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Villas Bakalar

Property class: 3

Photo gallery for Villas Bakalar

A pool area with a thatched-roof structure, palm trees, and a stone pathway.
A narrow corridor with walls covered in dense foliage and vines, leading to a pathway.
A two-story building with a balcony, surrounded by various plants and trees.
A resort balcony with a view of the ocean, palm trees, and a pathway leading to the beach.
A bed with a heart-shaped towel arrangement and rose petals, a white headboard, and a striped bedspread.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Explore the area

View map
Av 3 #981, Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Place, Lake Bacalar
    ‪5 min walk‬
  • Place, Fort of San Felipe
    ‪6 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

A bed with a heart-shaped towel arrangement and rose petals, a white headboard, and a striped bedspread.

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Lagoon View

A hotel room with two beds, each with white bedding and black trim.

Family Suite, 2 Bedrooms, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • 113 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

About the area

Bacalar

At Villas Bakalar, you'll be 0.5 km (0.3 mi) from Fort of San Felipe. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .This hotel has free WiFi in public areas, a terrace and a garden. Other amenities include tour/ticket assistance and luggage storage. There's also the convenience of free self parking. .Near this 3-property class Mario Villanueva Madrid hotel, you'll find Canal de los Piratas.

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.3 km
  • Lake Bacalar - 5 min walk - 0.4 km
  • Fort of San Felipe - 6 min walk - 0.6 km
  • Ecopark Bacalar - 6 min walk - 0.6 km
  • Zócalo - 6 min walk - 0.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬4 min walk
  • ‪Las Miches De La 1 - ‬2 min walk
  • ‪I Scream Bar - ‬9 min walk
  • ‪Xoloitzcuintle Bacalar - ‬1 min walk
  • ‪Finisterre Cocina Mediterranea - ‬3 min walk

About this property

Villas Bakalar

As a guest of Villas Bakalar, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Self parking is free.
  • 14 guestrooms or units
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
Villas Bakalar offers 14 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Bacalar hotel provides complimentary wireless Internet access. Televisions come with satellite channels. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Spa
  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 9 May 2025 to 31 December 2026 (dates subject to change).
The following facilities will be closed during June, July, August, September, October and November:
  • Parking area
  • Swimming pool
The property will be renovating from 9 May 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300.0 per day.
  • Free cots (infant beds)!

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

Property is also known as

Villas Bakalar Hotel Bacalar
Villas Bakalar Hotel
Villas Bakalar Bacalar
Villas Bakalar
Bakalar Hotel Laguna Bacalar
Villas Bakalar Hotel
Villas Bakalar Bacalar
Villas Bakalar Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Villas Bakalar?

Villas Bakalar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Villas Bakalar?

Yep, Villas Bakalar has a free self car park.

Is there a spa on site at Villas Bakalar?

No, there is no spa at this property. Municipal Spa of Bacalar is a short 15-minute walk away.

Does Villas Bakalar have a pool?

Villas Bakalar has an outdoor pool. The property will be renovating the swimming pool from May 9 2025 until December 31 2026 (completion date subject to change).

Is Villas Bakalar family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Villas Bakalar is a hit with families.

Is there a free airport shuttle available at Villas Bakalar?

No, Villas Bakalar does not offer an airport shuttle service.

What time are check-in & check-out at Villas Bakalar?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Villas Bakalar?

No, pets are not allowed.

Villas Bakalar Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 124 reviews
Rating 8 - Good. 43 out of 124 reviews
Rating 6 - Okay. 17 out of 124 reviews
Rating 4 - Poor. 5 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is si wonderful & Nice place...is perfect to spend tour vacations...
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Bacalar. Each unit has an equipped kitchen so meals can be prepared in room or it is walkable distance to many choices of restaurants. Parking is safe and secure. Staff are so friendly and helpful. Morning breakfast under the palapa is a great start to your day.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
We had a really nice view of the lake. Staff was attentive and site security was good. Rooms look nice but need updates. We lacked hot water and the internet service wi-fi was nonexistent (even after requesting a fix). The hotel was not quiet for a number of reasons, often waking us at night.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para ir a descansar y con lugares accesibles siempre !!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy limpio, las habitaciones son muy amplias
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altamente recomendable

