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Casa Hormiga

4.5 star property
Luxury hotel with 2 outdoor pools and full-service spa

Photo gallery for Casa Hormiga

2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Luxury Twin Room
Garden
Garden
Garden

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
The current price is AU$298
includes taxes & fees
22 Aug - 23 Aug

Explore the area

Map
Av. 3 & Calle 32, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Fort of San Felipe
    ‪10 min walk‬
  • Municipal Spa of Bacalar
    ‪18 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪40 min drive‬

Room options

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Pillow menu
Premium bedding
Separate bedroom
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Pillow menu
Premium bedding
Separate bedroom
  • 53 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Tree House, Pool View, Mezzanine

Luxury Tree House, Pool View, Mezzanine

Luxury Tree House, Pool View, Mezzanine

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Pillow menu
Ceiling fan
Separate bedroom
  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 King Bed

About the area

Bacalar

A luxury stay in Bacalar awaits you at Casa Hormiga. Within steps you'll find Laguna Bacalar Ecological Park and Lake Bacalar within a 10-minute stroll. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Casa Ritual can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Brote, serves Indian cuisine and is open for breakfast and dinner. Honesty Bar is the hotel's own bar. Enjoy the kids' swimming pool and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Mario Villanueva Madrid hotel include Fort of San Felipe and Canal de los Piratas.

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.3 km
  • Fort of San Felipe - 10 min walk - 0.9 km
  • Municipal Spa of Bacalar - 18 min walk - 1.5 km
  • Cenote Negro - 4 min drive - 2.2 km
  • Cenote Cocalitos - 7 min drive - 5.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬10 min walk
  • ‪El Sazón a la Mexicana - ‬3 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬4 min walk

About this property

Casa Hormiga

Luxury hotel with 2 outdoor pools and full-service spa
Casa Hormiga offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Casa Hormiga. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Bacalar hotel.

  • 18 guestrooms or units
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Casa Hormiga offers 18 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Casa Ritual has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Languages

English, Spanish

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  • Parking included
  • Free WiFi
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4.9 out of 5, Exceptional, 128 reviews
Cristalino Lagoon Front Hotel Restaurant & SPA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Brote
  • Honesty Bar

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Direct access to the beach
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Hormiga

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
  • Late check-out fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

Property Registration Number SPA191009BV5

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Hormiga Hotel
Casa Hormiga Bacalar
Casa Hormiga Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Casa Hormiga?

Casa Hormiga offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Hormiga?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Casa Hormiga on 22 Aug 2025 start from AU$298.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa Hormiga?

Yep, Casa Hormiga has a free self car park.

Are there any beaches close to Casa Hormiga?

The closest beach to Casa Hormiga is Dos Mulas (22.4 km).

Is there a spa on site at Casa Hormiga?

Yep, Casa Ritual is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as prenatal massages.

Does Casa Hormiga have a pool?

Casa Hormiga has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

What makes Casa Hormiga a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Casa Hormiga.

Is Casa Hormiga family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as children's dinnerware and children's books in the guestrooms, it's no surprise that Casa Hormiga is a hit with families.

Is there a free airport shuttle available at Casa Hormiga?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Casa Hormiga?

Yep, they've got a lounge bar and an onsite restaurant that serves Indian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa Hormiga?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Hormiga?

No, pets and service animals are not allowed.

