Hilton Chicago Arlington Heights Hotel
Doubletree Chicago Arlington Heights
DoubleTree by Hilton Chicago - Arlington Heights Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Chicago - Arlington Heights?

DoubleTree by Hilton Chicago - Arlington Heights offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Chicago - Arlington Heights?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Chicago - Arlington Heights on 13 Nov 2025 start from AU$145.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Chicago - Arlington Heights?

Yep, DoubleTree by Hilton Chicago - Arlington Heights has a free self car park.

Does DoubleTree by Hilton Chicago - Arlington Heights have a pool?

DoubleTree by Hilton Chicago - Arlington Heights has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes DoubleTree by Hilton Chicago - Arlington Heights a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Chicago - Arlington Heights.

Is DoubleTree by Hilton Chicago - Arlington Heights family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Chicago - Arlington Heights is a hit with families.

Does DoubleTree by Hilton Chicago - Arlington Heights serve breakfast?

You bet, buffet breakfast is on offer on weekdays from 6:00 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Chicago - Arlington Heights?

No, DoubleTree by Hilton Chicago - Arlington Heights does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Chicago - Arlington Heights?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Chicago - Arlington Heights?

Check-in begins at 3 PM. Check-out time is noon.

DoubleTree by Hilton Chicago - Arlington Heights Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 518 out of 1031 reviews
Rating 8 - Good. 208 out of 1031 reviews
Rating 6 - Okay. 147 out of 1031 reviews
Rating 4 - Poor. 73 out of 1031 reviews
Rating 2 - Terrible. 85 out of 1031 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, staff was very nice and friendly.
Stayed 1 night in Jun 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk was pleasant.
Stayed 3 nights in Jul 2025

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Firas

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warning: Dishonest Charges & Zero Accountability

If you’re thinking about staying at the DoubleTree — don’t. I prepaid for my room through Hotels.com, thinking everything was squared away. When I checked in, they suddenly slapped me with a $200 incidental charge. When I questioned it, the front desk employee casually said, “Oh yeah, it’s actually only $50,” and then charged me an additional $50 — on top of the $200. Now I’ve got a $200 charge still pending on my bank account, no correction, no explanation, and no accountability. I asked three different employees about their incidental policy and got three different answers. No one knew what the actual charge was supposed to be — complete chaos. To top it off, when I checked out at 3:00 AM and asked for a printed receipt, I was told they “couldn’t provide one because I booked through Hotels.com.” That’s just a flat-out lie — and an excuse to avoid giving any transparency. Apparently the new policy is if you book thru a 3rd party they are not able to print your itemized receipt, FYI I tried contacting the hotel manager took 3 days to respond and then tells me he doesn’t see the charge anywhere even though it’s still on my account! This place operates like a scam. Shady billing practices, conflicting information, and zero customer service. Travelers beware: if you don’t want to fight mystery charges and get ghosted by hotel staff, stay somewhere else. I’ll never book here again — and you shouldn’t either. I’m out $200 don’t let it happen to you, stay somewhere else!
Stayed 1 night in Jul 2025

2/10 Terrible

Karen

Stayed 1 night in Jun 2025

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service
Staff was very incompetent and rude. Room was dirty with bugs and spider webs.
Stayed 2 nights in Jul 2025

8/10 Good

lizz

Travelled with family
Liked: Cleanliness, amenities
Very Good Service
Stayed 4 nights in Jul 2025

10/10 Excellent

December

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Theresa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room Was very warm and humid. The carpet was wet throughout the room as if they were just shampooed. Room smelled musty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 4 nights in Jul 2025

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025

8/10 Good

Anastasia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel with beautiful amenities, a fantastic pool and gym, and a stylish restaurant and bar area. The property feels upscale and well-maintained, offering a comfortable and relaxing stay. However, the airport shuttle service was a major disappointment. It was unavailable both for our arrival and the following morning due to a large group reservation. The shuttle was a key reason we chose this hotel, despite its distance from the airport, so this was frustrating. Additionally, I had prepaid for breakfast through Expedia, but the restaurant staff couldn’t verify it and directed us to the front desk. Unfortunately, no one was available there to assist. Overall, this is a wonderful hotel with a lot to offer, but I wish the shuttle service were more reliably accessible to all guests, and that communication between the restaurant and front desk staff were more efficient.
Stayed 1 night in Jul 2025

6/10 Okay

Tycen

Stayed 1 night in Jun 2025

8/10 Good

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

Overall good customer service but management discriminates against customers using expedia and hotels.com
Stayed 2 nights in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the best hotel I ever stayed at and I wished I could’ve stayed here longer because of its walkable distance to the bus and Mitsuwa. They have nice facilities and got me everything I needed and more. The room was definitely clean and has every amenity I needed besides a fridge and microwave.
Stayed 2 nights in Jul 2025

8/10 Good

masayasu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Breakfast is good Very close to Mitsuwa japanese supermarket
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Porntipa

Stayed 2 nights in Jul 2025

10/10 Excellent

John Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff, nice location, clean rooms.
Stayed 3 nights in Jun 2025

8/10 Good

Michael, Alameda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, but the Expedia listing stated shuttle service from the airport, but no details. It ends at 10 pm, and with the significant issues at ORD due to the tram being closed, transportation added significant unknown costs to the trip.
Stayed 1 night in Jul 2025