Muy bien, de hecho es la tercera vez que me hospedo en esta propiedad.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Tranquilidad en la habitación. Hay seguridad. Estacionamiento. Si te estás de pado conociendo la península es buen lugar para pernocta.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amplio y limpieza al 100
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay tranquilidad, me pareció un lugar super agradable para estar con mi familia además esta céntrico donde puedes ir caminando a varios puntos de interés.
Stayed 3 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
great !!..@! goodPrivacy..greatsecurity. BUT!! rundown exterior buildings. All Concrete walls..EVERYTHING needs to be sealed PAINTED. All pool lounge chairs r broken! Needs replacement. Can use seat cushions on suite patio chairs. Cannot sit on wood for very long
Stayed 3 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay w/ full kitchen and living space

I've stayed here twice now and love it. While they have to manually open the entrance door and car gate there is hardly a delay. It is safe and secure. Will be returning. I just hope they don't replace any more refrigerators with the smaller ones. I prefer the large ones to make ice for my water containers.
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó mucho el hotel muy cómodo.
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

villad Bacalar is aweome

Quite, great view off the balcony, sliding glasd doors all open. The staff was super friendly and helpful.
Stayed 3 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Appartement tres spacieux avec vue sur la lagune

Appart hotel avec vu sur la lagune mais sans accès. Les appartements sont très très spacieux. 2 chambres et 2 salles de bain. Une cuisine ouverte sur le salon. Un deuxième salon. Une grande terrasse. Cuisine tres peu équipée avec seulement 4 assiettes 4 couteaux 4 fourchettes etc. Une plaque de cuisson, un four micro.onde et un frigo.. Une piscine (non testée). Pas de menage. Lhotel est situé à une dizaine de minutes a pied du centre ville. Resto pas tres loins
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. We could easily walk to the gorgeous lake with waterfront restaurants or the center of town with all the restaurants and shops. Plus we had a little view of the lake. Staff was very nice. Rooms were spacious. Faded beauty but good price. Restaurant is only open for breakfast sometimes but there’s a good breakfast cafe a block away. They keep the front gate locked and we felt perfectly safe.
Stayed 3 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and outlook

We enjoyed our stay at Villas Bakalar. The location is good and an easy walk to restaurants and the lagoon. The rooms could use a little bit of a refurb. Although there is a small kitchen don't plan on cooking much. There is very little in the way of pots/pans/utensils. Both the electricity and water went out for a whole day and didn't come back on until 8pm, which was a bit of a nuisance, but the hotel did offer us breakfast as a recompense which was nice. This is listed as a 5 star hotel, but it's definitely not, so don't get your hopes up.
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bue lugar y tranquilo bonita vista y céntrico muy bien conservado
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning crew and host very friendly, lots of space, everything needed and a great view of Bacalar lagoon, only a block away.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amplitud y que puedes cocinar , en verdad es una casa cómoda y muy fresca con una vista de la Laguna Bacalar
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente todo 👍

Una estancia muy agradable, todas las instalaciones en muy buen estado , las habitaciones con espacio suficiente y las estancias muy amplias , aparte muy bonita vista a la laguna desde la terraza . Check in muy rápido y su personal muy amable . Les recomiendo mucho este lugar
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VEIW OF THE LAKE IS AMAZING. VERY CLOSE TO THE LAKE AND RESTURANTS AND STORES. STAFF VERY NICE AND HELPFULL. WE HAD A 2 BEDROOM SUITE SECOND FLOOR WHICH WAS A LARGE 2BEDROOM APPARTMENT WITH SITTING ROOM DINING A ND LIVING ROOM AND KITCHEN AND REFRIGERATOR , STOVE AND MICRO WAVE. VERCOMFORTABLE BEDS AND WHICH WAS CLEAND EVERY DAY. WE CAN'T ASKE FOR MORE! I THINK VILLAS BACALAR IS ONE OF THE BEST IN THE AREA,
Stayed 10 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great service
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service, very friendly staff. Awesome view to the lagoon
Stayed 4 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Esta un poco abandonado, no tiene personal suficiente
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding--friendly, helpful and attentive. They are also knowledgeable about Bacalar and activities available there.
Stayed 3 nights in May 2021