Casa Hormiga Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 88 out of 102 reviews
Rating 8 - Good. 10 out of 102 reviews
Rating 6 - Okay. 2 out of 102 reviews
Rating 4 - Poor. 2 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable. They made us feel like their only guests. Would definitely go back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonas

Stayed 2 nights in Apr 2025

10/10 Excellent

stanislava

Stayed 1 night in Apr 2025

10/10 Excellent

RUBEN, AUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, cozy and welcoming. Super friendly and attentive staff. Breakfast option was convenient and food delicious. Clean room and comfortable bed. Casa Hormiga was perfect for us after a long day of touring the area, lagoon, nearby cenotes. Massage facilities and staff are superb! Thank you to the Casa Hormiga's staff for all your attentions, you made us feel like home!
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a beautiful place with a great staff.
Stayed 1 night in Mar 2025

10/10 Excellent

deanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! The staff and service was great! Breakfast was great! ATM on property which was very convenient! The only complaint is that you can hear EVERYTHING inside the treehouses, including our neighbors having sex! Loud sex! At 2am.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lindsey

Liked: Amenities
Attentive service. Pretty, unique, designer property.
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is almost there

This hotel really needs to start offering laundry service, heat the pools, and have a dinner and room service option for guests. That would make the experience much better. Neighborhood is loud so maybe some white noise options in the room would make the experience more pleasant as well
Stayed 5 nights in Dec 2024

10/10 Excellent

Abbey, fort collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the property lovely, the food was delicious and the staff were above and beyond kind and helpful. While I was there, I needed medical attention. The staff worked as translators with the hospital, set up taxi rides, and checked in on me frequently. So generous. The pool area is clean and calming. My hammock on the porch, alluring. The beds were comfortable and the showers hot. No complaints at all. Casa Hormiga is quiet and peaceful. It is only a few blocks to the lake or the plaza... very convenient. I'd stay there again any day.
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Stayed 4 nights in Feb 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico

Beautiful place!
Stayed 4 nights in Feb 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a spectacular surprise. They have created a natural and very tasteful sanctuary with their hotel that is very special. We tried the temazcal ceremony and it was an amazing experience lead by Ronny. Special mentions go to Rubén and Rodrigo on the front desk for their professionalism and understanding of what great service really means. Bravo Casa Hormiga!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jaylien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Casa Hormiga. The pristine grounds, excellent service, and unique activities like the "House Ritual" with the Cacao Ceremony and massage made it a standout destination. The rooms were spacious, room service was good and the location very walkable. Special shout-out to Ruben, who was hilarious and extremely welcoming. I’ll be back one day!
Stayed 4 nights in Feb 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little piece of heaven!

Casa Hormiga was a beautiful place to stay. It blended well with the zen feeling of Bacalar. The style and overall feel was very peaceful. I loved the morning yoga sessions. The staff was super helpful and made you feel very comfortable. Thank you Casa Hormiga for a beautiful vacation!
Stayed 6 nights in Jan 2024

10/10 Excellent

maria e

Liked: Cleanliness, staff & service, room comfort

Bacalar

Stayed 3 nights in Jan 2024

10/10 Excellent

maria e

Liked: Cleanliness, staff & service, room comfort

Bacalar

It has been excellent, so relaxing and staff is amazing 🙏🥰❤️
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel wrapped around lushly landscaped interior courtyard and pools. A peaceful oasis very close to all the action in Bacalar. Lovely restaurant and attentive staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and accommodating staff, nice property centrally located
Stayed 3 nights in Dec 2023

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very beautiful and Zen.
Stayed 3 nights in Nov 2023

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, property conditions & facilities
I Highly recommend this place. Staff was very nice professional . Hotel was Super clean. Walking distance to the Lagoon and Restaurants..
Stayed 3 nights in Nov 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel!! Close to town, bikes provided for personal use.
Stayed 3 nights in Nov 2023

10/10 Excellent

Benita, Clawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Casa Hormiga. Everything was excellent, including the fantastic cocktails from the bar, the delicious food with lots of vegetarian options, the quiet pools and the comfortable room. We were there during a slow month so the hotel wasn't full, which meant we had the pool all to ourselves and it never felt busy at breakfast either. The city is walkable from here but it's not right in the middle of the noisy areas either.
Stayed 5 nights in Aug 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Highly recommend!
Stayed 2 nights in Aug 2023

10/10 Excellent

sophie

Stayed 1 night in Jul 2023